Call 1‑800‑689‑8684 to start your free quote!
Call 1‑800‑689‑8684 to start your free quote!
or fill out the form below...

Claim Form

Thank you for allowing Allied Van Lines to service your recent relocation.

For your convenience, we have provided an on-line version of our Claim Form to expedite your claim process. Please complete the claim form that follows.

Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions.

Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.

Claims/Customer Service Department:

  • To reach the Tracing area on issues of loss of an item or an overage, e-mail claimstrace@alliedvan.com or call 1-800-470-2851, Option 2 prior to filing your claim. Monday through Friday, 8 am to 5 pm EST.
  • To file a claim on-line (U.S. domestic), click here.
  • To reach the Claim Services Department (for moves WITHIN U.S. or BETWEEN U.S. and Canada), e-mail claims@alliedvan.com or call 1-800-470-2851, Option 2, Monday through Friday, 8 am to 5 pm EST.
  • Intra-Texas Claims Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery. Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR7143.
  • To reach Customer Service for moves within the US or between US and Canada) email custsvc@alliedvan.com or call at 1-800-470-2851, Option 3, Monday thru Friday, 8 am to 6 pm EST.
WHAT OUR CUSTOMERS SAY...

Everything went smoothly. The organizing and communication went good. I couldn't have asked for better.

Read more testimonials
Read more testimonials Connell Katie M of Covington, IN
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689
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What our customers say

Allied Van Lines

It was an easy experience. Everything went smoothly, they are very professional and careful with our stuff. This is the second time we used them.

Nicole G  of  Lutz, FL 5 Rating:

03/22/2013

Allied Van Lines

Everyone who came to pack & load was wonderful. Even during delivery they were wonderful. I would give them all a "5",they were great.

Chris/Wendy D  of  Brooksville, FL 5 Rating:

10/27/2014

Allied Van Lines

The service was professional and courteous. They did everything that I asked them to do. It is a pleasure to deal with a professional company. Victor, the driver was courteous and professional.

Robert B  of  Spring Hill, FL 5 Rating:

01/15/2013

Allied Van Lines

My neighbor & friend used to work Allied and they recommended them. Bob Herzog recommended me to them, he started working with Allied when he was 14.

Karen S  of  Spring Hill, FL 5 Rating:

05/15/2013

Allied Van Lines

Everyone was courteous and professional. Both ends were professional. Everything happened as scheduled.

Jim/Barbara K  of  Spring Hill, FL 5 Rating:

11/05/2013

Allied Van Lines

The actual driver and his crew and the professionalism that they showed. The driver and crew was absolutely wonderful, polite, cleaned up behind themselves. and several pieces that I showed them to take very good care of they did just that, they are wonderful.

Matthew B  of  New Port Richey, FL 5 Rating:

12/27/2014

Allied Van Lines

I think the professionalism from everyone we dealt with. When they said that they would do something, they would do it promptly. They were all pleasant and accommodating. My goods were delivered. They told us that our items would be in storage if the facility was not open. Allied told us that the facility was in fact open and our items were delivered on time.

Pam K  of  New Port Richey, FL 5 Rating:

12/11/2013

Allied Van Lines

I was very satisfied with the overall move. Everything that they promised was done on time. Everyone was friendly and nice.

Debbie/Muriel G  of  Port Richey, FL 5 Rating:

03/10/2014

Allied Van Lines

Berger, the local provider, was outstanding in their communciation with us and also their kindness and respect. All of the drivers were really nice.

Lou & Kathy C  of  Hudson, FL 5 Rating:

11/19/2013

Allied Van Lines

Another person may have different circumstances than I did. The sales person was prepared. The others were stressed out and unprepared. I never got a printed estimate from the competition.

John & Martha B  of  Port Richey, FL 5 Rating:

04/17/2013

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