Allied Van Lines Customer Reviews

One of the things was disassembled at the site and when it came, it had to be reassembled. No one mentioned that the contractor had to be called in order to assemble.

I rated a ten b/c the delivery team was very careful with everything and with my property. They were very courteous.

Everything went smoothly. Things were delivered when they were promised. I was kept in the loop on where things were and when they could be expected.

The fact that SMH was able to get the move done on the day that I wanted it done. SMH has rules that were not appropriately communicated to us. Everything seems like it was a rush order. The coordination was complicated but they did everything on time.

The movers were professional, polite, courteous and they handle my personal belongings like it was their own.

I was very happy with everything. It went as they said it would and I got billed what I was told I would get billed.

The driver was extremely helpful and helped me set things up in my apartment and took the time to help pack my things. Overall good experience and called to make sure we had a good time for both of us

The fact the mover contacted me when they would be in the area and when they would delivery influenced my rating. They provided excellent communication.

My overall positive experience, the crew was cautious, courteous, understanding, timely, and all our items arrived safe and sound.

I most impressed with the delivery. The driver had challenges b/c we live in the country. They were courteous, quick and professional.

The courtesy, professionalism of the driver, the company as a whole from Portsmouth Va. to San Diego Ca. and back.

The miscommunication most influenced my rating. I'm not one to complain, but this has been kind of a nightmare. I told them they cannot treat customers like this. We still haven't received everything. Our car, boat, and jet ski's haven't arrived yet. There's been lots of miscommunication. It has nothing to do with loaders or unloaders. It's everything between.

The fact that I haven't unpacked my boxes , and there is a missing shelf. We are missing a shelf, and they delivered something that belonged to somebody else.

The overall care. They took awhile packing. There was some things that were unpacked and left on the road.

Very responsive and very diligent. I haven't heard anything about the 3rd party to unpack and its been 3 days. There is definitely room for improvement w/ the 3rd party contact.

The cost and care that was given to us by the company. The cost of the moving was a major factor. It was lower than the other companies we had looked at and the care that was taken for items.

It was a professional move They used a lot of packing materials that we have to dispose of for recycling. The crew arrived earlier than initially expected to load and that worked out great.

The driver and the crew was totally awesome. If you can give the gift certificate to the driver and his wife.

Everything was on time, very professional, my items was treated with care, and it was a reasonable price.

Compared to the local movers each stage, they were very professional, respectful, didn't use bad words & they cared for my home. The manager seemed like he had everything coordinated well.

The performance and the meeting of deadlines was what influenced my rating. Jamie is extremely prof. If I had to move again, I would want him personally. He was kind, nice, and polite. He is obviously an expert at what he does. He came within the window of 8:15-8:30 on Mon.

I don't appericate the other carries that i interviewed gave me a 5-7 day window & Allied gave me a 3-5 day window that work with my perference and i appericate that.

We have never moved before and we were skeptical at first. We would use Allied again and I would recommend them.

I was pleased with the entire experience. Before I could call them they called me. The communication was excellent.

I don't have any other company to compare them to but overall the move was smooth and easy. Eric was great to work with. Customer is waiting for a refund. Two of the helpers were inexperienced. Eric and Virginia did a great job.

We had a great driver. He was extremely courteous, timely, and answered our questions. We felt comfortable with him.

The reps were polite, professional and nice. The reps showed care in handling the items. I would recommend the team. My items have not been delivered yet. My items well be delivered after the 28th of March.

I liked that the packing crew packed and unpacked my items. The driver drove the truck from point A to point B. There wasn't any miscommunication and everyone got to work.

I had a very good experience with all of the people including Matt, he was professional and on time. The whole process was very good.

The overall care of our stuff, from packing to unloading they did a good job. They didn't lose or break anything. The crew that packed and the crew that loaded was great.

Everything was very professional. They did everything they said they would do. Someone else spoke with the initial representative.

They took excellent care of my things and they were great with my special request. I felt they were professional and they were concerned and dedicated to doing a good job.

The help that I received from the man who came to explain details to me. He worked hard to make sure that items were delivered to me and made sure someone would be home. The people were very polite. I have to examine all of the items that were delivered. They treated my special items carefully.

Everything went smoothly. The movers got me out in a quick time frame. I didn't get much notice. I got two and a half weeks.

Everything went perfectly. We didn't have any issues what so ever. We were kind of paranoid because we had never done anything like this before.

I used the same crew 2 times they are professional and they are reliable, overall it was a positive experience.

The level of professionalism shown by the Allied employees influenced my rating. The local agent in Chicago, Pickens and Kane, had a person who was new to the job and had a lot to learn. Parking permits were not obtained, and a smaller shuttle truck had to be used.

I was giving a competitive rate, I was charged correctly, and my things came. The move was successful.

The driver and his crew was fantastic. The driver was wonderful and he went above and beyond. He was very nice and polite. He made the move less stressful.

The cust service & the commitment to take care of the customers were good. Things were fully explained & my questions were answered.

Everything from the beginning to end, rep, movers, all of them were great. They were wonderful, the driver and the crew.

The crew did a outstanding job and I was amazed as to how quickly it went, they were very careful and nice, you would want them as your neighbors.

Just the overall experience. The driver. The care that they took, the skill and the promptness. We've moved 10 times and this was probably the best.

Our treatment, all the employees especially Scott and Pete. He called alotand followed up. There was only 1 issue and that was the helper he picked up in D.C. The driver was a wonderful person.

The care of packing. The packers did not mark the boxes clearly. Some of the boxes had been move before and he just taped them and didn't do what he was supposed to do.

The driver and the other guy was very good. They were very pleasant and helpful. They were very good.

The driver & his crew was really good & efficient. Our office desk was pretty scratched up from the move. They wrapped it in plastic wrap.

The movers catered to me. If I wanted something special, they would honor my request. The loading was on time.

I am satis with the service I received. The coordinator of the move was with the local moving crew. She went above and beyond any of my expectations. The moving company that delivered the items stayed in contact with me.

I was very satisfied with the overall move. Everything that they promised was done on time. Everyone was friendly and nice.

The overall experience was they returned calls, showed up when they had to, the prices were competitive. Everyone was pleasant to work with.

My coordinator handled things well. She informed me when my goods would be picked up & when they would be delivered.

The overall experience, from the salesperson to the coordinator and the movers, was grand. It was the best moving experience I have ever had.

I really liked the 3 day delivery window and I found Cindy was awesome with packing and Jeremy and Victoria was awesome as well. Brian was thorough and the whole process was impressive, easy, smooth.

The driver was on time and it was excellent service. The driver did, but the crew was a little bit late.

The entire process, the experience was better than I expected. The communication was excellent and everything was great with the driver and crew.

The quality of the service is what most influenced my rating. Everything was professional from start to finish. A 1 Movers in Rolla, Missouri deserves all the credit. Mike Duncan is the owner.

The friendliness and professionalism of the crew most influenced my rating . They were careful with my belongings. Pam, the person in charge of my move, communicated well with me. I appreciated that.

They were polite and they were on time but I still have not finished unpacking, I hope everything is ok.

The overall experience was very organized and our special requests were accommodated for the delivery.

Everything was on time and done as Allied said it would be. The communication was there through out the move.

My overall experience with them. The professionalism of the person who did the estimate, follow through, and with the packers and unloaders.

The did excellent service, promised when they would be in, they were constantly in contact with me, and they did good.

WEll, everything was handled very well and the crew was very organized and the move was done on time and was just fined. There was a small table /nig ing else was fine.

The care of the items packed, the understanding of our needs from everyone and the communication from everyone.

The crew was so good and really great. They did a really good job on packing. The driver communicated w/ me and kept me updated. There was some confusion on how many items would be picked up. I told 4 people there was 4 flight of stairs to go up & no one told the crew. I told Allied I needed a mirror crate & they didn't get it.

I had a bad experience w/ movers before & they have been the best out of all. There was no problems, went out of their way, & handled everything w/ care. Awesome job. John was the driver, magnificent.

I feel they have done a great and I have had a lot of moves although the move is not done I am happy with the srvc I have received so far.

The price, they were courteous, the packing, and the communication was good. Allied did a good job. I like the people that work for Allied.

I really like my coordinator. We was in touch the time. Bill came and met me for the special needs of the move. Everything was done to what we had discussed. The packers were awesome.

The packing process was professional. I didn't have to do much, the crew knew how to do it all. It was a smooth process. There was no moments of stress.

The crew was awesome, asked questions, was very talkative and was very nice. The whole move went well.

I was extermely satisfied from the beginning to end. They were nice to my home, very careful of the home, and everything.

They kept in touch with us and they handled our items with care. They covered our things, they were excellent.

The head driver was great and he did a very good job supervising the men who was working for him. I packed some stuff and they did the rest. I brought more clothes than I did furniture. The furniture they packaged themselves.

Allied did a great job & the communication was great. This was my 3rd move & far the best. The guy Bruce was super & the lady in the office name Joan was awesome.

The whole process, it was very professional and the communication was very good as well as accurate, it was a good experiance.

The driver & crew. The drive & his crew were great, wonderful, went over & above, did everything for us, I've recommended Allied to 2 people, they were supper nice, & professional.

The care that they took, whatever I asked the drivers to do they did it , they were on time and everything went quickly.

They were all very professional, they listened to our request, and everything was packed very well. They took great care of things.

I was never left out of the loop. They stayed in touch with me. Carl packed my TV for me. The driver contacted me also.

I was very happy with the salesman that came out and did the pricing and the driver was courteous and prompt. The office didn't communicate with me very well.

The team was excellent. We loved them. The driver was not notified about concerns on arrival. Everything else was good.

I feel the overall process went great and I was happy with the service I recieved for the people at this company.

I was very impressed with the company, they have moved my before, and they also have a very good reputation in Spartanburg, SC.

The experience was good. Everything was positive. They did everything that they could to make this move smooth & easy. It was stress free. The move was amazing. The move was fantastic & seamless. They were very caring. Everything came off of the truck intact. I would look for this driver & crew for any future move.

The whole move was good. The driver took good care of the items, the communication was good and the team made the process less stressful.

Allied was very good about communicating and doing things on time. I had absolutely no issue with the move.

The sales person was courteous and professional and I did have other quotes but Allied had the best price and I have used this service before.

I was very satisfied with the service and the professionalism and the overall care of the driver, crew and even the office rep Diane Burn. Everyone was careful and timely. I wanted to receive this $50 gift but I don't have twitter or facebook accounts.