Call 1‑800‑689‑8684 to start your free quote!
Call 1‑800‑689‑8684 to start your free quote!
or fill out the form below...

Claim Form

Thank you for allowing Allied Van Lines to service your recent relocation.

For your convenience, we have provided an on-line version of our Claim Form to expedite your claim process. Please complete the claim form that follows.

Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions.

Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.

Claims/Customer Service Department:

  • To reach the Tracing area on issues of loss of an item or an overage, e-mail claimstrace@alliedvan.com or call 1-800-470-2851, Option 2 prior to filing your claim. Monday through Friday, 8 am to 5 pm EST.
  • To file a claim on-line (U.S. domestic), click here.
  • To reach the Claim Services Department (for moves WITHIN U.S. or BETWEEN U.S. and Canada), e-mail claims@alliedvan.com or call 1-800-470-2851, Option 2, Monday through Friday, 8 am to 5 pm EST.
  • Intra-Texas Claims Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery. Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR7143.
  • To reach Customer Service for moves within the US or between US and Canada) email custsvc@alliedvan.com or call at 1-800-470-2851, Option 3, Monday thru Friday, 8 am to 6 pm EST.
WHAT OUR CUSTOMERS SAY...

The actual driver and his crew and the professionalism that they showed. The driver and crew was absolutely wonderful, polite, cleaned up behind themselves. and several pieces that I showed them to take very good care of they did just that, they are wonderful.

Read more testimonials
Read more testimonials Matthew B of New Port Richey, FL
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689
X

Find Your Zipcode

loading
X

Continue your free moving quote

Submit request for a FREE moving quote
X

What our customers say

Allied Van Lines

The help that I received from the man who came to explain details to me. He worked hard to make sure that items were delivered to me and made sure someone would be home. The people were very polite. I have to examine all of the items that were delivered. They treated my special items carefully.

Beverly G  of  Boise, ID 5 Rating:

11/21/2013

Allied Van Lines

A good attitude, they did what they said they would do, with the complexity of the move. Very good follow-through. Overall very positive experience. I had a TV broken, a 62 inch TV that probably should have been crated, but it wasn't. It was a big deal money-wise. However, it was a complex move, and overall I am very pleased.

Leigh O  of  Miami Beach, FL 4.8 Rating:

01/27/2015

Allied Van Lines

I was satisfied with the move. The only thing was that my delivery date was pushed back one week. Besides that they responded to my emails quickly. When I called they called back. They are good.

Parag G  of  Troy, MI 4.3 Rating:

04/02/2014

Allied Van Lines

After the first contact, nothing went on time. The day before the pick up, I was told they didn't have a truck. Then, the truck wasn't working. I could've gone somewhere else if not the last minute.

Sunil M  of  Saint Louis, MO 4 Rating:

12/05/2013

Allied Van Lines

This is my 6th corporate move and the crew was without a doubt the best. The crew was excellent, packed well and was very organized. The packers and delivery team was the same team.

Timothy M  of  The Woodlands, TX 5 Rating:

01/24/2014

Allied Van Lines

They were clean and professional. They were very efficient and they gave a good representation of the company. They had good quality people. At one point they came and took the product from my house and it still had propane in the grill. At some point they had to take it out before being shipped to California.

Dana S  of  Charlotte, NC 4.9 Rating:

03/18/2014

Allied Van Lines

They were available when I needed them. They were prompt and professional. They also communicated with me throughout the process.

Brenda B  of  Marion, IA 4.8 Rating:

06/04/2013

Allied Van Lines

THEY WERE ON TIME. AND THEY DELIVERED ON TIME. THAT WAS THE MOST IMPORTANT THING. THE MOVER, THE TRUCK DRIVER, JD, WAS VERY GOOD.HE'S FROM FORT COLLINS, COLO. THE COORDINATOR WAS TED ANDERSON FROM BAILEY'S MOVING CO.

Krishna G  of  Denver, CO 5 Rating:

09/16/2014

Allied Van Lines

The stuff got there really fast. I was given a 2 week time frame and it got there quicker than that. The local agents crew packed the big stuff and they did wonderful.

Sarah M  of  Tucson, AZ 4.7 Rating:

12/11/2014

Allied Van Lines

The difficulty of our situation from the state, I felt like they did a good job at getting the job done, they were very helpful and appreciated. The guys that came were really great, they were courteous, and respectful.,

Pat M  of  Dallas, TX 5 Rating:

10/16/2014

Write A Review!