Allied Van Lines Customer Reviews

It was easy to get accomplished, the transition was fine, they communicated well, it was smooth & the driver did an excellent job. The driver had to wait on me for a little while & he didn't mind.

I made an insurance claim . I was not satisfied w/ it. They were good. They did the furniture alright.

The overall courtesy and professionalism of the driver and the person who loaded and unloaded the truck, influenced my rating.

Allied did everything they said they would do and kept a good communication with us. Also, they showed concern and packed everything well. The men were very nice and professional.

My neighbor & friend used to work Allied and they recommended them. Bob Herzog recommended me to them, he started working with Allied when he was 14.

When we were quoted, I felt uncomfortable because I thought I had more but the driver said it was less then it turned out to be more & the driver said it should have been less. They were fun to be around, I felt comfortable the entire time. The coordinator was great he came back to make sure everything was right. Derrick and Joe were just great to work with.

The care and good communication. They always called if there was a delay and also listened to me if I had any changes. It was very hot here in Florida and they never stopped working.

Everyone did everything they promised to do. I had no issues with anything. They were on time and overall it was good.

Mike was terrific, professional. The packing crew was professional and courteous. The movers made a stressful situation light hearted with smiling. Because of Mike you got the job.

The price. I think if I did this again I think I can find lower price. There was a weight ticket I'm not sure where it is. In order for me to get reimbursed I would have to have the weight ticket. They never mentioned anything.

They were efficient, knew what they were doing, on time, courteous & it was the best move I've had in years.

I think they were a little more expensive in the end than other companies, but it was definitely a great experience. I would recommend Allied & particularly Hansen.

The movers did their work and there was no drama and it was just like a regular work day. 3 hours late.

Everything was perfect, the only glitch came with them not estimating enough. The weight went over and nothing was added to the list. Things were removed from the list and the weight was still over. The rep low balled it, he said we needed less than what we needed. He didn't have enough wardrobes. The other company said I needed 16 wardrobes and this one gave me 8. Little disappointed.

The professionalism, friendliness, & helpfulness of the crew that was sent to my house, they were absolutely a pleasure to work with, I have done several moves & this move was by far the best I've had

We would actually use them again; I have no hesitation to call; this crew was amazing, everyone worked well together.

I think the delivery time was okay. Everything else was pretty good too. The price was good and the people were nice.

The quality of the service, I feel that this was a super and I moved 10 years ago and it was not nearly this good.

The driver Dennis, the crew Jeremiah and Natalie the coordinator was great. Dennis and his crew was very hard workers.

They did my previous move and they are good people. I gave them the keys and they put things where I asked them. They did a very good job.

The overall experience, in fact 5 isn't high enough all the way around. We had an absolutely wonderful experience with Allied Van Lines I can't stress that enough.

They were very conscientious. I used them to move from Utah to Florida and now from Florida to Utah. They were friendly and worked very hard. We were pleased. The loading driver and crew was conscientious. We had some heavy containers that they flipped over and put on their back. We have not unpacked yet so do not know how those turned out.

The workers were very respectful and worked and did things the way I asked them to. The driver and his crew packed my belongings but not the driver who drove my belongings to the house.

The constant communication. They did a wonderful job, very cooperative and kept me informed every step of the way.

The driver from Syracuse was amazing. The Berg Moving Company was excellent too. My things were sent to Origin Storage. The driver was wonderful.

I was satis overall. The staff was courteous, helpful & accommodating. I would recommend that crew. I would use them again.

They packed up all my things in under 3 hours. They delivered my goods the day I arrived to my apartment. Everything went smoothly. Overall they were excellent.

The delay in the delivery of my goods, from the big spread that was given originally. I performed the majority but the agent's crew packed the fragile. I was told the driver making the delivery was going to be loading, but an intermediate group did that.

Everybody that was involved was on it. They were patient with me and respectful. The person who loaded and unloaded my truck was a professional. I would like to work with him again.

The price was three times as much as what I paid to another company. The price was three times what I paid to another company for more items.

There was one call that took a long time to call me back at the office. They coordinated w/the driver.

I think the service is good, but I think the price may be a little high. I was shipping some stuff with the car but I was told I can't have anything in the car. No one told me that. I haven't received all of the items I shipped out yet.

I was satisfied with how they packed my items and the overall courtesy during the process. Special care was shown while packing my items.

Did a great job. the driver was very good and his assistants. Very pleasant and caring about what I had.

The driver was very knowledgeable, and he really was a good guy. He showed exceptional care for our items.

I am very satisfied with how Allied is handling my move so far. I've used Allied in the past and they were very professional. My items will not be delivered until the 20th of June.

I really like my coordinator. We was in touch the time. Bill came and met me for the special needs of the move. Everything was done to what we had discussed. The packers were awesome.

Every time I had a question they were helpful. They got back to me quickly. The crew was respectful of my belongings. They did everything well.

Everything went perfectly. The driver did not load. The driver was not available to load so the local agent's crew did the loading. The driver picked up everything from the warehouse.

From start to finish, was good. I've used Allied before & both times they made it a pleasant experience. The packing guy Roman was very good as well as Cindy. Cindy was very nice. I think she's the only Cindy at Reebie Allied.

Allied communicated very well during the moving process and the moving crew did a great job. The loading crew did a very professional job.

The price was important. They made it to Houston Texas in 6 days. I like the way they wrapped my goods.

The crew was friendly, helpful,and pleasant. They were wonderful. I enjoyed spending time with Allied on the move. On a 5 point rating scale, I would rate Allied a 10.

The guys that delivered were awesome. The gentleman who did the walk through to give me a quote did a really good job.

Overall, the delivery and loading was done on time. I didn't have to wait and it was handled well and everything is here. It was a good move.

The overall quality of the move. Everyone performed their duty on time. The driver called and informed me a day ahead of time. I had an good experience.

The overall process and the courtesy of the driver and the crews at both ends most influenced my rating.

The driver, the crew, and the people who worked with the loading and unloading, was extremely polite and careful. It was an extremely good experience during a very stressful time. We were pleased.

My driver who picked up and delivered was so wonderful. Derrick and Terrell was beyond nice. They were super, on time and very courteous. They should be rewarded and trainers for all others. I rate a 10. The driver and crew was beyond wonderful. My only small complaint is that when they boxed my glassware, they didn't have any paper to wrap with. I went out and bought bubble wrap.

They kept me in the loop, answered my questions, caring with my belongings, took care of my needs and treated my house as if it was theirs.

They did everything very professionally I thought the driver was extremely nice and all the packers were nice. For the most part they did a great job & will recommend them.

Joni, but I can't remember her last name was very professional and flexible with coordinating dates. Denis and his crew was professional and worked hard to get the job done and was accommodating. I'm missing some wrenches and things, but they may be in a different box.

Overall I had good service and pricing. Allied worked with my schedule. Greg and Joe provided excellent service. The packers didn't leave the paperwork so all my items had to be cataloged.

The driver was very careful and went above and beyond in wrapping and packing everything. Everything was totally safe. The driver was very personable and treated my home like it was his home.

I was pleased with the entire experience. Before I could call them they called me. The communication was excellent.

Easy to work with & easy to communicate when calling with any questions, I would get a response and a thorough response. Accommodating service and made sure that I was satisfied. Everyone was great. Cristal was great & easy to work with & the driver and crew made sure to secure my items.

I was happy. They can always do better but a 9 was excellent. I haven't unpacked everything yet. So far what I have done is exactly as it should be.

Everything was timely, the communication was great. Everything arrived to my house in good condition. I was not there for the loading and from what I received I could assume they did a good job. It was timely and it was quicker than what I expected. The overall move was outstanding.

The movers were kind and professional as well as on time and pleasant. This was an overall good move.

They just did a good job, pure and simple. They were good, courteous people and the items that they did pack, they were very great with them. Everything was great.

I was giving a competitive rate, I was charged correctly, and my things came. The move was successful.

The guys were very polite, nice and respectful. They were courteous. They went out of their way to do the little things. They were personable.

I used Allied before with my overseas move. The main reason I gave a 10 is because I was extremely satisfied with the whole team from beginning to the end, including the rep, driver, and crew.

I gave a 10 because I believe they did what they said they would do. They followed through with the appropriate instructions and it went very well.

The drop off & loading crews were very personable. They took care of everything. They behaved as if they were my friends & not strangers to me. The whole process went smoothly. I was kept informed if there were any changes. I was satisfied w/the move.

Everything was done exceptionally well, and the employees I think are outstanding. They were communicating well and easy to talk to, and they took their time and did things very well. The whole trip the driver was the highlight of the move, he was exceptionally good, his name was Charles Shaal and he was just outstanding and we really appreciated him.

The punctual service. The driver was phenomenal, personable & aware it was a big move. The driver was good with my daughter. The loading and unloading crew was early.

I am satis with the service I received. The coordinator of the move was with the local moving crew. She went above and beyond any of my expectations. The moving company that delivered the items stayed in contact with me.

The entire process. They were efficient, took care, they were prompt, they called 27 hours before delivery and they were courteous.

I really connected and appreciated the owner of the Local agent team. Their deductibles were very helpful.

I really liked the driver and the helper. I felt they were friendly, polite, and careful. They were very nice and personable.

Keeping in touch and the reputation of the service based on other employees relocating most influenced my rating. There was a miscommunication as far as the number. It was no one's fault. The movers tried to call, but they were given the wrong number.

Allied was extremely courteous, easy to work with, very easy to contact, were where they were going to be when they said they were going to be, and reliable.

They were good at delivering my item, but at the same time there was some minor problem. Did a good job overall, just a minor problem.

The overall performance was fine. The crew in Florida was to del the items but they had to drop the items off in Knoxville and then del to Florida; this was due to info from the real estate rep. Andy and Chris Waters were helpful.

They did what they promised. They made the del where we wanted it. My objects came in good shape. The crew was good. Anthony, the driver, was very good.

The care and concern the driver and the coordinator showed for my belongings. Shy Needle is the one who gave me the estimated and she was very professional and knowledgeable.

There was good follow through and timeliness. This was an office move where everything arrived as expected. I needed the service men to hold the boxes for a week so I could be there for the delivery.

I rated a ten because of the driver. He was the most professional and compassionate. He was compassionate with my Mother, it was her things being moved. Tom is his name. He is a jewel.

How pleasant the company was to deal with and how they informed me of how everything would happen and would be scheduled. The driver and crew was great.

Everything was organized and they labeled everything. I do not think they took a break everything was done so fast.

The team notified me, they were on time and showed respect for my property.I would highly recommend them. The two gentlemen that came from tampa did most of the work.

They were on time, prompt and efficient. They took care of my goods. They explained everything. When I had a request they followed through.

The overall experience was great. I couldn't have been happier. Every single person was awesome. I am a very, extremely, superfluous satis customer. We saved more money w/ Allied.

The packing process was professional. I didn't have to do much, the crew knew how to do it all. It was a smooth process. There was no moments of stress.

I liked the care through the entire process & the communication was very well. I liked the follow up throughout the process.

The overall move. It all went smooth and the reps were very professional and treated our things like it was their own.

They changed the price on me and I can't believe it costs that much to move a few items that I had. I had two beds, a table, and buffet and it still cost me $12,000. Everything was good except the price change.

That was based on the initial meeting in the beginning & how we were taken care of. The packing was a 4 on a scale from 1-5

Overall, professional, friendly, got the job done, not rude, efficient, very polite, they to do their job very capable. Driver/crew/packers/everybody did a great job.