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Call 1‑800‑444‑6787 to start your free quote!
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Claim Form

Thank you for allowing Allied Van Lines to service your recent relocation.

For your convenience, we have provided an on-line version of our Claim Form to expedite your claim process. Please complete the claim form that follows.

Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions.

Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.

Claims/Customer Service Department:

  • To reach the Tracing area on issues of loss of an item or an overage, e-mail or call 1-800-470-2851, Option 2 prior to filing your claim. Monday through Friday, 8 am to 5 pm EST.
  • To file a claim on-line (U.S. domestic), click here.
  • To reach the Claim Services Department (for moves WITHIN U.S. or BETWEEN U.S. and Canada), e-mail or call 1-800-470-2851, Option 2, Monday through Friday, 8 am to 5 pm EST.
  • Intra-Texas Claims Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery. Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR7143.
  • To reach Customer Service for moves within the US or between US and Canada) email or call at 1-800-470-2851, Option 3, Monday thru Friday, 8 am to 6 pm EST.

The coordination of the move by Joe Thidis. He was excellent and followed through. The crew was careful. It was one of my better moves, minus the couch. It was a good move, but my couch is still not moved in.

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Read more testimonials Ann H of Smyrna, GA
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689

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What our customers say

Allied Van Lines

Everything they promised they did. They accommodated us with any special needs that I had. They let us get boxes early so that we can start packing. It was a wonderful experience. I just recommended Allied today. They made it as pleasant as possible.

Mollyann H  of  Bloomingdale, IL 5 Rating:


Allied Van Lines

The overall experience was really good. We had someone come out to explain everything to us. The driver was absolutely amazing. He worked w/ us and he did a great job.

Adriana U  of  San Antonio, TX 4.8 Rating:


Allied Van Lines

The interaction with the people that prepared my goods was good & They preformed the move in a timely manner.

Corbin B  of  Huntington Beach, CA 5 Rating:


Allied Van Lines

Everything was really good but when they were unloading they seemed a little rushed. Other than that, we just had a few things damaged which was minor.

Michael & Jane J  of  Fremont, NE 4.8 Rating:


Allied Van Lines

Overall we were satisfied with this move. I was told they would arrive the next day and I was also told they will call before they came the next day as well and they did not call.

Valerie G  of  Knoxville, TN 4.8 Rating:


Allied Van Lines

My stuff reached the destination unbroken, and the coordinator was easy to work with. The driver arrived on time only after being forced to do so.

Deborah T  of  Phoenix, AZ 4.5 Rating:


Allied Van Lines

The local packers accidentally packed the washer bolts. The del tm unpacked all the boxes to find the bolts and then they repacked the boxes. I was impressed with the del tm.

Lindsay C  of  Savannah, GA 4.8 Rating:


Allied Van Lines

All segments of the move were made extremely easy by personnel. My contact with the company was excellent. She was on top of everything and kept in perfect communication with me. They were efficient and they were as good as they could be. The driver was excellent and he was also very efficient to where I wanted special care taken.

Emma H  of  Greenville, SC 4.8 Rating:


Allied Van Lines

Allied did an excellent job on everything, especially the crew. The crew couldn't set up 2 pieces of furn because it was too big to get into the house but that was not their fault. Price was good.

Roy T  of  Madisonville, KY 4.9 Rating:


Allied Van Lines

They crew was very nice and kind. Jeff, the salesperson was very helpful and Jessica, the coordinated followed up immediately.

Barbara I  of  Franklin, GA 4.7 Rating:


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