Allied Van Lines Customer Reviews

They were on time packing & unloading, the driver is a great guy to work with & the rep on the phone had great communication skills.

Overall we were satisfied with this move. I was told they would arrive the next day and I was also told they will call before they came the next day as well and they did not call.

The professionalism, friendliness, & helpfulness of the crew that was sent to my house, they were absolutely a pleasure to work with, I have done several moves & this move was by far the best I've had

Overall satisfaction. We had some pre packers come in and pack some special items and I would give them a 5.

The driver was really good. The ppl who packed were really good. The agent that came out was good as well. We were extremely pleased w/ all of the ppl we associated with, especially w/ the driver. I was extremely pleased when they called to let me know that they were going to be earlier than expected.

They did a great job so far. They packed efficiently and with great care. They loaded efficiently and with great care.

We had a really good experience. The packers and the people that unloaded my goods were polite, helpful and courteous. They were the best part of the move. We were waiting for the loaders to arrive and they did not arrive until the next day. The agent apologized to me.

The Driver and his wife was the most pleasant people I have ever worked with. I had a great experience. The driver and his wife was exceptional and I really enjoyed working with them. I would recommend Allied to my friends.

This the fifth time you moved me I am satis. The driver was not advised that I had a golf cart and it was in the move. I had to tell the driver .

They were very nice. Whenever I asked for them to move or pack something they were very helpful. They were good about last minute changes. They were very careful when they packed the TV & glass table. I had some things that weren't packed but they packed them for me.

Everything was really great they were on time they packed really well. The communications throughout the whole process was good.

They were good. I am very satisfied. The service was really good and the delivery was timely. They deserve a 10.

The care and kindness that the driver showed us. I was told that the delivery would be here in 3 days but it was there in 5 days which wasn't a big issue.

The conduct and professionalism of all of the crew. The local agent's crew was great. They even unpacked some things for me. They were very helpful . He fixed a crack in the track for the drawer & put it back together. They were very flexible.

The productivity, they were very efficient, friendly & professional. The crew did a excellent job, they were very professional.

They followed through with everything and they were very professional. They did what they said they would do.

The overall experience of the handling of the move. Bill our driver and his crew was very good, careful, hardworking, efficient, and with a good sense of humor.

Everyone at Allied was efficient & professional. They were also able to meet our deadline & pick up our furniture.

It's just a small issue to be handled. The trampoline isn't assembled and the t.v. isn't mounted. One party took it down and said that there are parts missing. My husband called because of this issue but they never called back. We have not been able to assemble the trampoline or mount the t.v. which is something that they should have done and our cable won't be able to be hooked up because of the issue.

It was the quality of the service. It was excellent on both sides, the driver was excellent. Both groups were a 5. I had fantastic service on both sides.

Overall the driver was professional, as oppose to the receiving end. The driver was organized and professional. They were on time.

The driver was willing to work with us, he was very good. The coordinating person, her name was Cindy, she was really good.

The driver and the crew went above and beyond. It was hot and they had to go up steps. The whole move couldn't have been better.

They did a great job, everyone did what they were suppose to do, and the people at the office were really nice to me (Stella) The driver was wonderful and made sure everyone got things done.

They were attentive & cared about doing a good job. They were not the cheapest bid, but I gained a lot of confidence w/Allied from the estimator. They moved my 85 year old mom & I'd give them a 10+. The driver was great. He was professional. He called ahead of time to let us know when the del will take place.

I have no idea where my stuff is, I have no contact information. I would deffiantly reccomend not using the comapny again. They are more worried about the satisfation.

The driver and the crew. They were kind and profesional. They had a great attitude thay were careful with the items. Thy were amazing.

Everything about it. The driver & was were very nice, professional & expedient. I would definitely recmnd them again.

The crew and driver were professional, courteous, they took every precaution during the loading and delivery. It was the best customer service I ever had.

Everyone went above and beyond. Everyone was personable when taking care of my belongings. John was awesome

Everything was perfect, the movers were on time and everything was handled well. Danny the driver was excellent throughout the move.

I was very satisfied with the move. Everybody was professional, nice, did a good job and easy to deal with.

I was completely satisfied with the whole move. I can't say enough about the driver & the communication & respect shown by the crews.

It was easy, it was not a hassle & they were nice. They were very polite & a very good experience. I use the coordinator before on another move, she is excellent I love her.

The overall care and the courtesy. The lady that I dealt with kept me informed during the entire process.

The ability of Allied Van lines to work with me on a complicated move. Everyone was very professional and nice. Some of my furniture was moved into storage and everything I received was in good condition. My special request was that the crew unload the boxes and help me put the items in the proper place.

We used Allied before and it was the only company I called. We were satisfied w/the how we recv everything in 1 piece.

The coordinator was professional, provided good communication, and helped me fill out the forms. The coordinator also kept me updated on what was going on. The driver and local agents were great.

They were really good. The care the pick up crew did when they loaded the truck. Allied came out and looked at it and they let me know what they can pack and what I can pack. Personal Touch to things. The delivery was delayed a week, but that was ok with me.

Everyone I dealt with was professional and I am happy with everything. I would liked one more phone call .

The professionalism of the driver & care he had. He listened to what I said & he made sure the people moving were knwldg of my concerns as well.

The driver was a good person & was in charge of the crew. He was quick with the move & was a good facilitator with the crew. He was also a good communicator & kept me inform on everything.

The way they got stuff done for us & how they went above & beyond. Especially when it came to my flat tire the towing company did not want to fix. They had an issue w/ the truck but Allied fixed it. They went above & beyond on that part. I am missing a vacuum & a cushion. I haven't had that resolved as of yet.

The overall process, pricing was good and I was very impressed w/ the move. The driver did all the loading by himself.

Everyone was extremely courteous and on time. They packed up everything very efficiently. When it arrived they unpacked things and they did a good job at putting things back together.

The del team was very professional, I still have a few boxes to unpack but so far everything is good.

Everybody was very professional, there were no mistakes and the did everything they said they would do in a timely manner. I feel this was the best move I have had and I move at least once every five months.

I thought they were very nice and helpful. They did what they can to make it easy. The bad weather did not stop them.

The service was good. My things were taken care of well. The agents followed up. The move was great. I was satis. The driver was good. The follow up from them was good too.

We were really happy with the way things worked out. The driver, Butch Feigel, was really awesome. I have nothing but respect for him, he did really well.

I liked the effectiveness and care. The agent over the phone was great. The crew was professional, courteous, friendly, and efficient.

1hey were nice and had good attitudes no one complained and good job. They were very professional and accommodating

The driver was very accommodating,I recv good customer satisfaction.The driver was very helpful and pleasant.

The allied rep was very thorough and up-front. He pretty much explained everything. He gave us an opportunity to reduce the load.

Just he courtesy of person to person, how the things were handled, how the drivers didn't just come and load, they visited, and they did a good job. It was a cold and they acted like it was warm. The loading to Abilene was fine. The driver was great, knew exactly what to do and how to do it, and did a good job

The professionalism and the kindness they showed; they were very thorough, if we had any questions they were good at answering them.

Overall professionalism. They always answered my questions no matter what it was. They are always available.

We already have recommend Allied. The sales person walked me through everything. She was personable & knowledgeable. She sealed the deal over the other vendors. Everything went well. Everyone was fantastic. They were friendly, cooperative, helpful, knowledgeable & worked well as a team. Everything from start to finish was fantastic.

They took good care of my things. The move was timely. I had some things that needed special care. They were good at doing that.

They did a wonderful job. I made a special request to have my sculptures and paintings crated and they were awesome.

They didn't do anything wrong. They didn't brake anything and I was extremely satis. I have also sent them a note to tell them how perfect they were b/c they were nervous on online rating. I had a glass table top delivered.

I trust Allied. When the driver arrived they had to purchase the dollies. They purchased cheap dollies and had to use ours. The crew didn't know how to load odd furniture but it worked out.

The overall process, I had everything ready on time, the driver was very professional and the timing was good.

Overall, I was fairly satisfied. Allied was really responsive throughout the move and they got the job done.

The driver, crew and people who called us were excellent. Everything went exactly how it should. It was very professional. Overall, just very good.

Allied was wonderful. The overall move was effortless. The coordinator called to make sure everything was fine. The driver and crew were super. Jeff and Debbie did a good job.

I was satis overall. The staff was courteous, helpful & accommodating. I would recommend that crew. I would use them again.

The move went very smoothly. They were on time. The move was pretty painless. THE driver was very informative. The crew arrived early and was very efficient.

Everything overall. How the pick-up was organized & the del. The price was a little bit high, but that's it. They did everything, inst & loaded.

Angel, the foreman, was excellent. On the front end, Britt, my initial agent, clearly and thoroughly explained the whole process to me. He was very helpful throughout the whole moving process.

The driver called days ahead to confirm. He asked if the truck would fit, and he was funny. He brought one guy, they were troopers. It was a great experience. I would recommend. The driver was awesome. Pick-up and delivery dates was all that was promised. I found the person in San Francisco that gave a quote was grumpy, I was thrilled when Tiffany got the work.

Everything was good except the pick up being late. The driver and crew was several hours late on loading day.

Just the care, understanding, they're very personalable in recongizing the timeline that I had. Jay was wonderful. There were 3 gentlemen that was sent to load everything who were kind & understanding

What influenced my score was the communication between the coordinator and the person who gave me the quote. The moving crew was professional.

Allied packing and delivery was perfect. The people were extremely nice and did what they said they were going to do. The driver was very nice. I was accommodated for the dates.

The professionalism of Allied. The people who unloaded the things from the truck to our home did a good job.

They called everyday to let me know what was going on and I was happy with the professional service I received.

The communication was clear during the move. They came as promised. They did a very good job w/the packing. The communication from the driver was very good.

The move was done very professionally. The delivery team came on time. The whole srvc was professional from beginning to the end of the move.

The care taken by the crew with materials and the timeliness of the delivery influenced my rating. They were friendly and went above and beyond and trying to find ways to move things to floor 2.

The moving process and there was a follow up from everyone including the driver. He called to let me know when he would arrive.

Allied picked up and delivery on the same day, the price was good, and they took very good care of my stuff.

They were extremely polite and professional, they moved everything sooner than I expected and packed everything well.

They did a good job. I used Allied three or four times before. I have not unpacked everything yet to look at my stuff.

The overall service. The gentlemen were prompt. Everybody was very professional, good, and very helpful in answering any questions I had. The overall service was very good.

They knew I was worried and this was our whole life. I told them I wanted to make sure I was assured and they did just that. The driver, Andy, was nice. Erica Enoch out of Michigan was very good. She was in contact with me and assured me about anything. She told me everything was going to be fine.

They were very professional. The communication line was always open. They were there when the packing took place. They explained everything and they answered all of my questions. Overall, it was good.

I think Allied listened. It's not easy to move. They were helpful getting me in a good place & making sure my children were in a good place. Neal from Houston was wonderful. He was the contact working w/ me & he was terrific. Everyone was respectful & polite. I would recommend Allied.

Everyone that I met from Allied was excellent. I have moved b/f across the US but this was an excellent move.

The courtesy and professionalism of the drivers, as well as the loading of my household goods, most influenced my rating.