We're sharing these reviews, so you can get an honest view from Allied Van Lines customers about how they feel about their moving experience.
Regarding your move, our customers are the best source of information. They tell us what works and what doesn't work, and we consider those insights when improving our service. So if you've moved before, please consider telling us what worked and didn't work for you. Your input helps us make your next move better.
We value our customers' opinions and hope you'll find their experiences useful and informative when making your moving decision.
The customer service, they were on the phone all the time. They were responsive, listened, and we felt the personal attention.
Angus F of Los Angeles, CA
Everybody was courteous, took good care of things, furniture was wrapped, moved from military, & never had a move like this & where I've never had items stolen. I would give drive & crew a 10. Packer made a box for a model ship, a special request, it fit perfectly.
Connie N of Portsmouth, VA
I was very happy and pleased with how well things were handled. There were no surprises or headaches.
Debra A of Bethlehem, PA
I rated a ten because of the overall professionalism and the care that was taken for the whole move process.
John S of Bristol, CT
From the beginning to end they were efficient. It was mostly the crew, they were just super, and worked really hard. They asked me where things needed to go and they would place it there.
Michelle W of Sanford, FL
The care with which they packed up things and unpacked things and the courtesy. They were all very good.
Eric N of Bangor, ME
I'm so far happy with the service, but it's a corporate move so I don't know about the pricing, but everything is good so far.
Christine C of Brooklyn, NY
The professionalism and the efficiency and their overall treating the items well and being careful w/ everything is what influenced my rating. I was very impressed with the entire experience. They couldn't have been more professional.
John H of New York, NY
The guys were awesome, we had several companies come out. Adam was extremely helpful and did everything he could. Sarah was a great communicator. Marlin and Brian was wonderful. The packers were unprofessional, the driver and helpful (Marlin, Brian and William).
Randall K of Portsmouth, VA
The overall professionalism and the communication from Mary prior to the move. The loaders were on time and they were flexible. I was very impressed. They were able to accommodate our timeline.
Jerry S of Mandeville, LA
The way the rep presented everything and the gurantee that it won't cost me more than the quote. It was a very good move
Dorothy R of Port Orchard, WA
The timeliness, professionalism, accommodating, and just nice ppl to work with. Just for them to bring the boxes for clothing. We ere just confused about the move b/c we had a temporary move and the big the move nine months later. I called to see if we were still on schedule.
Ken S of Easton, PA
The fact that the price that we were initially given was a few 100 dollars then the actual estimate was good. The delivery and pick up experience of the household goods was a good experience.
Ronald M of Tremont, IL
Everybody was very professional and organized. Everything had stickers, everything was written down and everyone was super polite.
Justine D of Miami, FL
IT WAS MOST FANTASTIC. FROM BEGINNING TO END AND I HAVE NEVER EXPERIENCED ANYTHING LIKE THAT. YES I HAD SOME THINGS THAT HAD TO MOVE AND WRAPPED UP THE GRANDFATHER CLOCK AND HE DID A GOOD JOB. IT WAS SENTIMENTAL AND HE TREATED IT AS SUCH. I DIDN'T GET TO BUY LUNCH FOR THE CREW AND DRIVER.
Nancy U of Dearborn, MI
They were flexible when they could deliver and the whole process worked out smoothly. I have not finished unpacking everything
Jesse W of Goose Creek, SC
We moved with other companies in the past that have also been good. We were very satisfied with Allied.
Elsa And Victor B of Saint Paul, MN
The driver was amazing. I was stunned b/c he movedthe heavy furniture by himself when delivering ourbelongings. Everyone was very cooperative, helpfuland polite. It was a positive move. I think Allied should have not made one driver unload my furniture and load into my garage by himself. We were ready to help him but he refused & did it alone. It was sent threw the worst road ever.
Ernest R of Hobe Sound, FL
Everything went smoothly. They were courteous. They worked hard. I was satis w/every aspect of the move.
Carol H of Omaha, NE
Coordinator is good & they pay attention to detail. Just the timing as far as special needs during the move. I also asked if they could come back and pick up the trash.
Olivia L of Calgary, AB
The way everything was handled. Everything was what I expected. What I was told was going to happend happend. The two guys that did most of the work Barshard and Moe B. did a great job.
Lee M of Reading, PA
The courteousness of the entire staff & driver. The two drivers we worked with were phenomenal, they were professional and very thorough. We had a lot of boxes that we packed, they did all the hard work and all the furniture. They did a great job.We had a window that we were trying to beat. They were courteous & the driver incredible.
Kevin O of Greer, SC
The driver was extraordinary. The crew gave us a lot of confidence. Trace was definitely a leader. He respected his crew and they respected him. It was absolutely perfect. A person took the estimate then quit the company. We had 3 or 4 days when we didn't know what was going on. Once Allied picked up everything went fine. Once we got that cleared it was a 5.
Robert T of Colorado Springs, CO
Allied Van Lines were attentive to details and came into the budgets. The first crew was bad, but the second one was better.
Ken A of Bellingham, WA
I felt that del tm did everything professionally, and this the first time I moved far and everything was great.
Marlyn S of Queens, NY
The quality, the professionalism and their politeness. They treated my stuff like it was their own. They were excellent, polite, well mannered and they cleaned up after themselves. They were very professional. This is the very best crew I've ever had for a move.
Ruth H of Swanton, OH
The whole experience went smooth. They were there when they said, they did a great job packing and unloading.
Jerry N of Las Vegas, NV
The overall move was completely satisfactory. Allied was professional and I am beyond pleased with the move. The move was spectacular.
Laura M of Belleville, MI
I was influenced by the extreme care, friendliness and helpfulness of the entire crew. I would like to contact someone from the New Jersey crew that packed our belongings.
James H of Mullica Hill, NJ
They wrapped everything very well. They packed it into the truck very well. They showed a tremendous amount of care. I was very pleased. They were really impressive.
Marvin & Joyce C of Frederick, MD
They quoted me a 5 hour window to do the loading. It took forever for them to finish. It took them from 8 AM until 2:30 PM to finish. I didn't even have that much stuff.
Molly S of Medford, NJ
The contact person was efficient and knwldg. Juan and Hector were great. The driver Bobby was terific. It was great from start to finish.
Rebecca W of Accokeek, MD
From the beginning of the process, loading, and communication throughout the entire process was very good. I couldn't have asked for anything better.
Paul W of Oxford, CT
My sister works for United, so I won't rate 10. The setup and expedition of the move most influenced my rating. I'm impressed that Allied cares enough to call and check. No one visited my home. Charles, the person who helped me, was great. This was the best move I've ever had. The spa was difficult to bring in, but they were prepared.
Chris & Terri A of Fort Collins, CO
The ppl who packed my good left things behind. After everything was loaded, it turns out the crew forgot to pack things from my attic. They were supposed to separate boxes, so I'm missing some goods.
David R of Friendswood, TX
Just the whole experience from beginning to end. The coordinator was great, the packers were very good, and the driver was excellent. It was a good experience for us.
Jacob R of Ames, IA
The delivery driver contacted me, they arrived on time, they took really good care of the way they handled my items into my new house.
Chuck S of Colorado Springs, CO
The overall courteous. Mostly the agent, with his help I was moving my elderly mother. I had a relaxed feeling with them.
Raymond/Jill C of San Marcos, CA
It's because the company is good and the crew is good for Allied. I can't find where the charger went and I would like that. The loaders were excellent because they took their time loading everything and the rep that communicated everything would always get to us.
Anne M of Potomac, MD
The overall move was great, They arrived on time, did a great job, at no point did I feel any disconnect between me and the process of the move.
Stacy C of Newport Beach, CA
The movers were wonderful. They picked up and delivered everything when they said they would. They were really good to me.
Kathy L of Lancaster, CA
Their punctuality, professionalism, very personable. They helped set up the beds and move the couches around for us.
Mary Kate C of Andover, MA
From the allied point Cristy kept me informed. The move itself, the driver and crew was good. They all worked together, quickly and checked and double checked which boxes would be going into storage.
Richard R of Downingtown, PA
In the overall moving, they were so nice and polite. They handled my property with care. I couldn't have asked for better. Anything I asked them to do, they did and more besides. I did the majority of the packing, but they helped me. The men were just wonderful.
Ellen C of Douglasville, GA
The rep from the main company was good on the phone. The driver communicated very well. They were very prompt.
Joshua K of Kingwood, TX
I think the driver was best at communicating with me about the estimated time of arrival which was six hrs away.
Vonda B of West Melbourne, FL
Everything about the move so far has been absolutely perfect. It has been a pleasure working with the people that helped with the move.
Bill W of Budd Lake, NJ
The information was there. It was well done. How they handled it from point a to point b was what I liked. They were on time.
Maxwell H of Newark, OH
Everything went smoothly and the movers arrived on time. I would recommend Allied. The movers were conscious about what they were doing when they moved my antiques. Bruce was great.
Martha J of Wrightstown, PA
Everybody was really nice. It was a great experience. There were three packers. April and Simone would get fives but Sam does not know how to pack. The stuff that he packed I can't find. He offered to keep my furniture padded during the time in storage.
Ronda M of Largo, FL
Allied says what they mean & mean what they say. They give you a quote & they stick to it. They are very careful with my belongings. I have used them before anf I am very satisfied. We were very pleased with Allied and we will be using them again. They were excellent.
June C of Coatesville, PA
I told a rep that I was extremely pleased. I felt that I was kept in the loop. The communication from them was better than I got from other movers. My email won't be up & running until the middle of next week.
Sandra B of Sun City, AZ
The whole process was great, they were easy to talk to and set things up. They came on time, the driver was polite, and they arrived right on time and also careful.
Sandra W of New York, NY
Everything seemed to be rushed both during the pick up and del. The two guys were okay, but I had to tell the driver to lay something on the carpet. I was told there was going to be runners.
Joan & Bob R of Cheney, WA
The level of professionalism and care. Everyone had excellent communication. It was a fantastic experience. I appreciated it.
Valarie & Pj P of Charlotte, NC
The level of communication, the driver and crew was willing to work around my schedule, and I gave them forty eight hours notice that I wanted to transport a vehicle and they set it up for me. The move has not been completed.
Patrick M of Cape Carterl, NC
The communication has been great. They personally took care of everything. There hasn't been a del yet. My goods were taken to a warehouse instead.
Michael L of Houston, TX
The moving process and there was a follow up from everyone including the driver. He called to let me know when he would arrive.
Kamal J of Taunton, MA
I can depend on you, when I am told they will do something they do it. It went great, each one done. We weren't pleased with the loaders in Utah. Not as good as before.
Jean G of Lehi, UT
I think Allied listened. It's not easy to move. They were helpful getting me in a good place & making sure my children were in a good place. Neal from Houston was wonderful. He was the contact working w/ me & he was terrific. Everyone was respectful & polite. I would recommend Allied.
Kenneth M of Menifee, CA
Allied was very easy going, contacted us every step of the way & did not leave any loose ends so I dnot have to guess about anything.
Richard G of Hazleton, PA
The sales rep, the estimate of the shipment. The packing and delivery. The whole process was delivered as promised. I was very satisfied with the whole thing.
Barbara I of Columbus, GA
The communication was fantastic, professionalism, caring, and hardworking. Everything was on time. I was extremely satisfied with the moving crew. The guys were polite, smart, professional and hard working.
Lab Dr Suzana S of Evanston, IL
The whole process was wonderful. The driver and the people who helped the driver were great, it was just a good experience. They did great.
Dave R of Bend, OR
I thought all the crew was very professional & polite. They said yes mam' & did it w/ out prob. They left me w/ heavy boxes on top of the little ones. I'm alone & had to get someone to help me to get them down.. it was difficult for me.
Maurine G of Blairsville, GA
The packers were very courteous and did their job. Everything was packed right and I was contacted when the packers would come.
Mary M of Salt Lake City, UT
Everything worked very smoothly not only on the loading & communication but also on the unloading & communication. The crew was very professional. Also, everything worked with the billing.
Tom S of Britton, SD
Allied did a great job & the communication was great. This was my 3rd move & far the best. The guy Bruce was super & the lady in the office name Joan was awesome.
Ray & Annette L of Rochester, MN
The overall experience was they returned calls, showed up when they had to, the prices were competitive. Everyone was pleasant to work with.
Dan B of Hendersonville, NC
They were very accommodating during the moving process. I had a lot of issues moving all my stuff and they made sure that everything was delivered when I needed it. I was extremely satisfied with the Allied representatives Katie, the driver and his crew and Jackie Goff during this stressful time and I'd appreciate it if the manager can recognize them.
Brashameka Y of Geismar, LA
The communication was good. He was great. The driver & crew was pleasant & helpful. The coordinator was great.
Hershel B of Los Angeles, CA
The overall service, and you are the only ones that came out to look over the furniture before moving us. You were very nice and professional.
Betty C of Englewood, CO
The whole experience was good. The person who did the estimate did a good job as well. We were informed throughout the process.
James F of Palm Beach Gardens, FL
The communication, care, and personalities of the individuals that we worked w/. Everyone was sincere and concerned in making sure that everything went well.
Steve A of Alpharetta, GA
The communication. Just how careful the driver and packers were. They were considerate and they went the extra mile to care for our sentimental items
Greg K of Lead, SD
I was very satisfied. Everything was shipped safe and in great condition. Nothing was lost or missing.
Natalie J of Chicago, IL
They were able to work with me on narrowing down my delivery date and everyone was very professional and helpful.
Tiffany R of Westlake Village, CA
The overall service on both ends; the loaders & drivers were excellent. I just couldn't be more happy and I highly recommend Allied. The rep, Chris, was great except for the little mix up. I liked the rep, Chris, who came to our home. There was a mix up & Chris thought the whole thing was cancelled but it was a miscommunication and it wasn't. Chris did everything to fix this for me.
Ann L of Lexington, MI
I was treated very nice over the phone and the driver was very nice. I was happy w/ how I was treated.
Rusty K of Clinton, CT
They left early on the first day. The came back on the second day to pack and load. This wasn't a part of the plan. We had a family emergency and this made it very difficult for the family in general. The packing took longer than it should have. They were suppose to pack for 1 full day but they only packed until 1pm and returned the next day to finish. My husband was forced to leave 24 hours late.
David P of Tenafly, NJ
They were efficient and careful of my belongings. They were courteous and professional. It would be nice to know where the driver was so I could have estimated a delivery date better. I guess more contact between driver and customer enroute to destination.
Rohini R of Saint Paul, MN
Allied was very professional and helped assure that everything would be okay. Allied made the process go very smoothly.
Eileen B of Matthews, NC
I feel they were very personable. I feel the driver had enough help. They feel they were very efficient.
Candice M of Herndon, VA
You were wonderful. We had issues with the apt complex being too small, you had to get a smaller truck. Questions got answered quickly.
Missy T of Olive Branch, MS
The communication was timely and consistent. The quality of the service was very good. These things most influenced my rating.
Christopher S of Flower Mound, TX
THE OVERALL EXECUTION FROM BEGINGING TO END, THE SALES, EXPLAINING. THE PERFORMANCE OF PACKERS & DRIVER. MICHEAL THE AGENT WAS GOOD, VERONICA WAS GREAT ALSO. JAREK GADEK THE MOVER WAS EXCELLENT. ONLY ONE KNOB CAME OFF.
Patricia S of Plano, TX
My questions were answered quickly. The rep gave me scenarios and everything went smoothly. The packers were good. The loading crew was very good. The driver was very nice.
Vicky C of Schwenksville, PA
How smooth everything went. The staff did exactly what I was looking for. Raymond our driver & the crew were exceptional good. We will be using them again when we find a house. Laura answered all my questions and gave me all the info I needed,
Mark A of Canyon Lake, TX
The professionalism of the team including the guy that did the pre-estimate. The overall coordination was good as they said they would be. They packed up everything. It was good.
Danielle G of Hyannis, MA
The professionalism. They did a great job. They were friendly and personable. They seemed like they cared about moving us.
Mike M of Stillwater, OK
I went on my facebook page and said how impressed I was with the company. The two men got along. The whole process was comfortable and fantastic for me. They were prompt, early and lighthearted. They made it easy for me. They separated thing for me because some things were going to my mothers. It was good.
Julie M of Holden, ME
I have been very satisfied with the service I have received in the past. They have moved us five times over the past fifteen years.
Robbie H of Vaiden, MS
The price was a little bit high. Also, the trucks need to be updated. The driver and his crew did a very good job. I was very satisfied.
Lynn M of Huntington, WV
The overall move including the price. They were perfect and everything went very smoothly. They were wonderful.
Mary T of Beaufort, SC
We had Allied move us about 5 months ago and we were very satisfied with the price and the moving and we used them again and was equally satisfied.
Joan C of Gig Harbor, WA
The coordinator and the entire process. They gave me good notice of any changes. There was no stress and it was a great experience. I would like to use them in the future.
Jimmy B of Henderson, NV
They did what they were supposed to do. Our furniture was in storage for some time & I just noticed some of the wood on our furniture is warping.
Jeff M of Rock Hill, SC
The professionalism and personality of the loading team. When they had a question they were quick to ask me, I give them a lot of credit - very good quality.
Joel F of Middleburg, FL
Everything was according to schedule. The communication was very good and I was never wondering what is going on.
Anita M of Malden, MA
Professionalism. Chester and Nate was great guys and worked well together, they were also very professional. The service was exceptional.
Michael S of Washington, DC
