Allied Van Lines Customer Reviews

The way they worked with me throughout the entire process. They stay and placed item upstairs in the attic and in the garage and inside the new house and to the storage facility.

Promptness, care, and making me feel as though I know what is happening, influenced my rating. They met my expectations.

Moving is a stressful event but the crew was very careful w/ my furniture. They wrapped it w/ quilts and was careful w/ my mirrors. They were just careful. The crew was very friendly, kind, and very funny. They were very strong. I couldn't ask for better service and was very happy about everything. They didn't steal anything and they were careful.

Everyone was courteous, did exactly what they said they would do, and communicated really well. They all did a great job and I was really happy. It was a great move.

Everything was fine which was nice and everyone was very professional. Everyone contacted me during the move letting me know what was going on. The driver also stayed in contact with me.

The drivers, movers & packers were awesome. But the driver had to wait several hours b/c the packing hadn't been done. There was a communication issue there. There was miscommunication amongst the movers. The move was delayed by several hours b/c the packing wasn't done. The driver & crew was very nice.

Overall it was very good. When we got the contract they said that it would come in 6 days but really came in 4 days. There was a 4 foot ladder they forgot to pack, and when I got here I realized that they didn't get it.

The care and the communication. They were all professional. Also from the people through phone. They were great.

The entire experience from start to finish was great. Everything went smoothly. I was told that the crew would be here 8-2pm and they got here at 8:30. I couldn't have been more satis.

The overall move, contact, delivery & unloading. I saw the crew take special care, not rush, asked for directions and they were very friendly.

Everything was organized and they labeled everything. I do not think they took a break everything was done so fast.

The driver, crew, and the coordinator was careful, prompt, and kept me informed. The driver and his crew was fantastic.

The customer service we got and we could've done things to help move it along better. The original date would have been great but we had something to do that day. They changed the date to a better date.

The quality of the service is what most influenced my rating. Everything was professional from start to finish. A 1 Movers in Rolla, Missouri deserves all the credit. Mike Duncan is the owner.

The ease of working with people. Honesty. Our overall satisfaction. Trustworthiness. We were very pleased.

When the movers arrived, there was a lot of difficulty in getting some of my items to fit where we wanted them to. The movers went above and beyond to do what we wanted, and to make us happy.

Everything the installers said they would do, they did. They gave me an estimate so that I would not have any surprises and that was the price I paid.

Overall we were satisfied with this move. I was told they would arrive the next day and I was also told they will call before they came the next day as well and they did not call.

The team was very attentive, packed and unloaded well. Pat, the coordinator was extremely helpful. Ventura, the driver was great and I would recommend Allied.

The whole experience was great and I would recommend them again. Everyone including the secretary was friendly and went above the call of duty.

Everything was perfect. Everyone was wonderful. The blue mat that was used to cover items had rubbed off on the furniture and turned it blue.

As a matter of fact I used Allied in Sept for my moves. Both the movers were just good old boys. They were down to earth and took care of our things. They were very good people. My mom's piano was very precious. It got here fine. The guys seemed like part of the family.

They were very professional & timely. They took care of the furniture that was brought to them. They answered my questions & concerns. They were upfront w/me about any unexpected fees that occurred. I got good feedback from my family on the other end. They picked up things as promised. They were thorough & professional. The crew was good during the del.

I want to shout out to Jarred. He's the manager of Northwestern Allied in Rapid City, SD. He personally shipped my stuff from Rapid City to Texas.

I was recommended to them. The whole processes is very smooth, the staff is very professional and proficient. They moved a package on the floor and scratched my floor. I contacted the driver, he gave me info to remove the scratch.

I was extermely satisfied from the beginning to end. They were nice to my home, very careful of the home, and everything.

Everything arrived in good condition and the guys went the extra mile on the service and was courteous.

Their overall service is good and the delivery is efficient. My things and my vehicle are being taken care of. I don't think the attitude of some of them is good.

The team was the best that I have ever had and we have moved a lot. They so very efficient. I also like the way we did the inventory after delivery.

I was influenced by the extreme care, friendliness and helpfulness of the entire crew. I would like to contact someone from the New Jersey crew that packed our belongings.

The overall experience. Delivery ahead of schedule. Nothing went wrong and we are very happy with everything.

They were very organized, speedy and professional. They were excellent ; Anthony, Jose , Serge and Marvin were very professional, speedy, organized, very kind, they packed and unpacked. They were very careful, very positive, they didn't complain.

Christian was the best. The representative was the best. I give him a 10. Christian is the best guy in the world. We had a couple of items needed crating. The people didn't show up to uncrate the items.

Kevin and his crew were remarkable. I've moved 5 times, and this was the best move I've had so far. Kelly, the coordinator communicated really well. She kept me informed during and after the move.

I use Allied alot. This was a good move. The driver turned out to be the same driver who moved us several years ago. That move was great as well.

I've been through this show before. One company I used before dropped my TV. Compared to Allied, it was day and night. The rep was very good. Jonnie coordinated everything. She was delightful to work with. I sent an email to that effect. If there are more people like Jake the driver, Allied is a lucky company.

It was professionally handled from top to bottom and the guys took care of their of business. They were friendly and conscientious.

Everything went according to schedule and as planned. They said this is the plan and this is the schedule and it was followed to the T.

The process was great, and the driver and crew was very courteous. I would definitely recommend them.

Because everything worked like clock work. They started and finished on time. They did a beautiful job. The drivers name was Jose Marando and Carlos Marcaro was the crew they were excellent. They even helped me with arranging the things because the place I left was bigger than where I went to.

I have used them before. The crew is fantastic and enthusiastic. I felt like I had full confidence in them. This was as easy as it gets. I certainly recommend ALLIED.

The care. I had constant contact with the crew. Everything they said they could do, they did. I was satisfied.

The whole move went very smooth. The crew was fantastic. The owner oversaw everything. The driver was in charge of the loading. We had a complicated move because items went to 2 different places.

I think the whole team was just wonderful, from beginning to end. The consultation and the team was very quick and professional.

The process was easy, quick, helpful and the company kept in touch with me with good communication skills and confirming that the time given was ok with me.

The driver was very friendly and they came when they said they would. They did a really good job w/ packing and not damaging anything.

Everyone that I dealt with, the initial sales person to everyone else was great and it was incredibly smooth.

The overall move was excellent. I've moved a lot and I have used Allied most of the time and they do a good job and never fail.

The driver was very very helpful. He made everything happen. It was very disorganized, but the driver put it all together. The packers were extremely efficient.

They did everything I asked and more, they were on time and very polite. They were excellent and overall very good.

This is the second time they moved me. I am very satisfied with their service and attitude and everything. They maintained good humor throughout the procedure and was friendly, warm and cooperative. The service, generally, was excellent. There was a missing piece that was not assigned a number. It is not here. I called my daughter in California, and it is not there either.

The customer service was great. I liked the follow up I got from the rep in Seattle. The rep was very reachable and I was happy with the price.

The friendliness of everyone, and the fact that everything was delivered on time, influenced my rating. Everybody was very nice.

The communication was good. The packers were also very nice. I have moved before so I have some experience w/this process and this experience was a good one.

They were very helpful during the entire move process. All of the employees were punctual and it was a great move. The movers were very helpful and were flexible with the address change on where to drop off my goods.

When we moved from California to New York, I was happy w/ Allied, and we were just as happy w/ this move.

All the personnel I dealt with, particularly the driver and the person that helped him. They stayed in touch with me. Debbie was good. The service was great.

The whole process was good. I would have given a higher score, but it was a company move and I wasn't sure of the pricing.

The care that was given, from the scheduling, to the packing, unpacking, the whole experience was very easy, and this is why I gave the rating I did.

That's tricky because my answer doesn't rely on the local agency. I'll have to move again in 10 months. I would look for Jerry, the driver, but I'll have to use whoever is local here. I'll use Allied. Jerry, the loader and driver, was excellent. He was a genius. He's with Federal Gateway.

The care, communication, and the timely delivery. They also kept in contact w/ me. I haven't unpacked everything yet.

The driver was very professional, and got the job done. He really knew his stuff. The driver was great.

The follow-through and professionalism; they were calm and steady in a very stressful situation, and they took good care of my things. They were very cooperative. I hired my own crew to pack. Your drivers are crew were excellent. The person I coordinated with was not associated with Allied. Only the driver and delivery were Allied.

The delivery crew was super friendly, cared about our sfuffand worked hard to get the delivery done quickly.

Allied Van lines was able to accomadate me. They didn't scratch up the frame of the door and coveredthe fllor to prevent tracking.

They were professional and they sunt out a wonderful agent. Cathy was great and we were able to get our things on time. I feel Al one of the crew members was a pain in the neck. He did a lot of complaining and very little work. I spoke to Cathy at Allied and she took care of hime.

Starting from the lady who gave us a bid & communication. No one informed me that the driver was coming on the 19th instead of the 20th. It turned out okay, but I was having carpets cleaned.

The customer service was good as well as the representatives. There was great explanation of everything that I needed and I received a driver in good time.

The driver, Jake, did an excellent job controlling his crew and taking care of our goods while moving stuff out.

The overall professionalism and friendliness and timeliness. Everything was on schedule and we had to change the date and allied worked with us.

The level of service, the promptness & efficiency influenced my rating. We were especially pleased w/Ted the driver.

The overall and my previous move. We were very pleased with everyone overall and they were appreciative of everything we did for them. The driver needs a raise b/c he went above and beyond.

Everything went as planned. They did what they said and whatever they did they did well. The driver and local agents were excellent.

I wanted some one who was trusted and Allied was. The price was good and the service was outstanding.

This was the best experience I had with them. Elaine who was my contact was professional. I received the furniture really fast and I would highly recommend your company. It was painless.

The rep that visited my home was amazing I wish I could give her a score of a ten because better service was next to none. I don't think I could recommend Allied but I would the crew that moved me.

Everything was done very well and everyone that I spoke with was great especially the customer service.

The overall satisfaction of what the reps did. The driver was excellent, he could not have been any nicer. If I had to move again I would get the same driver.

Everything went according to plan, they were very courteous and called to keep me updated and it was just a beautiful job.

I liked the guys that helped us move. The crew was friendly, accommodating & did everything really well.

Very good working on short notice. They kept us posted on where the truck was. One minor thing they were an hour late but nothing bad.

The service was fast & efficient. There was an awful lot of packing paper in the boxes. Allied could be more efficient with their use of the packing paper.

I really like the two guys, the driver and his partner. They were pleasant to work with. These 2 guys deserve a raise. David and Dante provided great service.

No comment. We had two different locations for delivery: the apartment and the storage place. We also had to use a smaller truck.

Original estimator on house missed by substantial amount & 2nd truck came out, Kevin did outstanding job on making sure of things & staying in touch w/ us, & did great cust satisfaction. Driver did a great job.

Just the customer service, they have been very responsive through the emailing process. They answered all of my questions.

I just won't go higher than 8. I cannot compare it to anything. None of the labels showing what items were in the boxes was showing so it was difficult to know what was in the boxes. Also, the delivery crew complained a bit.

The overall experience was good. They were very professional, they did what they said and the price was competitive.

The packers were excellent. The driver and crew was good with loading, unloading, kept in contact with me, and communicated with me very well.

The driver communicated with me on a continuous basis and the coordinator was on top of everything. The driver did a good job finding a crew to help me and the driver was able to supervise the crew in a good manner.