Allied Van Lines Customer Reviews

The courtesy of the representative who came out and the movers, who knew what they were doing, influenced my rating. The movers were very professional, very careful, and uncomplaining.

The level of professionalism I received. The driver kept me informed and he was professional. I used different travel agencies and this is the best one.

They were very professional, they were on-time, and they were very careful and cautious with our stuff. They were very friendly.

The driver was willing to work with me. I had a few items that were put into storage instead of being delivered to me now I have to wait 2 months to get those items.

When the movers arrived, there was a lot of difficulty in getting some of my items to fit where we wanted them to. The movers went above and beyond to do what we wanted, and to make us happy.

Everybody was real professional and polite. It was within 24 hours. They were careful with everything.

My items went to the warehouse & the price was rasied higher b/c of that. I wasn't informed about this and I am disappointed about that. Also, I wasn't informed about when it was going to be delivered

Everything went smoothly and we were able to find dates that worked w/ my schedule. And everything was reasonably priced.

Everything went very smooth, did what they were supposed to do, easy move. We were satisfied with everybody, on time, polite and handled the goods.

Everything was crystal clear and the communication was good. I would tell someone to use Allied for a move.

Allied was very easy going, contacted us every step of the way & did not leave any loose ends so I dnot have to guess about anything.

The driver's care and good attitude. They were always on time and the owner was also very good. The entire process was very professional absolutely top notch.

I've had Allied Van Lines three times in three years. They are super, and have helped us in many ways. They were efficient and polite. They took very good care of our furniture. Sam was outstanding.

Moving is a stressful event but the crew was very careful w/ my furniture. They wrapped it w/ quilts and was careful w/ my mirrors. They were just careful. The crew was very friendly, kind, and very funny. They were very strong. I couldn't ask for better service and was very happy about everything. They didn't steal anything and they were careful.

Overall, professional, friendly, got the job done, not rude, efficient, very polite, they to do their job very capable. Driver/crew/packers/everybody did a great job.

They took care of my items during the packing process. They loaded the items quickly. They loaded on a Friday. I received the items on Monday.

They did an overall good job, everyone was efficient. We had a situation with the top of the truck, it flew off. They did a good job of communicating with everyone.

Everything. My whole experience w/ them and they were excellent. The comparison between Allied and another company is very different. They were on time and very polite.

The courtesy, professionalism of the driver, the company as a whole from Portsmouth Va. to San Diego Ca. and back.

We had Allied move us about 5 months ago and we were very satisfied with the price and the moving and we used them again and was equally satisfied.

I have used them before. They were careful with my things and they kept me notified. I was satis. I can't find the legs to put shelves up.

The overall experience was not miserable. My biggest complaint was with the person who should have let us know when they would arrive to pick up and del. I am missing some pieces but the driver stated that he has not seen any other items.

The professionalism. They did a great job. They were friendly and personable. They seemed like they cared about moving us.

The overall service I got. I was real pleased with how everything went. I am very pleased. I was contacted by the agent and I think the driver called me before the del to tell me he was on his way. The move went just as I expected. I was satisfied.

Overall the process was very good, and the coordinator was really fantastic her name was Judy. The workers did a great job as well.

The overall move everything went smoothly. Everyone we dealt with was professional and courteous. They made the move a "non event".

Everything went off like clockwork & our possessions were in perfect condition; I couldn't have asked for anything different.

Everything was really great. I moved 3 years ago w/ another company and it wasn't a pleasant experience. I was happy w/ Allied. I was very satisfied w/ everything.

The overall process; when the person came to do the estimate he was very personable. The office associates & crew was all good. It was a very good experience; overall it has been wonderful.

They did an excellent job all the way around. We thought that we were going to make this move a year ago. We knew that we were going to use Brian. He called just to check in every month. Great,Superb

Everything was handled well. The communication was good and the care shown for my belongings was good. Every aspect of the move went very smoothly.

Everyone was very professional and organized. I didn't have to worry because everyone did what they were supposed to do.

I don't know about what they are going to do with my clock. If that gets fixed then they will get a ten. They moved me from Massachusetts to Florida and they moved me back now.

Both ends, the ppl were good, did what they saidthey would, got here a little sooner. The Illinois guys, kudos to them.

The move was well coordinated. The care and treatment shown to my belongings were excellent. Also every thing was on time. I just feel like the driver and his crew could have done a better job with labeling my possesions.

I requested same people for my 2nd move that I have planned. The coordination was open. I come from the east coast. There were no coordinators on the west coast. The time difference was an issue. They were very professional. I was very satis w/the del. I suggested a del day for Tues. It went into temporary storage, but I had an option to wait. They waited & del on Friday. I appreciated that.

They were courteous and funny when needed. They look liked they enjoyed their job. They did a great job and they were nice guys. Both crews were real nice. They came right when they should.

The agent I first met with, I felt he was very trustworthy and straight talking. I felt he was not insulting speaking to a woman. I felt the price was good and reasonable. The crew was wonderful. We had 1 wooden chair that was dented but that was the only thing. We have to replace the entire chair. The driver was fabulous, I would use him again in the future. The crew was great and dilligent.

The availability of the service, we needed pick up of the furniture the next day and they were able to do that.

I think it was overall excellent service. They were travelling in really bad road conditions. The driver was extremely considerate and called me to keep me updated. They loaded when snowing, so they took care that my carpet didn't get wet.

The overall experience. They were on time, courteous and the price was right. The customer service was good and they were willing to answer any questions I had.

Everybody was amazing. The coordinator was always there and the packers unloaded everything. It could not have gone better.

Overall I cannot find any fault with anything that Allied did. The driver was extremely polite and my son in law took the packages when he got there. He told me the guy could not have been any better, and that he did an excellent job.

They were easy to talk to. They answered all of my questions. They followed up on everything that they had promised. Everything about this move was excellent. I had 2 motorcycles that were part of this move.

It was overall excellent service. Customer service. We both did half and half of the packing. It was right, fast, and easy.

Every time we have used them, they have been prompt and professional. The gentlemen were nice. Everything was excellent. We moved the majority of everything.

The crew was on time and they said they were going to be there when they said they would. They were efficient. It took them about two hours to unload the truck. They were cooperative.

I was happy w/ the overall experience. The crew did a good job and the agent I spoke with did a good job.

I was very happy with the overall move. The movers were fantastic in every way. I was very satisfied.

This was a great move from start to finish. The packers were hard working & did a great job. The movers were polite & well organized. The movers were careful with brining our goods in our new home. We had the same guys for the delivery of our goods. They were very accommodating & even hooked up our big screen TV They were smiling the entire time. It was a great experience.

The care they took w our items, their personality were professional. Also they showed up an hour early.

Allied was very helpful and kept in touch with me on when the del team would load and unload. I was kept in the loop in between on how the drivers were coming along.

I liked the overall move process. The loading and unloading was done well. I would hire Allied againif I need in the future. The team was very professional.

Allied was very professional, called me, and came when they said they were going to come. I was kept informed as to what was going on with my move, and the whole process went very smoothly.

Teamwork from the initial agent to the packing process to the unloading and delivery process. They only packed specialty items such as chandeliers and special lamps. Everything explained up front there was no surprises. They did what they said they would and they were on time.

Everyone did a pretty good job. The only I want to complain about is I paid $100 dollars to have my flat screen TV packed carefully. They just wrapped my TV with a blanket.

The packers, crew & driver was very professional. The driver managed his team very well, especially being so young and managing people younger than him. The driver & crew from O'Brian was excellent. A packer had some pornographic music he wanted to play & the driver shut the music off immediately & apologized. O'Brian is in Chester County, PA.

The reps were fast and packed everything quickly and well. It was efficient and they were all courteous. The reps took the piano from New York and it was transported well, just a couple dents.

Everything went exactly as expected. The loading crew at the beginning & end was very careful & responsible. I enjoyed working with Allied.

The quality, frequency and accuracy of communication. The professionalism of the crews and they were cust srvc oriented. They exceeded our expectations.

I would recommend this driver but not necessarily every Allied driver. I had them deliver some things to a storage unit.

They had very good communication. I enjoyed the packers. They were very friendly and did a good job. The overall process was good.

The overall move. They were extremely polite & helpful. Got the load unloaded quick & genuinely wonderful people.

I had alternative quotes that were cheaper, but I had to do this from a distance and I had to rely largely on the initial phone contact I had. I was very impressed with the staff. The delivery dates changed: it happened a little faster than envisioned. We were notified properly of the change in time/date.

Another person may have different circumstances than I did. The sales person was prepared. The others were stressed out and unprepared. I never got a printed estimate from the competition.

They were able to deliver our goods three days before we thought they were going to. They went above and beyond and they worked with me.

The customer service and communication went extremely smoothly. Also, the driver was very personable.

Overall it was satisfactory, they were very considerate and helpful and bent over backwards. They were good.

Everything was good. The driver's tool kit was lock up in another truck. The driver could not put together some beds.

Everyone did a great job. The driver and the two men who came with him did a superb job. They were very nice and polite. We really liked them.

The overall move was accommodating, the workers were nice and professional, and I was so impressed. I couldn't be more happy with the move overall.

The fact that everything was on time, and they worked to get everything before I had to leave in the middle of the time frame.

The ppl who packed my good left things behind. After everything was loaded, it turns out the crew forgot to pack things from my attic. They were supposed to separate boxes, so I'm missing some goods.

We knew exactly when they were coming, when the delivery would be, and the boxes were labeled really well. They explained everything.

I liked the attentiveness of the team and the hustle and skill of the way they took care of everything. They were professional and thorough, they took care of all my stuff including my old piano.

The care and communication. The movers took extra care with my furniture. The packing crew took their time wrapping things and they took good care of our items.

Everybody was very polite and very professional. Always on time. They contacted me as soon as my shipment got to my storage place. The arrangement of the del was also very easy.

I thought they were very nice and helpful. They did what they can to make it easy. The bad weather did not stop them.

This is the second time I used allied. They are very professional and I never had any problems with them. I would recommend them just because of the satis. I had marble moved with no issues.

The fact the mover contacted me when they would be in the area and when they would delivery influenced my rating. They provided excellent communication.

The professionalism and personality of the loading team. When they had a question they were quick to ask me, I give them a lot of credit - very good quality.

The experience was good. Everything was positive. They did everything that they could to make this move smooth & easy. It was stress free. The move was amazing. The move was fantastic & seamless. They were very caring. Everything came off of the truck intact. I would look for this driver & crew for any future move.

The people involved. The packer and the person that did the unloading and putting my stuff into storage was 10 all the way.

How helpful the entire crew were from the people Andrea, Roger and Maureen at the local location. They went above and beyond and made us aware of any changes. The driver gave us his phone number. The driver chose to help us with plants that needed to be moved. Then on the first day the driver knew that one truck wasn't going to be enough and he told us that there would be another truck.

The price discount for me being a disabled veteran was very good. I was not told that the insurance I bought did not cover items I packed. The driver forgot a box of parts that were needed to assemble my items. I tried to cover my items with insurance but I was not advised it did not cover items that I packed.

Everybody was nice, polite & friendly; I am so happy I went with Allied. I had a man from United who was very rude & I would not recommend them; this is why I called Allied. I had called in with a question & Allied confirmed my delivery time for me.

The crew was extremely professional and pleasant in every aspect of the move. They took care of my special request very efficiently and professionally.

Allied did a great job packing, the delivery was on time and the driver and his crew was professional and nice.

I had a very professional driver. The driver and his wife were very good. I had a good consultant, who I had good communication with and they kept me informed.

The drivers were concerned, patient and very nice, they made everything perfect, Joshua, Billy and Dennis was phenomenal they stayed to make sure everything was done even though it was late.