Allied Van Lines Customer Reviews

It was the cheapest. We looked at three different moving companies. We asked to have a crate uncrated. It took almost a week. The service charge was $45.00. The crate was left in the garage. We are paying $550 to crate and uncrate. Plus a $45 service charge. Movers left crate in the garage.We waited almost a wk for uncrating. Movers are not in error. Its a miscommunication from the start.

Everyone was very considerate, they knew their job and they did their job. It is not fair that people who don't access Twitter or Facebook to not to get a gift card.

This was the best experience I had with them. Elaine who was my contact was professional. I received the furniture really fast and I would highly recommend your company. It was painless.

The movers were on time and they were very careful and willing to do what I asked. They did an excellent job.

The care they gave to the items & the local crew that the driver hired influenced my rating. A gentleman called twice to try to do this survey but both times I was in the middle of packing. I don't want him to get in trouble or have the fact that I was busy reflect on him. He was very polite.

The crew was nice, easy to deal with, and they look like they've packed alot of trucks in their time. The driver and his guys were really nice. I give them a five.

I am satisfied w/ the whole operation. I would definitely recommend Allied over other movers. The thing I like most is that Allied really cared about customer satisfaction.

The entire experience was good. I used Allied Van Lines in the past, and I was satis w/ them. Allied Van Lines was competitive. I wanted to use them again b/c they were so good and I was very satis.

I have used them a couple of times already. I used them on the move from Canada. That was a stress free move. They took care of things well. The move was awesome. I have used them b/f & will continue to do so in the future. The moving crew was awesome too.

They were really nice I had to go and do something and I was happy that I was able to trust this company to do what they needed to do.

Because of the care that they took w/ my items, and they took their time to make sure they packed everything nicely in the truck. I can't rate it because I still don't know if it has been completed.

The care that was taken throughout this process and the communication. The willingness to take care of our special items.

They were easy to work with, took care of our stuff. We have moved a great deal. I wanted delivery in wider time span, I wanted the delivery done on a Monday

Everything was professional, on time, and the communication was good. Allied could shorten the delivery day that would make it more convenient.

Allied agents were on time, and packed everything carefully. They asked me questions, and were very thoughtful. The crew did a very good job, and I received follow up phone calls.

The driver was extremely helpful and my coordinator answered all my questions very quickly and was very helpful. The crew was also great.

The driver & his crew was courteous, on time and they were pretty smooth. Excell the local company gave me a quote and checked that I had the driver's contact info.

The driver, and his crew was careful, and courteous. The agent was very organized. We used Allied before so we were satisfied.

They were on time packing & unloading, the driver is a great guy to work with & the rep on the phone had great communication skills.

They did what they said they would. They were on time. We used Allied 43 years ago and that was a good move.

When I was working with the local agents office, they were considerate and concerned about keeping my belongings safe.

I was very satisfied with the service and the professionalism and the overall care of the driver, crew and even the office rep Diane Burn. Everyone was careful and timely. I wanted to receive this $50 gift but I don't have twitter or facebook accounts.

The movers were great guys, and they exhibited great customer service. Also. the agent who contacted me was wonderful as well.

They were very professional, efficient, on time, good, and all the qualities you look for when hiring people.

Everything was great, like communication. I had a couple of things missing. I called the rep from Texas to notified my missing items. I am still waiting for a call back from them. I have insurance.

I had a special need. When they came to my home I had to remind them that I needed someone to pack my clock. When we arrived I had to remind them that I needed someone to unpack the clock. Other than me having to remind them that I needed someone to pack and unpack the clock everything was good.

It was overall excellent service. Customer service. We both did half and half of the packing. It was right, fast, and easy.

The people who did the loading and unloading, they were very efficient and experience. In our case that they came two days later did not effect us too much because we didn't have a specific time frame.

The only problem I had was the driver didn't arrive at the promised time. And for delivery I had asked him to be at the delivery address at a certain time and he was in a hurry.

The ease of working with people. Honesty. Our overall satisfaction. Trustworthiness. We were very pleased.

The overall care and the politeness of the driver and his crew. My contact with the person who set up the process as well. I liked the driver.

There was good communication involved with my move. The drivers were excellent, and they really worked hard during the move.

The overall professionalism, communication and the follow through. They did an excellent job on the items that they did pack. They were all very professional with us and with each other. We were satisfied.

The driver & his wife was careful w/everything that they did. They took pride in everything. The movers were great.

The overall experience. Everyone did what they said they would do. It was professionally done, with tremendous communication.

The great work they did from beginning to end. I could not tell what was in what box, all were the same. I would recommend Rebi out of Chicago.

First of all, I had contacted a lot of different movers. Allied offers the best srvc. for the price. They have a better follow-up too and they are better in keeping in touch w/ me.

The courtesy of the representative who came out and the movers, who knew what they were doing, influenced my rating. The movers were very professional, very careful, and uncomplaining.

The whole experience was great and I would recommend them again. Everyone including the secretary was friendly and went above the call of duty.

Everything was what I hoped for. The crew was on time and punctual. I have nothing to complain about.

The driver and the crew. They were kind and profesional. They had a great attitude thay were careful with the items. Thy were amazing.

Everything came out just fine. They did what they said they were going to do. Everything that was promised was delivered.

The driver's personal interaction. It was also delivered a little earlier. This was not an inconvenience at all for me.

OUR STUFF WAS DELIVERED AS WE PACKED IT. I WAS VERY IMPRESSED. THE GENTLEMAN UNDERESTIMATED THE FIT OF THE THINGS INTO THE TRUCK.

I like the entire process. They are very attentive, alerted and they were overall very good. I was satisfied.

I told I was going to move w/in 2wks. Allied was called, they were very polite, they had everything setup in a day & they were great.

The driver and the crew was fantastic. They worked fast, hard and was careful. They did a really great job.

The people were very pleasant, very professional on both ends of the job. The piano, & the paint was handled professionally.

That was based on the initial meeting in the beginning & how we were taken care of. The packing was a 4 on a scale from 1-5

The move was very smooth with no major issues. The unloading has not happened yet & I was not present for anything to do with the unloading. I was very satisfied with the coordinator.

They took good care w/my things. They del my goods. The were pleasant. This made the move more enjoyable. The movers came early.

The move was essentially effortless, on schedule and no negative surprises so far. They were very professional.

This was the first company that they kept the things in one truck. It was a success all the way through.

Well everything went very smoothly. The movers were very careful and professional but moved very quickly. It was a good experience. The driver and his crew did big and fragil things and they did great with that.

They were very conscientious. I used them to move from Utah to Florida and now from Florida to Utah. They were friendly and worked very hard. We were pleased. The loading driver and crew was conscientious. We had some heavy containers that they flipped over and put on their back. We have not unpacked yet so do not know how those turned out.

We actually were friendly with the owner of Freebie. We used them several times while we were in Chicago. The driver was there to pick up my things from Chicago to Arizona. It took it from start to finish.

The professionalism, the timeliness, the courtesy , and the patience most influenced my rating. Steve was terrific and so was his crew.

The professionalism and the fact that it was not just a job to the movers influenced me. They were there to help me and make sure my satisfaction was of the utmost. I appreciate that very, very much. The movers were extremely helpful. I think they were Neville & Paul. They were absolutely fantastic. I have moved at least 20 times. This is the best experience I have ever had.

The way driver/crew did things, asked me where everything went, that's where they put it. The driver/crew was excellent packing & unpacking, was all cordial. They were excellent all the way around. I hope I get the same crew.

The coordinator, Kelly Fox, made everything smooth, as smooth as could be for going across the country.

We did not like the other people that came out and gave us an estimate. The crew was pleasant and they did what we wanted them to do.

The professionalism of the team leaders. The loading and the delivery teams were great. They were very professional and courteous.

In my case, because I needed everything fast, it is the speed with which they put everything together.

I felt confortable with the driver and the helpers. I had trust with them right away because of their reputation. I had trust with them moving my things across the country. They were good guys.

This is the third time Allied has moved us and they are always on time and take care of my material. Everyone involved did a good job.

Everyone was very professional. I knew what was going to happen a week in advance. Ron the driver did an excellent job with my crated television. I changed my packing and crate order twice during the move, and the contact person was able to facilitate this.

The people who packed our belonging was very, courteous and the driver as well. Overall I had a great experience

Everything about the move was well handled and the driver and his crew had to make 3 stops. They were powerful, punctual, personal and professional.

The person who owned Allied, Jeff, was very good and attentive. He called to check on things. His son helped and they were a really nice family.

Careful with our old items and they were. Kept it covered. Many of the items are old so we asked if they could be extra careful and they were.

I was impressed w/ the overall move and the movers went above my expectations. The movers did everything that they promised and explained what they were doing at all times.

The promptness and communication between the driver. The driver and his crew was great and the driver also confirmed everything w/ me.

The driver and his crew were very professional and polite. They were concerned that they did all that I needed them to. They were the best movers I've had.

They did a real good job on everything. I wasn't there, but my step brother was. We were very satisfied and we would recommend them to other ppl.

It was my experience with the driver that I had. In the crazy and stressful time of the move the driver was dependable. The driver had good interpersonal skills. The driver was very professional.

Just the overall care and the driver was superb. The guy that packed was very knowledgeable and he was teaching the other guy how to do it correctly. Overall, it was a very good experience.

The overall level of service from the time we got our bid till the time everything was closed. Everything was delivered on time and there was a feeling of friendliness. It was a combination of things.

This was our 4th move with Allied & we are very pleased. We have always had very good service with Allied.

I thought the crew that came to pack and load were very professional and they did an outstanding job.

The person who came by to give me an estimate. She put down the down the things I was throwing away. So the price was a little bit more expensive. So there was miscommunication.

They were very professional and very careful. Was on time and were very nice and everything went very smooth.

The overall move influenced my rating. I can't say anything bad about the driver and crew. The driver and crew took some things up to the attic for us.

It was a smooth move. They were on time, quick & nice. We were satisfied with this move. We wanted them to delay the move by a few days. They were able to do that for us.

I wanted some one who was trusted and Allied was. The price was good and the service was outstanding.

The driver was really good. There was a little less communication as to when I would get my stuff. I didn't know until the day before.

The professionalism of the move and I don't doubt that they will handle the missing items any less professional than the move.

The agents were personable, professional, and the rep came to my house and looked at what I had and made a realistic estimate.

The delivery crew was impressive, courteous, didn't complain, careful, and they made sure everything was in the right spot.

IT WAS MOST FANTASTIC. FROM BEGINNING TO END AND I HAVE NEVER EXPERIENCED ANYTHING LIKE THAT. YES I HAD SOME THINGS THAT HAD TO MOVE AND WRAPPED UP THE GRANDFATHER CLOCK AND HE DID A GOOD JOB. IT WAS SENTIMENTAL AND HE TREATED IT AS SUCH. I DIDN'T GET TO BUY LUNCH FOR THE CREW AND DRIVER.

SMM coordinated everything well and communicated. I have moved several times and dealt with several moving companies and this was one of my better moves.