Allied Van Lines Customer Reviews

The personal care and attention both to our goods and schedules and them letting us know if there were any changes.

The quality of the crew. It could have been a 10 if it didn't take 3 days. Overall it was a good experience.

They were on time and they kept in contact with me. Everything went smoothly. It was better than I thought.

Everyone kept in contact with me during the process. Everything they said they'd do, they did. I'd recommend them to anybody.

The driver and crew did everything they said they were going to do. They took care of everything and they were very polite.

They were really good movers. They took care of my possessions. I checked off each box on my list but I can't find my pots. I have opened all my boxes. We called the driver and he did not have them on his truck.

The stuff got there really fast. I was given a 2 week time frame and it got there quicker than that. The local agents crew packed the big stuff and they did wonderful.

They were good. I am very satisfied. The service was really good and the delivery was timely. They deserve a 10.

My overall experience. Moving can be tough, but I felt like I didn't need to worry during this move. They loaded a day early even though I wasn't there for loading, from what I heard from my parents they did a great job.

The team showed good professionlism and did a great job. Allied did a fantastic job working as a team.

Overall, I am impressed with the fact that I hardly had to do anything. Also, everything arrive unharmed.

Everything was fine, the driver I had was the best, he was ahead of schedule, very good & I am more than satis. .

I have moved in my life time probably 15 times and used all types of movers, but I have never had the treatment that I recv from these individuals. I will only use Allied moving forward.

They were very polite, nice and did the job on time. It was a nice experience considering I did not want to move in the first place.

I waited for the them to pick up the stuff. The arrival time was from 2-4pm but they showed up at 3-3:30 pm

They were professional, on time, polite, friendly, and did a good job. They were very courteous and kept in touch with us.

Just the professionalism. They picked up and delivered on time. The communication. The driver was the best. Went out of his way to communicate.

Everything. From the first person to come to our house, to the driver and his crew. The friendliness. It was the best move I ever had.

Overall the move was good. The driver had local people to unload. The driver was perfect, but his boss was in a rush and did what he wanted to do.

The communication gap between the sales rep and the person who handled my move. It seems like once I signed the contract, the service level decreased.

Overall satisfaction. I didn't ask for any special services but they took our beds apart and put them back together. That was great.

The care they took of my items, co-operative will and spirit. They started out at a warehouse, they had to move some things to reach the items that they needed and the communication. My things did not come to me, they were sent to my son in Colorado. The local agents crew did an excellent job, was pleasant, easy to deal with, had a good attitude and handled everything carefully.

The individual that did the actual work influenced my rating. The guy who drove it and helped pack it made all of the difference, his name was Jason.

The overall move, the agent I first spoke with, the agent from Rose Movers; movers and packers were awesome and I was pleased with the drivers, they were extremely nice people.

The overall move. From the sales person that we talked to up until the delivery of the items. Everybody involved did a great job.

The overall process, I had everything ready on time, the driver was very professional and the timing was good.

The driver who came was very pleasant, and the person who coordinated the move, Tom, responded and coordinated very quickly. Everything was done in a week and a half. It was very quick turn-around.

The miscommunication of delivery time. It was vacation time and we didn't get it delivered when promised. The driver and the crew was great though. They were a good crew. The only problem was miscommunication.

I thought they were very good from start to finish. Although, I did knock off some weight on the move but they couldn't re-adjust the price for me. I was disappointed with that.

I like the care, accommodations & service being very good. I did my move from Florida for a New Jersey & everybody was very accommodating. The driver was fabulous & the rep, Andy in Porte St. Lucie, was amazing with me.

Every time I called with questions I got immediate answers and when they couldn't answer they called right back. The drivers were really cooperative.

Great customer service. I was in the loop of everything. Everything worked out really well. Good timing. I arrived 30min before they did.

I was very extremely satisfied with the driver and crew who were professional, courteous and kept me informed. I was not as satisfied with the Allied reps being proactive with communciation. The driver and crew were excellent and deserve recognition.

Allied did an excellent job on everything, especially the crew. The crew couldn't set up 2 pieces of furn because it was too big to get into the house but that was not their fault. Price was good.

The drop off & loading crews were very personable. They took care of everything. They behaved as if they were my friends & not strangers to me. The whole process went smoothly. I was kept informed if there were any changes. I was satisfied w/the move.

The fact that the driver went above and beyond. I packed things in my car and he helped me move the stuff out of my car. I did not ask him for help. He saw me moving things and decided to help me.

The driver and his crew, Rick, Filo were very good. The best they ever saw the customer said ,I would recommend this crew, and recommend they should train.

The overall presentation of the move b/c ppl handled things in a professional way. I was very happy w/ both the loading and del of the move. I called the local office b/c I was pleased w/ the loading crew and I wanted to have the same moving for both the loading and del. I didn't like that the del tm was different but both teams were good.

The price was three times as much as what I paid to another company. The price was three times what I paid to another company for more items.

The follow up & all the 4 crews I dealt w/. The packing & loading. The calls from the office & all the ppl from Allied that contacted me were professional & polite. There was a lot of calls & follow ups from Allied & that was much appreciated.

The move was good. I called the movers in Tucson & they took care of everything. There might be something missing. I am not sure. The movers took my sister's things & brought them to my place.

They did what they said they were going to do, truthfully and efficient. Everything happened the way it was suppose to.

I told the guy who came to the house initially that the major reason we were using them was because of their professionalism and I was right. He was an hour late but it did not bother my wife and I . They did the best they could but we had to put the goods in storage.

We used Allied 28 years ago from Chicago to VA. They were superb. We had a top rated driver and a brand new truck. We couldn't have had better until this time. I can't praise the driver enough. We were blessed with a driver that was superhuman. He was outstanding, beyond belief.

Everyone from Allied was wonderful and also very nice. The driver was the best and kept calling me to let me know what was going on. They were all very caring and helpful. I have been extremely satisfied with Allied Van Lines. I will never use anyone but them.

The communication was timely and consistent. The quality of the service was very good. These things most influenced my rating.

They kept me posted on when my goods would be picked up & delivered. They were very careful in handling my goods. I'm very satisfied.

The person I worked with named Donna was not good. She wanted to continue to refer to the other person I was working with. I left her messages regarding the delivery of my items and she didn't care.

The care and good communication. They always called if there was a delay and also listened to me if I had any changes. It was very hot here in Florida and they never stopped working.

I was totally satisfied with the moving, packing and wrapping and the communication. Everything has been accounted for.

They quoted me a 5 hour window to do the loading. It took forever for them to finish. It took them from 8 AM until 2:30 PM to finish. I didn't even have that much stuff.

Overall customer service. The driver and the person came out took their time and did what they said they would do.

The availability of the service, we needed pick up of the furniture the next day and they were able to do that.

The service we got most influenced my rating. The movers were quick and on time. In fact, they arrived a day early. We were very satisfied with the overall move.

The overall experience of the handling of the move. Bill our driver and his crew was very good, careful, hardworking, efficient, and with a good sense of humor.

Everyone did a great job. The driver and the two men who came with him did a superb job. They were very nice and polite. We really liked them.

I say ten if they get the driver Jose. He took his time and checked every box with me. He was very good guiding the other person with him. He was very patient. It was nice having someone ask you where do you want this? Jose is patient and tolerant.

From what we can see, everything seemed fine. We haven't unpacked completely yet. We have a few things in storage.

Service was excellent, the price was fair and every promise made was kept. We had no concerns. I can't imagine how anything could have been done better.

Everything about the move so far has been absolutely perfect. It has been a pleasure working with the people that helped with the move.

The overall move, it went very smoothly. The packers packed breakables. The day we scheduled got flooded so the delivery was pushed back one day The driver called and told him to wait.

I like the way that they handled things. When I called them, two ppl would call back to make sure things were okay. The driver explained the process and what to expect. The cust service was very good. They did a great job w/ the packing. The drivers were really good. They stored my furniture for five months, & I was very satis w/ that.

Most of the companies, I got estimates from could not come out quickly and take longer to deliver. Everything showed up the way I originally had it.

The service was good. The communication was good. The movers were very respectful of me and my goods. The contact person in Florida was extremely helpful.

I have moved probably 25 times in 39 yrs. This was the best move I have ever had. I was happy with everything.

Everything they promised they did. They accommodated us with any special needs that I had. They let us get boxes early so that we can start packing. It was a wonderful experience. I just recommended Allied today. They made it as pleasant as possible.

The driver, crew, and the coordinator was careful, prompt, and kept me informed. The driver and his crew was fantastic.

I've used them before. They were careful w/ my goods & they stood behind their services with the prior move. I got the same treatment with this last move.

The movers & quote guy was very knwldg, helpful & they answered my questions. The movers were able to assist me in other ways too.

The driver and Michelle were very kind, they had good communication in keeping me informed. Also, I had a good experience and I would tell anyone that. I thought the driver did a good job packing but some of the crew members didn't do as well.

They were extremely polite and professional, they moved everything sooner than I expected and packed everything well.

The overall level of service from the time we got our bid till the time everything was closed. Everything was delivered on time and there was a feeling of friendliness. It was a combination of things.

I thought everything was very professional. All of the ppl were nice, polite and had a good sense of humor, which is great when moving b/c it can be very stressful. I have already recommended Allied Van Lines.

A friend of mine moved with Allied and recommended them so I went with them. The driver called me 24 hours before he arrived to load.

The overall experience was not miserable. My biggest complaint was with the person who should have let us know when they would arrive to pick up and del. I am missing some pieces but the driver stated that he has not seen any other items.

Everything. The person who called to explain everything and keep me updated. The driver and his assistant was great with everything.

They were very professional, they were on-time, and they were very careful and cautious with our stuff. They were very friendly.

The professional manner that allied displayed was amazing, I have a had a few local moves before and this was my first national move, and I have to say that is was great. The agent who estimated my rate was amazing, and my driver Steve McKenzie was amazing ,he arrived 36hours early to deliver my household goods, he was very proactive and his crew worked well together.

Allied did everything they said they would do, they took care of my property and they were also very courteous.

I think that the whole complete moving, loading & delivery of the items were a 10. This has been the most satisfying and pleasant move that I have ever had.

The whole process was good. They followed up with me and my family. We were very informed about what was going on.

The way they handled the move from the beginning to the end. Everybody was professional, efficient, polite, and did a good job.

They were courteous & polite. They also respected my belongings. The people who did the unpacking were pleasant, friendly & courteous. I asked them to put books on the shelves. But they didn't put them there w/the binders showing.

Everybody did their job appropriately and I enjoyed working with everyone, especially our driver, Mike.

Over all the company was professional but b/c of Jeremy, we did not feel stressed out b/c he helped a lot. The driver Jeremy we would use him again, we will use the company again b/c of him & we would recommend friends & family b/c of Jeremy's hard work.

They were very professional, they were there when they said they would, and they were very careful. I had a bad experience w/ another company a yr ago and it was like night and day.

Everything from start to finish. There was prompt timing, good delivery, and an overall good experience.

Over all they were superb in the transportation of my items. They were very professional, they notified me when they reached the other end. I requested that the love seat be taken particular care of, which they did. It reached the other end in great condition.

I made an insurance claim . I was not satisfied w/ it. They were good. They did the furniture alright.

Customer service was great, also the communication. We never had to call. They waited and was always early. The crew was very good, they were fast and they never once took a break. There should be a monetary award provided to them.