Allied Van Lines Customer Reviews

Another person may have different circumstances than I did. The sales person was prepared. The others were stressed out and unprepared. I never got a printed estimate from the competition.

They handled everything very well for me. I did not get alot of my things but it's not the mover's fault.

They were very professional friendly took good care of our belongings. It was a very pleasurable experience.

We had a very positive experience. They had the best price, the best representative, and out of all the ppl I met with; he seemed to be the most knowledgable and the most understanding.

The ppl that packed my stuff were very friendly& respectful w/ my stuff. The coordinator has been very helpful w/ the whole process.

Allied moved us once before and we were happy with that. Everything went fine from beginning to end. There would be no reason for us to switch to a different carrier. I would recommend them. The van showed up a wk sooner than what we expected which was good. I would use them again and recommend them.

The movers were considerate, helpful and concerned. The overall move was great. The delivery team was outstanding.

I had four companies I looked at, national companies. Allied was the lowest cost. I went with Allied and was very pleased. I got my money worth. We weren't satisfied with the description of the packers on the box. There is room for improvements. The movers were local as well. The packers didn't pack everything so movers finished.

The move was very professional. I have used Allied several times and I always have a good experience.

The driver and the coordinator was punctual and they both stayed in constant contact due to the bad weather.

I was satis w/Allied. The move was stressful & they did everything to help us. They were polite when they answered my questions. I sent an email to the coordinator informing him about my satisfaction. I had the movers to pack my high quality items. The movers did a wonderful job. They were great.

They were very accommodating, and helpful. We had alot inquiries and they were very forth coming about giving us information and answering our questions.

Everything went easy, everyone was friendly, professional, didn't waste any time during the move, they were great in every aspect of the job. I have nothing negative to say about my move. I had the same movers for both ends of my move and they were both topnotch.

The driver & the crew were wonderful. They were in the house w/my wife alone. They were very comforting to work with. The driver & crew were nice people.

I had a move in 1997 and it went fine so we called them again. The driver was super. He had to unload the items from a van and then load them to his 18 wheeler. There should have been more communication from the rep to the driver.

The courtesy, timeliness, and they were very cooperative when I need to change things. Just the customer service.

I felt Allied did what they promised. The driver and crew were good and they were on time. Someone recorded that my car was loaded on a carrier already. I called and confirmed this was mistaken. Getting my belongings here I rate a 5. We wanted our car moved also, but there wasn't enough room. The car was loaded on another carrier and I should get it by the 31st. I called Allied about that.

Our treatment, all the employees especially Scott and Pete. He called alotand followed up. There was only 1 issue and that was the helper he picked up in D.C. The driver was a wonderful person.

From start to finish i was in contact w/ everyone, they were professional, accommodation, earlier than on time. Everything went well. I was very comfortable with everything.

The overall coordination and everything went exactly as planned, everyone did what they what they were supposed to and they communicated well. He was excellent. Everything was perfect.

The driver and crew was exceptional customer oriented people. I was very lucky to have this husband and wife team. They were phenomenal.

The move was done in a timely manner. They took good care of my goods. They placed things where I wanted them to go. They were nice with no attitude.

Everything was perfect. The guy that I talked to who set it up for me was knowledgeable and helpful. The driver and crew was very helpful.

They were careful, took their time, packed everything nicely, and asked alot of questions. I think they should better label the boxes because I couldn't find my coffee maker when I really needed it.

I started the moving process with National and it was bad so I switched to Allied. I had a very pleasant experience with Allied. The warehouses are really wonderful to work with.

The reps coming out to the house, giving us estimates and courtesy of the individuals who helped influenced my rating. I had to call ALLIED for my delivery time. The pick up was but follow up with the delivery time was not so great.

The crating issue. I asked for some of my items to get crated, but they were not crated when the people arrived there after they got the estimates for the price.

The driver did a very good job and I liked the care that was shown to me during the move. Everything went well, the only issue I had was that the delivery was almost delayed.

The personality of the driver and packers. The agent too. The crew was a bit late, but it wasn't their fault. Their driver was late.

The communcation and the friendliness of the packers and the drivers. Would like to make the comment but dont have a twitter or facebook page.

Overall, I have had a good experience with Allied in the past. This time I had a few issues but nothing that would make me not recommend them.

I was satisfied with everything they did. They answered all my questions and were prompt. They called and let me know what was going on.

Everyone was very professional and organized. I didn't have to worry because everyone did what they were supposed to do.

They did good work, I thought there was a separate co doing the moving & they weren't careful or professional. Allied was a lot better than the other company.

I use Allied alot. This was a good move. The driver turned out to be the same driver who moved us several years ago. That move was great as well.

Allied movers showed care for my furniture. I felt like the movers took good care of my items. The person was very responsive to all of my questions and always gave me what I needed. It should have been quicker. The driver was really nice, cautious, professional, and I was impressed.

The professionalism from the whole crew from the beginning to the end. I haven't unpacked the boxes yet but everything seems to be extremely well.

The absolute courtesy of the movers. They were there for everything. The delivery team loaded my items and took them toa storage facility.

From the beginning of the process thru the end, I felt like my best interest was always in the forefront of everyone's mind. Treated my household goods as if it was theirs.

Just all the people that I worked with, the delivery guys, everyone I came in contact with was very reliable.

The fact that once the crew got here and unloaded my stuff they were courteous and took their time and made sure everything was accounted for before they left. I just needed the call to confirm when the arrival was. It was taken care of. They missed the first day but I was able to reschedule. It was my fault.

The move was handled very professionally and the move went very smoothly. The move was pulled off in a very short notice.

The movers were polite and friendly. I contacted as many moving companies as I could find and they were the only ones who would give a delivery date and time. Everything was great. They would commit to a day and time and other companies would not do that. It was fantastic. The lady and the movers were great.

Allied had extreme care and consideration. I do not think they could have done a better job. The pricing I received was top notch. My items were placed into storage unit. The packing and unloading made me very satisfied. I was satisfied from the start of the move to the end of the move.

This is my 6th corporate move and the crew was without a doubt the best. The crew was excellent, packed well and was very organized. The packers and delivery team was the same team.

I liked that everybody was nice. I expected to horror stories & it was not. I always hear on the news how movers hold your stuff hostage but there was none of that.

I was satisfied even though everything did not fit. I have five pieces I am still waiting on. I had a million dollar move and I was impressed. They were very skilled.

The communication. Just how careful the driver and packers were. They were considerate and they went the extra mile to care for our sentimental items

Everything was clock work, everybody was very professional. More than courteous, friendly, very good about every aspect of the move.

I liked the guys that helped us move. The crew was friendly, accommodating & did everything really well.

The care the driver and crew took with my belongings. It took me so much time because they wrapped every single thing. I was not happy with that.

The people and their personalities, the treatment of all my stuff, and their efficiency influenced my rating.

I was impressed with the workers' thoroughness, friendliness, positive attitude and easiness to work with.

The coordination between everyone wasn't very good. The driver was good. The other company, not Allied Van Lines, had difficulty communicating w/ me. However, Allan the driver, helped me out.

I do not think anyone is perfect but I would recommend them. Held the furniture b/c the apartment wont be ready until Nov the 8th.

I thought they were prompt and efficient. They did a good job taking care of the property. They were also very pleasant to be around.

The cost and care that was given to us by the company. The cost of the moving was a major factor. It was lower than the other companies we had looked at and the care that was taken for items.

I was very happy with everything. It went as they said it would and I got billed what I was told I would get billed.

The excellent job that they provided. They hire professional movers. They are professional in handling the belongings.

The whole process was extremely smooth and it was a difficult move all across the country to a remote area, but everything went perfectly.

The level of srvc and professionalism and humor by all of the individuals that were on the crew and it helps a stressful situation become less stressful.

We already have recommend Allied. The sales person walked me through everything. She was personable & knowledgeable. She sealed the deal over the other vendors. Everything went well. Everyone was fantastic. They were friendly, cooperative, helpful, knowledgeable & worked well as a team. Everything from start to finish was fantastic.

Everyone seemed to know what they were doing and I knew exactly when the people were coming. Everything was planned out well.

The whole entire process where you guys followed through with what you promised. The driver was professional about how he handled it. It was the entire process.

I had another company and told them to come in twice and they never showed, and then I went Allied on Google and it was done.

It was very quick and easy. They were quick to respond when I had questions. They had excellent service. They were always available. A different guy came to get my car. My car was destroyed. We are getting an estimate. But the rest of it was great. It looks like someone sprinkled it with rocks.

It seems like everyone really cared. They were there for me. The driver tried to make things as easy as possible for me.

Everyone was really nice and knowledgeable about what they were doing. They knew exactly how to pack and very happy people. It was a total delight. They were very professional. I had alot of fragile antiques and the movers were wonderful with them.

The communication went smoothly and the movers were fantastic. The movers were kind, patient and polite. Every step of the process went smoothly from start to finish. I was happy with this move. This move was wonderful.

They came when they said they would. They were professional, thorough, and clean. They also were friendly.

The driver and his crew was awesome. They were very nice people and went out of their way to ensure their best work. I would be happy to have them work for my business. They were very professional.

The courtesy of the representative who came out and the movers, who knew what they were doing, influenced my rating. The movers were very professional, very careful, and uncomplaining.

Everything. They did great with everything. They packed everything quickly. They delivered a few days before the promised date.

I never used them before but they were very nice and professional, friendly, courteous and respectful-not a single moment where I felt bad or worried.

If I could have 2 things, it would be my original agent, and the driver and his crew. One of the packers was great, but the other packer packed my things that i asked him not to pack.

The personality & professionalism of the drivers. The driver & crew had some mechanic difficulties & they were late but they called everyday so I was still satisfied.

The people were prompt, handled everything excellent, timely and worked worked worked. No breaks and I haven't seen that these days, that's rare.

The crew showed up when they said they would, packed my things when they said they would, and delivered when they said they would.

From the onset to the completion, it was done with utmost care and caution. Everyone involved was very careful. I am highly impressed.

The promptness of the service most influenced me. There was one small item left behind. Allied is supposed to deliver it to me. I haven't heard back yet. They had to come to deliver at my building at a certain hour was my only request.

They were very professional, efficient, on time, good, and all the qualities you look for when hiring people.

I had a bad past experience with Allied and this time around I felt like what happened before was corrected.

I was very happy with how everybody treated me. They were communicating and everything went better than I expected.

We have moved several times for long distance. Every one of our pieces were wrapped in a quilted and padding covering.

The 2 guys that did the pick up was good and very careful with my items. The team was quick and professional.The rep at Morse was wonderful and did a great job.Mrs.Ilenn is a good customer service rep

The person who sold me the program. The treatment of the pick up and the del. They had a over size and could not get through. But they handled the situation.

They did a very good job. They did what they said they would do. There were a couple of things that were chipped, but it was a good move. I wasn't satisfied with the third party people who did the hook up of the appliances.

They were prompt, courteous at the house, the speed and professional attitude. The guys who came out was well verse in how they move.

The professionalism, the timeliness, the courtesy , and the patience most influenced my rating. Steve was terrific and so was his crew.

Everything overall. The way I was treated during the setup, when they packed, loaded, and delivered . The care and the calls from the office. They were extremely professional, nice, and good. The service was excellent from start to finish from everyone. Everyone did a marvelous job.