Allied Van Lines Customer Reviews

The way that I was treated. I didn't like that the vault was lost. It's still gone. I had my things in storage for 6 months. Allied did a nice job and I was very happy. This was probably the best move I ever had besides the vault missing. I'm sure that doesn't happen often.

Combination of constant communication and being informed. They were very nice in following up and in their interactions.

I bided with 3 carriers and I like the rep. The agent there asked the most questions. I like the time and what he recommended. I was very pleased frays tart to end. Price was right. You did a good job covering the floors it was 3-4 degrees.

They kept the schedule they committed to and they were great and packing and loading my items. I'm suppose to receive the shipment tomorrow, May sixth.

The driver and his crew were outstanding. Kelly Fox, the National Account Move Coordinator, constantly kept in touch with me. The whole process was excellent. I would highly recommend Allied.

The driver who came was very pleasant, and the person who coordinated the move, Tom, responded and coordinated very quickly. Everything was done in a week and a half. It was very quick turn-around.

I was completely satisfied with the whole move. I can't say enough about the driver & the communication & respect shown by the crews.

This is the second time they moved me. I am very satisfied with their service and attitude and everything. They maintained good humor throughout the procedure and was friendly, warm and cooperative. The service, generally, was excellent. There was a missing piece that was not assigned a number. It is not here. I called my daughter in California, and it is not there either.

We liked the agent who came out. The driver was good; the driver was efficient, methodical & a hard worker.

They did everything they said they were going to do, and they did it in a professional manner. They also stayed in touch with me.

The overall move. Everyone I worked with or spoken to was very professional. Allied did as they promised.

It was a good process, and everything went well, except that I wish that there was a little bit more of communication to make arrangements to get the boxes that have been unpacked.

The driver was very polite, helpful, & personable. The driver treated me as if I was one of his brothers. The driver was very good.

I gave the rating of an 8 because the service was great but the price was a little more than I had expected.

I rated a ten because Allied was professional and friendly. The driver arrived 24 hours earlier than expected to load. I was called ahead of time, but it was disruptive to my schedule.

I am extremely satisfied with how they handled the move and everything went smoothly. They did wheat they promised they would do.

I have used Allied in the past and it was a great experience. We were expecting a good experience the second time and received a good experience again. Allied responded immediately.

The communication, and the packers and movers were extremely professional. Whoever contacted me was in constant communication.

The quality of the crew was good. The crew was timely and fast. The crew was excellent. The crew was professional.

How professional the people were and how careful they were with getting everything done. The driver and crew was really good.

The overall experience, this is our third time and all three times have been really good. The guys who unloaded and loaded were nice, polite, and good workers.

Allied was good and supplied all the info I need. Allied was prompt with responding. There was 1 item left on the truck and as long I get it back I would rate it a 5.

I would recommend the driver that I had. Mark was excellent. He was more like a friend coming to the house than anything. We had some items crated that arrived 100% intact. Mark Halama was an excellent driver.

The reps, service, and communication. It was a great move. It was worth every penny. This is my 5th move with a company and this one was the best one from start to finish.

Allied referred to us Berger and they did a really good job for me. The driver was very caring and concerned in doing a good job. He hired a good crew which did a great job throughout the move.

The care and treatment of the service. I have used the service twice within a year. And believe it or not I got the same driver.

I used them in my last move 2 years ago. I was satisfied, I decided to use them again based on my last experience.

They were totally pleasant and did their job well. They were totally prepared and knew their business. They did it quite well.

The crew was great to work with and did a wonderful job from the beginning to the end of the move. Allied did great. Everything was completely satisfactory. Some of my items went into the storage unit and some were dropped off at a house.

The service. We were able to go to the local rep and make sure the driver got the storage key. We were given an estimated window and the deliver date was not in that window. Lisy was in communication with us throughout. I had numbered the boxes and wanted them available, which the crew did.

They were great. They were friendly, courteous, caring and they knew what they were doing. They were true professionals.

The driver, Jason was very punctual. he notified us when the del would take place. He was friendly and polite. He was very professional and I was extremely impressed.

I used them before. I didn't have problems with anyone and they were very courteous. The driver was excellent and compassionate. Pattie the person who coordinated my move was excellent. I don't have a Facebook and Twitter.

They did a great job of communicating and getting the job done. My things were put into storage, they have not been delivered to the final location.

The driver and packers were very courteous, helpful, and friendly. The auto-transport had zero follow-up.

I liked the promptness of being on time & the overall good attitude. The team worked hard, was helpful & courteous.

The communication was really great. You knew exactly what was happening and when. They were on time.

They were very efficient. The packing, loading and delivery was efficient and they are very honest and thoughtful. They found two of my boxes after they left and they brought them back.

Overall communication, suggestions on what to take and hat not to & how to do things. He had storage for us for a reasonable price.

I have moved quite a bit and this was the best move I have ever had. I felt comfortable and my belongings arrived safely.

We had bad circumstances. It was pouring rain and the day before Christmas eve. They made sure nothing got wet and had positive attitudes. I couldn't ask for more.

The customer service of the team that came, packed and moved me and the arrangements were also good. There was an underestimation of what was needed for the move.

The whole experience. Everything was perfect. We changed the delivery date up by a couple days and the location to a different state.

I'd recommend them because the process was really smooth and easy. There was a mix up with the coordination. Two crews came out and I felt bad that they wasted their time.

The service and the professional care that they took. Everything was just as explained and anice group to deal with also. We did have them crate a few items and they did a great job. We packed a majority of the items and the ones we had you pack they did an excellent job.

I was very pleased with the move overall. They were very pleasant, knowledgeable and explained everything. The driver called to let me know when they would be coming. Everything worked out perfect.

The moving crew was on top of everything and they made sure they took care of my property that was being moved.

This was done with Rose Moving, from Bellville MI. This move was put together on the fly. They worked with my schedule. They were on time. They did a great job. Judy, the coordinator did a great job. Everything worked out well.

The overall experience was good. Most of my things made it to the destination well. There were only two small issues that are going to be taken care of.

Everyone I dealt with was courteous and professional. When they said that they would be some where, they were there. The driver was very professional and courteous.

Everything happened as I was told it would. Everything was on time. There weren't any surprises. These factors most influenced my rating.

The overall courteous. Mostly the agent, with his help I was moving my elderly mother. I had a relaxed feeling with them.

I was satisfied with the driver and crew. They followed my special request exact & took real good care of our belongings.

Timely and professional. They have not yet told me my delivery date. I have not had my belongings delivered.

My driver who picked up and delivered was so wonderful. Derrick and Terrell was beyond nice. They were super, on time and very courteous. They should be rewarded and trainers for all others. I rate a 10. The driver and crew was beyond wonderful. My only small complaint is that when they boxed my glassware, they didn't have any paper to wrap with. I went out and bought bubble wrap.

This is my second time using them and I am satisfied. My first time, they were great and this second time, I just called them and did not look for anyone else.

The professionalism & their flexibility was fantastic. Beginning with the drivers to the ppl in HQ b/c they followed up.

They were very good, prompt, treated everything and everyone with respect, did what they were suppose to do, and the cost was reasonable.

It was the way ALLIED handled the items, they were extremely careful on how they took care of the items and the courtesy shown was outstanding. The rep was very good and courteous who came and visited my home. The communication I had with the individuals was quite professional. The driver and the crew was very meticulous in how they worked.

The professionalism, courtesy, and care of everyone I spoke to, and the crew that delivered my goods. They were punctual, casual, and put everything in the house where we requested.

The crew was on time, professional and quick. The crew loaded all of our boxes in the back of the storage unit and all of the furniture in the front which made it difficult to get to our boxes inside the unit.

The driver and the crew was totally awesome. If you can give the gift certificate to the driver and his wife.

Every person I spoke with including the driver, agent, and the lady that came to my house, was so positive. The whole process was awesome. Allied was not the only company I contacted. Allied Van Lines was not the only company I contacted for my move. By far Allied was the best company. They were great.

This is our 2nd move with Allied. Everything was handled in addition to other things. Both moves were above and beyond. A chair was kept out for me because I'm having Chemo-therapy.

The amount of courtesy and care that everybody showed me. The driver, administration over the phone, everybody was great.

The way they got stuff done for us & how they went above & beyond. Especially when it came to my flat tire the towing company did not want to fix. They had an issue w/ the truck but Allied fixed it. They went above & beyond on that part. I am missing a vacuum & a cushion. I haven't had that resolved as of yet.

The crew was on time and did what they said they were going to do. They updated us all along the way. Everybody was great. The driver was very courteous and helpful. His name was Mel.

They got everything here on time in one piece, was friendly, and worked hard. It was a great experience.

The care that was taken throughout this process and the communication. The willingness to take care of our special items.

The driver was excellent. The only questionable procedure we had was that they had to use a shuttle truck to get the load on the bigger truck. We didn't know the final cost until the last minute. It would have been helpful if we knew that we were paying for a shuttle.

I most impressed with the delivery. The driver had challenges b/c we live in the country. They were courteous, quick and professional.

Overall, I was very impressed with the service I received. I feel that Allied's furniture condition code is too critical.

They were quick, efficient, packed well, and was courteous. I would recommend them. I HAD TO SCHEDUEL THE PARKING SPOT

I think the move overall went well. The only thing that kept it from being a 10 is the driver did not contact me 48 hours of arrival. I had to call him.

The crew was friendly, helpful,and pleasant. They were wonderful. I enjoyed spending time with Allied on the move. On a 5 point rating scale, I would rate Allied a 10.

Everything went flawlessly in terms of timing, care to out items, friendliness of staff & good communication. There was nothing to complain about.

Every aspect of this service was excellent. The team was smooth, had an efficient process, and everything was handled swiftly, professionally, and well. Everything was really good. The team Richmond was really good guys and did a reall great job. The team was a few mins early for delivery. The service was excellent.

When they got there I had separated my electronics so that I could take them with me, but some how they got packed. They reassured me that everything would be fine and it was. I was very pleased.

The young lady who coordinated it was extremely competent and nice; you couldn't ask for a better rep. The driver and crew was sent to the wrong address, but that wasn't their fault. The driver and his crew was the greatest and I can't ask for better service. They were great.

The driver was excellent. He was easy to communicate with, nice, and helpful. He remembered everything I told him and he is the best driver I've dealt with moving. We had a bathtub that needed to be moved and they did a good job.

The del guys did a nice job and they were professional. The packers did everything they said they would do.

I gave that rating because they did what they were supposed to do. I wish I would have let them pack everything because they did such a good job. I am overall happy and I would recommend this service.

The delivery team was careful in packing, professional, immediate contacting, the rep was great, and it was a good crew overall.

The price and the professionalism I experienced, everything was easy. The only thing I would like ALLIED to change its shipping policy for live plants.

The timeframe for the loading and the delivery. The loading was two days late but everything worked out.

The driver Richard and the salesman Tim. He was helpful and Anna's crew. They did not waste any time. They all did a great job. Richard was fantastic.

The hard work performed by the crew. Loading and the unloading. The problem was the timing. It worked out ok. The driver was excellent and handled the crew well. The driver was late but he did call.

The moving process and there was a follow up from everyone including the driver. He called to let me know when he would arrive.

The coordinators made it easy, if they ever need a reference we would be gladly to give them one. The man who booked the whole move made it very smooth for us. We had an outstanding experience.

They moved me perfectly and I can't complain. The only thing was that I was unaware with the arrival date.