Allied Van Lines Customer Reviews

I didn't have any issues during the move. The movers showed up early and they were efficient. It was a surprisingly easy process.

The team was professional, on time, and did everything they were contracted to do w/ a smile. They made it a pleasant experience. The driver was great and I would give him a 10 if I could. He was courteous, professional, and down to earth. He was also funny and made me feel warm. It was the least stressful move.

I felt the everthing, from the 1st call with KathySwank. The cust srvc was from the beinging at the office. Follow by great cust srvc from the del crew.

I have to say the care and the thoughtfulness. It wasn't their belongings but mine, but I thought they cared for them like they were theirs . I thought the movers' attitude was great. They did a really super job. That was a really good crew here too. They went above and beyond.

I rated a ten b/c it was my first time using a mover and it went perfectly. I did feel badly that it was just the driver working alone without a crew. He did well and deserves a raise. The del was made just by the driver. There wasn't a crew with him. I wasn't happy with the extra charge for re-loading b/c the truck couldn't get down our block. It was loaded twice.

Satisfied with everything but would likely recommend for a big move than local because it's a bit expensive.

I trust Allied. When the driver arrived they had to purchase the dollies. They purchased cheap dollies and had to use ours. The crew didn't know how to load odd furniture but it worked out.

Allied was courteous. They met the time span as scheduled. I had Allied several years ago. The service is the same way, courteous and fast.

The driver and his crew was confident, friendly and communicated well. They enjoyed their work and it showed.

It was how conscientious they were. They had to pack very little. I packed most of my stuff and put it on a U haul. They were very careful.

The prsn who quoted the move did a great job. Allied sounded the most professional out of 3 other quotes I recv. Allied did a great job and I would definitely recommend.

The care and these guys were very affable and great to deal with. I enjoyed the unload. My wife said they were very helpful and great personalities.

They were easy to work with, took care of our stuff. We have moved a great deal. I wanted delivery in wider time span, I wanted the delivery done on a Monday

This was the most smoothest and professional move, the movers were professional, and courteous and met my expectations.

The office dropped the ball. If I recommended you I would suggest to the person to do some double and triple quoting to make sure they are getting thebest deal. I had to keep calling. It was to get info about how much I would pay. Theoffice dropped the ball.

The communication and the service we have received. Even though there was some delays our things arrived and they kept up w/ the communication.

They were very efficient, friendly, helpful, and explained things. It was smooth. They separated the items that I wanted to be moved first.

It was good. The ppl are good b/c I have seen very bad experiences. It depends on who is doing the move.

How friendly and professional the people were. Sarah from Ted on Sandler Allied Van Lines and Justin Chare Allied Van Lines in Ashville were the ones that took care of my move.

The overall package provided, loading up and dropping off, most influenced my rating. They made sure they were careful with our items. The delivery hasn't happened yet, not until tomorrow.

Everything was great. They were professional. They came on time. They were great. All of the crews were phenomenal. They were awesome. The coordinator did a great job.

The local agent and his crew and the driver and his crew did were equal in the amount of things that they packed.

They were very friendly, nice and did what I asked them to do. They were careful with my things. Overall, I feel they did an excellent job.

There was good follow through and timeliness. This was an office move where everything arrived as expected. I needed the service men to hold the boxes for a week so I could be there for the delivery.

The overall experience was great. I couldn't have been happier. Every single person was awesome. I am a very, extremely, superfluous satis customer. We saved more money w/ Allied.

The constant communication & promptness of the driver & his crew. Allied arrived a full day early which was great.

They did a good job keeping in touch with me, moved my things in a reasonable amt of time and they worked around my schedule.

This was a great move from start to finish. The packers were hard working & did a great job. The movers were polite & well organized. The movers were careful with brining our goods in our new home. We had the same guys for the delivery of our goods. They were very accommodating & even hooked up our big screen TV They were smiling the entire time. It was a great experience.

I gave that rating because the pick up and the delivery were on time and the movers were friendly and helpful.

The care of the crew that picked everything up. They were quick and worked well together. He told me where things were going.

I think everything was packed very well. We had some issues, like I have two a portable air conditioner and I had a tub. It may be packed away. I had so many boxes I had to dump them out.

I think the people were positive and you can tell that they were satisfied with their work. They were very professional. The items were taken to storage.

The driver, he was quite professional and knew exactly what he was doing. Delivery crew was fantastic, nice, careful. There is nothing that wasn't good. The delivery was professional, on time and was perfect. I couldn't have had a better experience.

The coordination and communication during the move was good and this was the first time I have used Allied and I had a great experience.

The overall care and the politeness of the driver and his crew. My contact with the person who set up the process as well. I liked the driver.

Everything went smoothly. Things were delivered when they were promised. I was kept in the loop on where things were and when they could be expected.

They all did a great job. They were all courteous and friendly and paid attention to detail. They did a great job.

Everybody was amazing. The coordinator was always there and the packers unloaded everything. It could not have gone better.

Everybody was very professional and organized. Everything had stickers, everything was written down and everyone was super polite.

Everything went exactly as stated. I was packed up and moved the Saturday after I spoke to the rep on the previous Monday.

The friendliness of the movers. They were cooperative and nice. I want someone to come back and pick up the boxes.

The driver was on time, nice and he was willing to listen if you need help and he was excellent driver, picked up and delivered. The over road driver was here when he said he would and he did an excellent job.

I have moved 6 times with 4 different companies and this the best experience. The driver was excellent.

The communication was perfect. The coordination was great. Everything happened the way it was supposed to happen. The driver & crew was fast, efficient & careful.

The move went smoothly. We communicated by phone and when we met the driver and agent directly at the storage unit, they answered all of our questions.

The whole process was very easy. Everyone was helpful and kind. They treated my belongings with care. They were fantastic.

My driver who picked up and delivered was so wonderful. Derrick and Terrell was beyond nice. They were super, on time and very courteous. They should be rewarded and trainers for all others. I rate a 10. The driver and crew was beyond wonderful. My only small complaint is that when they boxed my glassware, they didn't have any paper to wrap with. I went out and bought bubble wrap.

Everything was perfect, the movers were on time and everything was handled well. Danny the driver was excellent throughout the move.

The overall professionalism and friendliness and timeliness. Everything was on schedule and we had to change the date and allied worked with us.

The professionalism, the way they took care of the items. They made us feel comfortable and confident that the job would go well. We were given a number from them to reach them if we needed them.

Everything went as planned. This is probably the smoothest move we have had in terms of planning. I have had a lot of moves in my career. They did everything right on time.

Every contact was informative. Everything was done as promised. Everything went smoothly. I thought it was a complicated event that was handled expertly.

The liability and transparent of how often I was able to contact them and how reliable they were in handling my needs.

The reps, service, and communication. It was a great move. It was worth every penny. This is my 5th move with a company and this one was the best one from start to finish.

I have moved several times with Allied. Everyone I worked with during this move was courteous, friendly, and showed me respect. They were very accommodating.

Everyone was very professional. From the rep that came to do the estimate to the crew who packed to the driver and the company who called and updated us on everything. They were all good. The delivery was right on time and great. The crew and driver was nice and when we unpacked there was no breakage. They knew their stuff.

The courtesy and the respect shown during the whole process. One packer didn't use much care during the packing process.

They took great care of my items. They were able to pick up and del. They were on time and they were personable.

The ease of packing most influenced my rating. I didn't do anything. They took care of pretty much everything. The local agent was also the mover. I was told that I have unpacking as part of my package. The crew was reluctant to unpack. I have a disability. There were some communication issues.

They were very nice and it wasn't stressful at all. They were timely and they handled my furniture as if it were their own.

I think they care. I liked the schedule. Everything happened at the schedule that I wanted for the loading and unloading. I like the ppl. They were very nice.

The hard work performed by the crew. Loading and the unloading. The problem was the timing. It worked out ok. The driver was excellent and handled the crew well. The driver was late but he did call.

The way we were treated, very courteously. Nothing was rushed. The registered number on everyone of them.

Everything they said they would do, they did. It was the same tm for loading and del. They were a great crew.

They were extremely professional. They did everything at the time they said they would. I was just very pleased.

I am still waiting on a refund because the estimated of my load was more than it was supposed to be. I have not received any information about that. The drivers and packers were great.

The driver was great. He really worked with us. He was there from the beginning to the end of this move. He went above & beyond the call of duty.

They packed well and there was nothing that I was disappointed in at all. I live in an apartment complex and they decided it would be safer to get a smaller truck. They let me know they could arrive on Fri instead of Sat. I would pick Allied if I paid from my own pocket.

The driver called days ahead to confirm. He asked if the truck would fit, and he was funny. He brought one guy, they were troopers. It was a great experience. I would recommend. The driver was awesome. Pick-up and delivery dates was all that was promised. I found the person in San Francisco that gave a quote was grumpy, I was thrilled when Tiffany got the work.

The rep in charge was very professional and knew what he was doing. The men who put our items on the truck were courteous and very careful. They were professional.

When the movers arrived, there was a lot of difficulty in getting some of my items to fit where we wanted them to. The movers went above and beyond to do what we wanted, and to make us happy.

I felt that the crew was accomodating, respectful and willing to work with me. I can not say enough good things about everyone envoled in the move.

There was so much concern and they mostly made me comfortable with every move. They were very flexible towards my schedule. The only thing I was uncomfortable w/ was the time for pick-up and delivery.

Everything they said and promised was right on the money. They cared about everything they did. They put everything where it belongs. They did everything and I did not have to worry.

The whole process was fantastic they did an excellent job. The driver did an excellent job he had a difficult time getting the truck into the street b/c we live in a court and he did a great job.

Everything was at ease. Everything went so smoothly. Everyone was above professional and great. I'm very satisfied.

The whole process, everything about it was wonderful. There was excellent communication, they were nice people, everything arrived, they took care of my things, and I'm very happy.

The driver made sure I was updated and the extra care they showed to make sure all of my things got packed well.

Everything went smoothly/perfectly. I've heard bad things about moving companies but everything was just fine.

The crew was the best, polite and most expedient I have ever seen. I would love to have the gift card but I don't have a computer. Can you send me one?

They came on the designated date and were early. I was very satisfied with the whole move. The ppl who came were very polite and efficient. Everything was done better than I expected. They were much more careful about wrapping and packing.

B/c they did what they said they would do. They packed things I did not pack. That was special to me and it got here to me.

Everything was perfect, there was no flaws. The crew came, picked up and delivered everything. They did a great job.

They were able to deliver our goods three days before we thought they were going to. They went above and beyond and they worked with me.

The fact that everything went smoothly. The initial process it was George professionalism, it was all in the same range, he told me things that other companies didn't. The 2 people were fabulous. They didn't come to do an estimate. George is the reason why I went w/ Allied. Everything was great,I was more than satis, I was pleased. The driver Winsten was extremely professional & knowledgeable.

This move was well coordinated. They did what they said they were going to do. The loading & unloading was fine. Communications was good. There were some scratches on a couple of items. I wanted to call the office regarding the issue & the driver did not approve of that. He wanted me to contact him instead. I thought that was a bit shady.

They were good at delivering my item, but at the same time there was some minor problem. Did a good job overall, just a minor problem.

This is my 7th family move and at least 3 or 4 have been handled by Allied. The last 2 moves have been handled by Sandra Flaska and they have been terrific, consistent and overall great. I'm pleased. I had a CRD shipment, where I had to pay outside the move and it's going well. Everything has been prompt, cordial, smooth and overall great.

Everyone at Allied was efficient & professional. They were also able to meet our deadline & pick up our furniture.

The driver and crew did a great job. The team was a little late with loading. The crew was good at loading the truck.