Allied Van Lines Customer Reviews

The driver was very accommodating, helpful and communicated well. The coordinator was very accommodating and kept in touch throughout the move. I moved 10 years ago with United and it was terrible. I was concerned that I didn't get an estimated arrival time. After the driver kept in touch, the move was awesome. I called customer care but they did not get back with me.

The professionalism, communication during e-mail, , responsive to questions. Everyone was attentive, answered all questions. The entire crew did a fantastic job, including the loaders and unloaders. Some tile was chipped. I have talked to claims and get a document to him with the info. They were very attentive.

The driver was very polite, helpful, & personable. The driver treated me as if I was one of his brothers. The driver was very good.

I was impressed with the coordination of the services and the fact that Allied was able to work with us regarding the delivery. There are some minor scratches on my furniture. Overall, the service was good. This was to be expected.

There was courtesy and care taken to make the move easy. If the delivery team would've unpacked the boxes, it would've been even better.

The treatment that the driver and the staff gave me influenced my rating. The driver and staff treated my goods as if they were their own belongings. They were very prompt and organized. The driver was very professional and was amazing. The movers were very organized and clean.

Everybody followed up on everything and was easy to get a hold of. They were very communicative. The price was high.

Communication and also the friendliness of the crew and they were dependable. They did their job. I was very pleased. We had a few items that we wanted to go to the garage and they were good with that. There was good communication with the delivery team.

Tony the driver and the crew was very personable and did a great job. Josh was very professional, personable, and helpful.

The overall experience from the time I called for an estimate to the end of the process is what most influenced my rating. Another important part of it was the competetive pricing. Another important part was the complimentary supply of boxes, the professionalism of my goods being delivered, the care of my goods, & the employees.

The movers did their work and there was no drama and it was just like a regular work day. 3 hours late.

The overall experience was very professional and the crew took their time. I really felt like they cared.

The prompt responses. As soon as I contacted them about the move, they responded and sent some one out to my home.

When I had to switch the dates on Allied Van Lines they were very accommodating to me. They allowed me to change it and I was very happy w/ that. Tony Hamilton is the reason why I decided to go w/ Allied Van Lines. He really represented the company well.

The interaction with the people from Allied Van Lines. They were very courteous. They were very considerate.

It depends on the locality, if it was the same people I would say 10 but there's an Allied everywhere.

Extreme professionalism of the agents that came to the phone, they gave me a very accurate service. Interview a lot of companies & I am extra happy w/ Allied. They were very good & I could trust them.

It was a seamless process. Everyone was friendly. The crew who loaded my goods in Cleveland was the same guys who did the unloading here. Overall, this was a good experience for me.

It started from the agency and the quality of the sales person. He was on top of the job and cared about customer service. He had a lot of energy and showed he cared.

The driver and his crew was very efficient and caring. The crew could not bring their truck to my location. Penske truck had to be used. Some of my items were left, but I received them today.

Both the loading and unloading teams were knowledgeable, professional, and exhibited great attitudes. Clarence was world-class. He was very careful when packing our items. Oscar was the team leader and he did a good job as well.

I am using Allied again. I have move all the time. These guys were amazing from start to finish. They were just extraordinary. They made it easy. I wasn't worried about my possessions. It was perfect.

The flexibility, the driver, and the agent, Tim Bernada, the driver was fabulous, and the overall service was fabulous. The movers were fabulous.

From the beginning to end they were efficient. It was mostly the crew, they were just super, and worked really hard. They asked me where things needed to go and they would place it there.

I have moved with them 3 times, and all 3 times the service has been good. The only thing was that I was missing a box, we don't know where it is. Overall everything went good.

They were very professional, everything on time and very respectfully. From the person I first talked to to the delivery team.

The service was good, but on the date of delivery, the delivery took place earlier than I wanted, but it really did not make a difference.

The driver was unbelievable. The driver was so calm, despite the fact that I was all stressed out. The driver was wonderful.

From the beginning to the end, they were very nice. Answered all my questions. The driver and company was very nice. I was satisfied that we knew that they were doing to deliver.

I contacted the agent. He came to my house and estimated a price right away. I asked them what time and everything's good. It took 10 days. I feel like it was too long.

I used Allied twice for moving. I love them. They moved us from Cleveland to LA. Then back from LA to Cleveland The packers and the driver and his crew was great, they were polite, helpful and on time. They packed 90% of our things for us.

Everyone explained things well to me as the process was underway. The movers took extra care in re-assembling some items for me.

The team was on time, did a great job in every area, and was very helpful I had furniture from South Korea that I needed handled with care and the team did just that. The team was perfect. The move was easy and perfect.

The driver and packers were very courteous, helpful, and friendly. The auto-transport had zero follow-up.

The driver was excellent. My brother in law has used Allied several times and he recommended them to us and he was right, they didn't treat us wrong.

My order was good they had good timing and response. The turn around was great they were courteous and respectful.

I was very pleased in the move, confident in the driver, and consultant was on point answered all questions. Consultant made sure everything was fine.

The overall experience. The rep was good. The driver and crew packed good, and did a great job. My daughter said the delivery was perfect.

The whole process was good. They followed up with me and my family. We were very informed about what was going on.

The overall service, and you are the only ones that came out to look over the furniture before moving us. You were very nice and professional.

They left early on the first day. The came back on the second day to pack and load. This wasn't a part of the plan. We had a family emergency and this made it very difficult for the family in general. The packing took longer than it should have. They were suppose to pack for 1 full day but they only packed until 1pm and returned the next day to finish. My husband was forced to leave 24 hours late.

My overall experience was good. The third party crater did not come with the correct materials. They did not label things correctly.

Every single person I dealt with was super professional and treated us like royalty. The driver and his crew was excellent.

The overall professionalism, communication and the follow through. They did an excellent job on the items that they did pack. They were all very professional with us and with each other. We were satisfied.

The experience was good. Everything was positive. They did everything that they could to make this move smooth & easy. It was stress free. The move was amazing. The move was fantastic & seamless. They were very caring. Everything came off of the truck intact. I would look for this driver & crew for any future move.

They were on time responsive, they put everything in my room even fix stuff in them, I had the same team coming and going, they were all very nice and polite.

The movers were kind and professional as well as on time and pleasant. This was an overall good move.

The driver and Michelle were very kind, they had good communication in keeping me informed. Also, I had a good experience and I would tell anyone that. I thought the driver did a good job packing but some of the crew members didn't do as well.

Just the care, understanding, they're very personalable in recongizing the timeline that I had. Jay was wonderful. There were 3 gentlemen that was sent to load everything who were kind & understanding

We had been in contact with another moving company that was a scam. We originally spoke with Allied and we went back to them. Everything was good. There's nothing bad to say about Allied at all. The driver and crew arrived early for delivery. That was fantastic.

The crew was great people to work with. They were courteous and friendly. The crew just loaded boxes. They did a great job.

This is the second time I used allied. They are very professional and I never had any problems with them. I would recommend them just because of the satis. I had marble moved with no issues.

My friend told me that she used Allied and she recommended them to me. Everyone did a great job. The rate was guaranteed. The coordinator did a great job.

Everything that Allied handled was excellent. I had no argument with anything. I will recommend Allied.

I contacted them early in the week about getting my things Monday and I had my stuff that Sunday. The way the movers and my coordinator treated me. The price. Everything was efficient. The crew arrived before the scheduled time to deliver my things. I was extremely satisfied with the whole process. The communication throughout the move as a whole was good. I was extremely satisfied.

Everybody involved did a great job. They had to take the sofa and love seat through an upstairs room, but they did a great job with that the lady called me multiple times and she did a great job of communicating and emailing me.

The driver and his crew were very careful and professional. They did things without me having to ask them to.

It was the same driver and he was contentious. Offered to extra help and care about our well being and he was approachable and professional.

The overall communication, Allied was on top of making me aware of the pick up time, the care they used while packing, they were very fast yet, cautious, they were friendly, and I was very satisfied. The individual coordinating of events and scheduling was on point as well as the follow up of the delivery time and date.

I guess because the crews at both ends were very good; the driver and the driver's wife were very good as far as inventory and getting things the way we wanted them. We had fragile antiques and they made special boxes and packing for those. The company contacted us and provided boxes as well. Another crew came out to deal with our grand piano.

The move was very easy. Everything was explained to me, everyone showed up on time & I was very pleased. Everyone was very friendly, was helpful & did a good job.

They were nice polite ppl and had good quality srvc. Bella was excellent in how she handled everything as well as the rest of the crew. It was an incredibly good job all the way around. I hope if I move again I get the same crew.

I feel it's always the people who do the job that makes the difference. One location could be different from another. Everything was positive, until I asked if they assemble furniture. The answer was no. I felt the driver was in a hurry to release the workers. I felt he was curt and short with the request.

They were awesome. I move all the time. They are amazing. Rose Moving and Storage has been the most awesome moving company. Tonya and Beverly were amazing with me.

The driver/crew was professional, always on time, they did what they promised, and they took care of us.

The professionalism sales person that came to my home she was very good with her follow up when I had questions.

Mike was terrific, professional. The packing crew was professional and courteous. The movers made a stressful situation light hearted with smiling. Because of Mike you got the job.

Everybody was great! Wendy, my coordinator was very informative and professional and I must say so was everyone I worked with.

Every person I spoke with including the driver, agent, and the lady that came to my house, was so positive. The whole process was awesome. Allied was not the only company I contacted. Allied Van Lines was not the only company I contacted for my move. By far Allied was the best company. They were great.

I was extremely satisfied not only with the local company but also with the over the road driver and his crew. They were very professional.

From the allied point Cristy kept me informed. The move itself, the driver and crew was good. They all worked together, quickly and checked and double checked which boxes would be going into storage.

I just thought they were friendly and very professional, and they were very careful when they carried things in and out the house.

The communication from Rich I forgot his last name, in Tampa. The movers were very professional and quick.

The fact that SMH was able to get the move done on the day that I wanted it done. SMH has rules that were not appropriately communicated to us. Everything seems like it was a rush order. The coordination was complicated but they did everything on time.

The driver and the communication between he and I . It was also the office lady that I emailed. There was good communication all around.

The overall experience was very good. This isn't the 1st time we have used Allied. Each time we have used them it's been great. The driver was good.

Everything went as planned. The driver & crew were pleasant. I have to compliment the rep that followed through w/ me. They were all pleasant, caring,and went above my expectations.

The driver was extremely helpful. The crews on both ends were easy to work with. The rep and the coordinator was also easy to work with.

I just won't go higher than 8. I cannot compare it to anything. None of the labels showing what items were in the boxes was showing so it was difficult to know what was in the boxes. Also, the delivery crew complained a bit.

They were the best, the group that handled me from the beginning to end was excellent. They were a great group of guys.

Everything the did was right on time they had patience, when the said the would be here they were right on time. We were very please with them.

The head driver was great and he did a very good job supervising the men who was working for him. I packed some stuff and they did the rest. I brought more clothes than I did furniture. The furniture they packaged themselves.

How friendly and professional the people were. Sarah from Ted on Sandler Allied Van Lines and Justin Chare Allied Van Lines in Ashville were the ones that took care of my move.

Everything was done with extra care. The movers were really great to work with. Everything was handled very smoothly. I asked the movers to label everything accordingly and they were very patient with me and they were just wonderful during the move. Gina was excellent. She had constant communication with me.

I was satisfied, they came earlier than I expected, they were courteous, and caring of my belongings, and did the delivery very fast.

They were just terrific from top to bottom. They took care of everything and they were very personable. They worked extremely hard and they were very considerate.

Everybody was prompt and on time. The driver was excellent and deserves a raise, and everyone was very friendly. I have nothing to complain about.

The move was overall smooth, everybody worked hard, everybody was very professional and courteous and I liked everything.

Beverly contacted me for everything, and she made sure that everything was on point. The guys who picked up my stuff and the guys who delivered my stuff were friendly.

The professionalism of the overall company and experience influenced my rating. Everyone was top notch. The driver and crew arrived a day late, but it was acceptable.