Allied Van Lines Customer Reviews

The crew handled my things with a lot of care and attention. I'm very satis w/ the moving crew in Madison that handled my move.

Everything, from the initial coordination from the loading to the unloading of the truck. It was all done very well.

I felt they were very professional, punctual, cared for my belongings, and listened to my concerns. My driver was great. He did everything I requested of him and would recommend him to anyone.

The whole process from beginning to end was handled very professionally. It was very difficult because I was on the East Coast and my stuff was on the West Coast and I always knew what was going on.

The overall consistency and the quality from the first person I interacted with until the last person.

I think everybody was polite and courteous and they went overboard to make this all work for me. They were very professional and that includes the whole experience.

They tried really hard to work with me and we had bad weather. They stayed in contact with me in trying to complete the delivery.

I was happy with everything. The scheduling, the packing of my belonging, the courtesy of the crew overall. I had no issues whatsoever.

I would recommend it, I like the driver, he was a nice and courteous guy. Everyone I talked to was friendly.

They were very helpful, friendly and efficient. They were very professional. Although they arrived on time, it took them an hour to start b/c of the size of the original truck.

The del team was very professional, I still have a few boxes to unpack but so far everything is good.

Our goods arrived in good shape. They followed instructions on where to place the items. They were efficient & careful. I appreciate their services.

Everything overall. The way I was treated during the setup, when they packed, loaded, and delivered . The care and the calls from the office. They were extremely professional, nice, and good. The service was excellent from start to finish from everyone. Everyone did a marvelous job.

The move was handled very professionally and the move went very smoothly. The move was pulled off in a very short notice.

I liked the outstanding service & attentiveness by being flexible with my move. I gave very short notice & they moved me quickly.

Everything was done that I asked everyone to do and the driver and crew treated my belongings very well.

There was good cust serv I received from the rep that came to my home. She made a visit to my home during the packing and loading to make sure everything was done well.

The friendliness of everyone, and the fact that everything was delivered on time, influenced my rating. Everybody was very nice.

We had some other people move things from the apartment and it was unpleasant. So this move was wonderful. I was very happy with the move.

The driver and crew were personable. They did a good job with packing. They were nice to my mother, and involved her in the conversation, and process. They were on time & said when they will be here.

Over all they were superb in the transportation of my items. They were very professional, they notified me when they reached the other end. I requested that the love seat be taken particular care of, which they did. It reached the other end in great condition.

I was most influenced by the promptness and responsiveness to my questions. When I emailed Cameron, I received a response within 24 hours, if not sooner.

Everything the coordinator said she would do, she did. She literally held my hand throughout the entire process. Allied was the only company that showed up when I asked. I am very happy with them.

I wouldn't recommend it to family or friends theycould use a cheaper rate. For collegues, I wouldsuggest.

I was well pleased with everything. From the time I spoke with the rep, till the time they left the drive way.

The overall experience was very satisfactory. They were able to accommodate me on some changes I needed to make. The price was very favorable too.

The crew was courteous and took care of my items. They asked questions for clear communication and took their time.

I rated a ten b/c we have used them before and this was some extra things being sent to us and we recommeded Allied to the sender.

I was very satisfied with the timeliness of the move and the professional way my goods were packed. The quality was great.

The level of service the reps showed, Marco the driver, Ben, Veronica and Alex was very out going, very good job. Allied was very informative.

The overall process; when the person came to do the estimate he was very personable. The office associates & crew was all good. It was a very good experience; overall it has been wonderful.

The overall experience was very good. They arrived when they said they would. The packers were good. The driver was on time and very courteous.

The people were prompt, handled everything excellent, timely and worked worked worked. No breaks and I haven't seen that these days, that's rare.

They were great and work diligently for the whole day. The driver had to come two days to complete the moving process. The driver didn't come in a uniform but they did have on t-shirts.

Everything was professional, on time, and the communication was good. Allied could shorten the delivery day that would make it more convenient.

Everybody worked real hard. I was satisfied with them. The second day they didn't send enough crew so I called and they sent someone out. The unloading went very smooth.

Everyone I dealt with was really good people and they made the process easy and they were very respectful. The people that I dealt with were so nice and friendly that I offered to buy them all lunch for working so. Moving is a hard and stressful process and I am glad that they were so helpful.

They did everything that they promise they will do They were nice, courteous, and friendly. We are impressed with them and they did not let us down.

We moved every 3 years, and this is the only time we actually found the boxes that we needed. He cared.

They are just very nice people and they make sure they do what you want, and they put things where you want them. We have used them before and we have always been very satisfied.

Everyone involved was polite, nice and professional. Especially the driver and the man who moved the furniture were very careful.

My move was extremely difficult and the crew worked exceptionally hard and the driver was great. They were great in handling my move which consisted of two locations.

They did a good job of arriving on time. Everything packed and loaded great. Allied packed one item, it was perfect. I will also be doing a move and use Allied in that move.

I would was happy with everything but they didn't unpack certain items. I am very unhappy, my TV and the mirror to my bed room. But that was the only thing that I had an issue with.

The pricing, when we realized I was not going to have much to pack. I got a $500 refund b/c I changed the plan.

Overall it was a good experience although I'm missing a book shelf which was my mistake. I was talking to the driver from the move and I'm missing a bookcase shelf from my smaller bookcase. Mover said they'll call back

I was told that the movers would pack and unpack me. The movers did not even want to put furniture back together when it was supposed to be. The unloading portion of the move was not good. I was told that the packers were to pack and unpack me. They did not even put the furniture back together when they were supposed to. The unloading was not a good experience.

The flexibility, the driver, and the agent, Tim Bernada, the driver was fabulous, and the overall service was fabulous. The movers were fabulous.

From the beginning to end, the communication was great & they cared for my items as if they were their own. The driver finished everything on time. Everything was great & wonderful.

They were very professional in communication and the work performed. I felt the movers were overworked, it was a lot of work for 2 people, they were very good, competent and exhausted. They were attentive to when I wanted to move my belongings.

The overall crew was great. They were on time. Everything was great. As a matter of fact I will be moving in a few months and I will call the same crew.

Allied was professional, good, careful w/ the furniture. I had no probs w/ Allied. I haven't been unable to unpack the dishes as of yet, but I assume they are okay.

I think that Neil was good. Dennis and his team were excellent in every way. Neil and Dennis were both courteous, careful, and caring. I felt like they cared about me, my wife, and our needs.

They were really good. The care the pick up crew did when they loaded the truck. Allied came out and looked at it and they let me know what they can pack and what I can pack. Personal Touch to things. The delivery was delayed a week, but that was ok with me.

The care of which we were treated. We felt like we were the only customer Allied had and it was an amazing experience. The driver was great and outstanding. The crew was very professional. We would use Allied again in a heartbeat.

The sales person was very understanding, explained things and was patient. The driver and crew took care of my things and did a good job.

The driver most influenced my rating. The driver was very fantastic. I would recommend the driver and his crew to anybody, anytime. They treated my stuff like it was their stuff. I would like the full name of Pedro, the driver, emailed to me. Pedro was the leader of the team, and he watched over everybody. I want to acknowledge Pedro on my Facebook posting.

This is the second time we have moved with them. They are very professional, on time and they are just great. The Driver and the local agency both did the packing.

They packed well, they were fast, courteous and they were great in communicating with me with scheduling.

I haven't heard back regarding my two couches. I haven't heard back regarding the storage of my couches. It was fantastic. The only issue was that we couldn't move the couches in. Allied was suppose to store them but they haven't called back to give me information on the storage.

I've used them before. I'm a repeat customer. Though I was living in an apartment complex, I was charged to get a box truck. I had to pay an extra $800 or $900. I was able to get a free box truck when I loaded but not when I unloaded.

Timely and professional. They have not yet told me my delivery date. I have not had my belongings delivered.

The satisfaction of everything being done with professionalism and the courtesy that was shown. We were very pleased

Everybody was straight-forward with me. They were very honest. The driver called me last minute and I would've like for him to give me a direct indication of when he was coming.

The combination of how helpful the agents were in coordinatng the move and how professional the pickup crew was.

The workers were very dependable. They went above and beyond to make the process simple for us. They all were great, the packers, the loaders and the estimator.

The allied rep was very thorough and up-front. He pretty much explained everything. He gave us an opportunity to reduce the load.

From start to finish they were efficient, careful without belongings, courteous, informative, so we were very pleased. The 2 movers were absolutely fantastic.

The professionalism, courteous people. They did very well and explained very well. I was contacted by the driver of their arrival. I already did recommend Allied Van Lines.

Everything was great and they had to hand deliver everything b/c the bought the wrong van. The crew for the delivery was good. I told them don't bring that big van b/c the driveway wasn't big enough. They must have a box van. They got stuck and had to go back. They had to hand deliver.

They're just good people. They kept me informed and did everything they said they'd do. No hassle and they were there to help.

The overall experience from beginning to end. I knew what was going on and they were very careful. The driver was great. I was told I would have to wait a week for my furniture, and it came 2 days after I moved in. I was kept informed about when they would come.

Allied did everything they said they would do and kept a good communication with us. Also, they showed concern and packed everything well. The men were very nice and professional.

The overall experience, this is our third time and all three times have been really good. The guys who unloaded and loaded were nice, polite, and good workers.

Everything was done on time. The communication was taken care of and overall they did a fantastic job.

The overall process from the person that came to my house to tell me about the move and Rob Stone was a very helpful driver. He kept calling me to let me know what was going on.

The amount of the communication and timeliness of communication were good. Everyone seemed to care. SMM hired a packing company. We were extremely happy with the movers, but the packers didn't contact us to schedule the unpacking until a few days after the move. We'd already unpacked by then.

Allied picked up and delivery on the same day, the price was good, and they took very good care of my stuff.

We knew exactly when they were coming, when the delivery would be, and the boxes were labeled really well. They explained everything.

The whole process was good. I would have given a higher score, but it was a company move and I wasn't sure of the pricing.

They were their when I asked them and when they said they would be their. They did what they say going to do super smooth and they were polite.

Everybody did their job appropriately and I enjoyed working with everyone, especially our driver, Mike.

Everything, the context when they said they would be here and they were, they kept me up to date, they moved me in 100 degree weather, it was great, advised me when my credit card would be charged. They had to dismantle my bed and put it back together.

THE DELIVERY TEAM WAS CAREFUL, COMMUNICATION WAS GOOD AND THE PROCESS FROM START TO FINISH THE WHOLE DELIVERY TEAM WAS GOOD.

Allied Van Lines did what they said they would and Cindy at the office was nice to me and she rescheduled for me and followed up. The moving crews and drivers were excellent.

The efficiency of the driver, the carefulness of the driver, it was perfect, and the fact that he covered everything. He put a blanket on top of the door so we couldn't bang anything

The guys were incredibly quick, on the ball, and very sociable when they needed to be. They gave me some tips on the new area to that I'm relocating to. The person that visited my home was fantastic.

They were nice and on time. I was satisfied with everything. These aspects of the move most influenced my rating.

I was happy but there was a few hiccups along the way. They did not call me before they arrived in Seattle. Three boxes were not marked. They did make it to my destination. I was expected they would call me before they picked up.

I had the greatest driver who picked me up and took care of my things. He was polite. His helpers were good also. He let me know all along what was going on and where he was. His name is Brian.