We're sharing these reviews, so you can get an honest view from Allied Van Lines customers about how they feel about their moving experience.
Regarding your move, our customers are the best source of information. They tell us what works and what doesn't work, and we consider those insights when improving our service. So if you've moved before, please consider telling us what worked and didn't work for you. Your input helps us make your next move better.
We value our customers' opinions and hope you'll find their experiences useful and informative when making your moving decision.
The price was important. They made it to Houston Texas in 6 days. I like the way they wrapped my goods.
Kevin S of Deerfield, IL
The service was good, but on the date of delivery, the delivery took place earlier than I wanted, but it really did not make a difference.
Joshua W of Midland, GA
Everything was done professionally. They met the time line and commitments. They were courteous. It was great.
Scott P of Coralville, IA
The flexibility, the driver, and the agent, Tim Bernada, the driver was fabulous, and the overall service was fabulous. The movers were fabulous.
Marilyn M of Evanston, IL
It was as pleasant a move as can be. Super ppl, loaded the truck fantastically. They did extremely good, was there before I could get there.
John/Jackie M of Easley, SC
Keeping in touch and the reputation of the service based on other employees relocating most influenced my rating. There was a miscommunication as far as the number. It was no one's fault. The movers tried to call, but they were given the wrong number.
Lawrence T of Cumming, GA
The overall process and the courtesy of the driver and the crews at both ends most influenced my rating.
Angie G of Pickerington, OH
They arrived promptly. They put down rugs first to move the furniture. Sebastian and his crew was great. They went above and beyond.
Alison W of Brooklyn, NY
I liked the overall process and professionalism of everyone that was involved with my move with Allied. One of my TVs was messed up.
Jim M of Flint, TX
The driver was awesome and went the extra mile. The rep who explained the cost handled everything well.
Jeff/Emily T of El Paso, TX
They were a good crew, pleasant & clean. There was one thing about the crew on the pick up time, I found cigarette buds outside my house and I did not appreciate that. My concern was when the rep came out b/c we lived in a split level & I was told that they would cover the stairs & the floor. They only covered the floor not the stair & it was a mess to clean up.
Duane W of Redmond, OR
The driver kept me posted several times and the crew was careful and great. The sales rep was excellent also. Everything arrived on time as stated. I hope to use these movers again in June. I have moved several times and these movers were the best.
Suzanne R of Port Orange, FL
I am extremely satisfied with how they handled the move and everything went smoothly. They did wheat they promised they would do.
Carl F of Omaha, NE
Everything went smooth. My last relocation wasn't as smooth. Professional and quick, didn't scratch anything.
Allandis R of Milford, DE
I enjoyed the service moving to Jacksonville but the local agents in Florida have not picked up the left over items from my garage yet. I called the local Allied Van lines I called three times and didn't receive a call. I was told by Barbara that I would have to pay 125 dollars to get my items moved out my home. It is frustrating.
Chris C of New Britain, CT
I gave that rating because of the professionalism of the crew and driver and also because I was very happy with the customer service I received from Ciara.
Bernard G of Woodinville, WA
The driver was phenomenal. He put his heart into this. Kathy, the rep, was calling me to make sure everything was working right. They made this move very easy and satisfactory. There were few scratches on some of my stuff. It was just an accident.
Mirit E of Pittsburgh, PA
I didn't have any issues during the move. The movers showed up early and they were efficient. It was a surprisingly easy process.
Gustavo L of Garden Grove, CA
They was really nice guys. They were very courteous. They were on time. It was a pleasure working with them. They were very careful.
Elizabeth N of Alexandria, VA
The salesman explained step by step what was goingto take place everyone was very professional the dsalesman made sure everything was set up and coorfdinated everything went well.
David B of Kansas City, MO
How friendly and professional the people were. Sarah from Ted on Sandler Allied Van Lines and Justin Chare Allied Van Lines in Ashville were the ones that took care of my move.
Judith/Dave C of Traverse City, MI
I do not think anyone is perfect but I would recommend them. Held the furniture b/c the apartment wont be ready until Nov the 8th.
Denise M of Tulsa, OK
I liked the way the driver and the others did everything. There are some items that are suppose to be delivered but haven't shown up yet.
Joseph B of Macon, GA
In my case, because I needed everything fast, it is the speed with which they put everything together.
Caye H of Menlo Park, CA
The crew was very good, helpful and they knew exactly what they were doing. They provided good service and they were great.
Frannie C of Bryn Mawr, PA
Everything went smoothly and we were able to find dates that worked w/ my schedule. And everything was reasonably priced.
Claire S of Boulder, CO
It made it a lot easier for me to have someone help me pack up everything. Everyone has been so professional. The coordinator emailed me. I really appreciate that. The delivery hasn't occurred yet. It will in a week and a half.
Zachary M of Niles, MI
The driver and his crew in the pick up location and the delivery location. The driver drove very good.
Lorraine S of San Diego, CA
Allied referred to us Berger and they did a really good job for me. The driver was very caring and concerned in doing a good job. He hired a good crew which did a great job throughout the move.
Millie/Bill C of New River, AZ
Allied was very attentive to detail, proactive with communicating with, and the customer service was great.
Nicholas H of Washington, DC
The overall move/ The evaluation process all the way to the movers also the way the things were being delivered.
Gerardo V of Sammamish, WA
Overall everyone was nice, able to work, worked hard, and was good overall. Everyone was good, hardworking, nice, polite, and did an excellent job.
Jim M of Cadillac, MI
The crew was awesome and went above and beyond what was needed. There was additional work needed regarding the special request but they did not complain.
Ted Y of Lafayette, IN
The guys were awesome, we had several companies come out. Adam was extremely helpful and did everything he could. Sarah was a great communicator. Marlin and Brian was wonderful. The packers were unprofessional, the driver and helpful (Marlin, Brian and William).
Randall K of Portsmouth, VA
I feel everything went well, I had thing shipped from Singapore and New Jersey and I feel that was done very well also.
Lynette L of Secaucus, NJ
I have used other Van Lines in the past and I think it is more important to use an employee of the company b/c they are much more responsible. I was very happy the way they handled my furniture. They accomplished a lot and did a very good job.
Stacy A of Sun City, AZ
How nice everyone was and how reassuring they were. I asked a guy to come help pack my things. He was actually there earlier than I thought he would be.
Michael A of Burlingame, CA
They were extremely courteous. The movers and the driver were extremely nice and polite and they showed me a great deal of respect for me and my home.
Mike C of Abita Springs, LA
I am satis with the service I received. The coordinator of the move was with the local moving crew. She went above and beyond any of my expectations. The moving company that delivered the items stayed in contact with me.
Sheila S of Hamburg, NJ
They were very good. Regarding the storage i want them to call me or send me a email they have yet to do so.
Dian G of Los Angeles, CA
Just the care, understanding, they're very personalable in recongizing the timeline that I had. Jay was wonderful. There were 3 gentlemen that was sent to load everything who were kind & understanding
Colleen K of Boerne, TX
The quality of the crew. It could have been a 10 if it didn't take 3 days. Overall it was a good experience.
Thuy L of Delmar, NY
Most of the companies, I got estimates from could not come out quickly and take longer to deliver. Everything showed up the way I originally had it.
Matt N of Prairieville, LA
We used Allied 28 years ago from Chicago to VA. They were superb. We had a top rated driver and a brand new truck. We couldn't have had better until this time. I can't praise the driver enough. We were blessed with a driver that was superhuman. He was outstanding, beyond belief.
Bob T of Toano, VA
I had previous dealings w/Allied, they have the same standards and excellent service. We had two different crews and both crews were great. We had to store it and they did a good job.
Ben T of Bristow, VA
The driver was awesome. He inspired trust and confidence. He did a really nice job. John Carlyle. I was very pleased all the way across.
Rebecca R of San Francisco, CA
They were really good. The communication was great and everyone was careful with my stuff. They were very polite.
Maria A of Addison, IL
I feel they have done a great and I have had a lot of moves although the move is not done I am happy with the srvc I have received so far.
Terry D of Ashburn, VA
The communication was good. He was great. The driver & crew was pleasant & helpful. The coordinator was great.
Hershel B of Los Angeles, CA
We were kept in the loop from the time of the original agreement was made to the pick up and the final process. The coordinator kept us updated and did an excellent job.
Wayne P of Livonia, MI
Everybody was professional. Communication was good and my questions were answered promptly. My house was respected and the movers had on booties when it was raining.
Holly P of Baton Rouge, LA
The move was great, but I had one concern with the miscommunication of Allied and local agent's crew. It was some dispute with my loading with the local agent and Allied.
Kevin D of Fort Collins, CO
THEY MADE IT VERY EASY AND THEY TOOK CARE OF US. EVERYONE WAS VERY POLITE AND THERE WAS NO NEGATIVITY.
Samuel A of Columbus, OH
The movers were great guys, and they exhibited great customer service. Also. the agent who contacted me was wonderful as well.
Gary C of Spring, TX
We hardly had to lift a finger. They did all of the work, they worked very hard and they were very careful.
Christopher R of Orange, TX
The people that were loading were fast and efficient, and they took care of my items. They also answered my questions and were helpful. This is one of the best move I've ever had.
Azivy A of Evanston, IL
I liked the courtesy & helpfulness of the driver and packers. All of my schedules were met. The delivery was not completed yet & I am still waiting for a call to confirm the date.
Carlton C of Weatherford, TX
The overall experience. Everything went as I expected, and everything went well. I was very satisfied. I would recommend.
Rick B of Clearfield, UT
They delivered a large oil painting & it was left in a crate in my garage in the cold & rain. I called about it & they didn't know anything about it. A local agent was supposed to take care of it.
Gary S of Philadelphia, PA
The last 3 moves has been satisfactory. The 2 packers were disrespectful to me. I told them to pack some items and they stated that were not told to pack them.
Janoma P of Green Valley, AZ
The whole process went like I expected and everyone was very helpful and professional. I was comfortable knowing that my belongings were being handled very well.
Erin K of Belleville, MI
The overall service on both ends; the loaders & drivers were excellent. I just couldn't be more happy and I highly recommend Allied. The rep, Chris, was great except for the little mix up. I liked the rep, Chris, who came to our home. There was a mix up & Chris thought the whole thing was cancelled but it was a miscommunication and it wasn't. Chris did everything to fix this for me.
Ann L of Lexington, MI
The fact that SMH was able to get the move done on the day that I wanted it done. SMH has rules that were not appropriately communicated to us. Everything seems like it was a rush order. The coordination was complicated but they did everything on time.
Scott B of San Diego, CA
The care and good communication. They always called if there was a delay and also listened to me if I had any changes. It was very hot here in Florida and they never stopped working.
Cynthia J of Mequon, WI
How smooth everything went. The staff did exactly what I was looking for. Raymond our driver & the crew were exceptional good. We will be using them again when we find a house. Laura answered all my questions and gave me all the info I needed,
Mark A of Canyon Lake, TX
The driver's care and good attitude. They were always on time and the owner was also very good. The entire process was very professional absolutely top notch.
Felix D of Arlington, VA
It was everything. It was professionalism. Follow up and follow through, packing, shipping and delivery was perfect. It was magnificent.
Charles E of Plano, TX
Everybody was really nice, professional and personable. I had a partial shipment. It took close to 7 weeks to get my stuff on the truck to be delivered. They were great and professional as well as the New Mexico crew.
Betsy G of Hixson, TN
From the beginning to the end with the person in charge, Mary, the driver and the packers did an excellent job. I have nothing to complain about.
Roberto L of Rockford, IL
They answered any questions that I had. The driver had a very good communication with us. I would recommend the driver to my friends. The packer was very slow and the driver had to help her. I felt that she was not prepared b/c she was running out of boxes.
Stacy D of Bonita Springs, FL
The crew most influenced my rating. The crew was very thoughtful and careful. The crew was friendly and polite, and did a wonderful job. Everything was done around our time-frame.
Mark M of Unionville, CT
The professionalism of how they packed every item. I like how they packed the furniture. It's better than my moving experiences in the past.
Alia S of Orlando, FL
The move & crew were wonderful but I would tell someone to get their own boxes. I was very unhappy w the packing boxes; they were cheap, smashed & did not hold anything together. I was horrified with the condition of the boxes when they arrived.
Molli P of Chicago, IL
The professionalism & their flexibility was fantastic. Beginning with the drivers to the ppl in HQ b/c they followed up.
James & Mandy C of Hermosa Beach, CA
Allied did a great job. Whenever I had a question or concern, they expressed it & they packed my items correctly, carefully & marked them correctly. When I open my boxes I know exactly where they go.
Tuan L of Dayton, OH
The personal care of my items influenced my rating. Put a plus on the driver's care during the delivery.
Linda H of Des Moines, IA
The driver from Syracuse was amazing. The Berg Moving Company was excellent too. My things were sent to Origin Storage. The driver was wonderful.
Debbie A of Fort Worth, TX
The whole experience. Everything was perfect. We changed the delivery date up by a couple days and the location to a different state.
Chris P of Carmel, IN
Everything was handled extremely professional and everything was on time. My items were taken care of and there was good communication.
Carolyn P of Drexel Hill, PA
They did everything they said they were going to do, the driver was very very good. Overall my experience was great. We were very satisfied with all of it. We were especially satisfied with the driver who unloaded the goods.
Ann/Collin C of Seattle, WA
The loaders, packers, and the drivers showed up on time. The loading was done very well and the pricing was good.
Casi & Jeff H of Santa Barbara, CA
We have used Allied in the past and would continue to do so. Our past and current experience influenced my rating. My wife said she would never use anyone but Allied and was glad we contacted them.
Carol M of Tucson, AZ
When I had to switch the dates on Allied Van Lines they were very accommodating to me. They allowed me to change it and I was very happy w/ that. Tony Hamilton is the reason why I decided to go w/ Allied Van Lines. He really represented the company well.
Deborah W of Franklin, MI
The delivery team was careful in packing, professional, immediate contacting, the rep was great, and it was a good crew overall.
Joan & Gary P of Smyrna, SC
The move was done very professionally. The delivery team came on time. The whole srvc was professional from beginning to the end of the move.
Bob R of Furlong, PA
It was the fact that fox and gin were local. The price was good. The customer service rep that came out was experience and knowledgeable. She has been in the business for 18 years. They were very careful. They were the best crew that we have ever had. They where able to meet all of our needs. We were very impressed with the driver.
Pam & Roger W of Belfast, ME
It was professionally handled from top to bottom and the guys took care of their of business. They were friendly and conscientious.
Michael R of Canton, OH
The overall smooth process. Everyone I dealt with was professional & courteous. The driver was great & called to let me know where he was during the trip.
Susan G of Millbury, MA
Allied was professional but the amount of packers they sent wasn't enough. They initially sent 2 people out but they had to send more later that night to pack everything up. Packing was my only issue.
Anthony B of Overland Park, KS
Everything from the coordinator in Chicago to the mover and the truck driver, it was a quick delivery. I was very, very happy with that. My husband dealt with the representative mostly, but I know he was satisfied.
Karen P of Homewood, IL
They knew I was worried and this was our whole life. I told them I wanted to make sure I was assured and they did just that. The driver, Andy, was nice. Erica Enoch out of Michigan was very good. She was in contact with me and assured me about anything. She told me everything was going to be fine.
Karen P of Clinton, IN
The service quality was excellent, I just don't know the cost of the move since it was taken care of by corporate.
Robert T of Richmond Hill, GA
Everybody I worked with from start to finish was excellent. Mark did a great job of communicating and Makedo did a great job of driving. They were just excellent.
Roger/Ellen H of Elysian, MN
The service was good, showed up on time, all my items were in good condition, they were fast, and I trusted them, the driver I trusted he communicated well.
Rebecca A of Durham, NC
This is my second time using Allied service. I did talk to some other companies, however I did come back to Allied.
Teresa D of Edina, MN
The team handled everything with care, delivered with care, and were on time. The driver was early for delivery.
Joseph K of Avon, IN
The overall experience was good. They were very professional, they did what they said and the price was competitive.
Richard G of Palm Beach Gardens, FL
The entire process was great. The rep who gave me the estimate and the movers were great. I had a great experience.
Cami S of Chicago, IL
Everything was done very smoothly. I had good communication with Angie and the driver. The crew was clean and polite. The crew was positive and kind.
Peggy H of Manhattan, KS
The people were prompt, handled everything excellent, timely and worked worked worked. No breaks and I haven't seen that these days, that's rare.
Gilbert K of Cape Coral, FL
