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Contact Allied Van Lines

If you wish to contact Allied Van Lines, use the helpful links below to guide you to the proper area.

Request an Estimate:

  • To arrange for a free estimate on moving your household goods WITHIN North America, click here or contact us at 1-800-444-6787.
  • To arrange for a free estimate on moving your household goods OUTSIDE North America, click here or contact us at 1-800-444-6787.
  • To arrange for a free estimate on a corporate relocation (employee or group move), click here.
  • To arrange for a free estimate on our specialized transportation or logistics services, click here or contact us at 1-800-510-7469.
  • To arrange for a free estimate on our uncrated motorcycle transportation services, click here or contact us at 1-800-510-7469.

Locate an Agent/Representative:

  • To locate an Allied agent near you, click here.
  • To locate an Allied International representative near you, click here.

Track a Shipment:

  • To track the status of a domestic shipment (within North America), click here.
  • To track the status of an international shipment, click here.

General Contact Information:

Allied Van Lines, Inc.
One Parkview Plaza
Oakbrook Terrace, IL 60181

Claims/Customer Service Department:

  • To reach the Tracing area on issues of loss of an item or an overage, e-mail claimstrace@alliedvan.com or call 1-800-470-2851, Option 2 prior to filing your claim. Monday through Friday, 8 am to 5 pm EST.
  • To file a claim on-line (U.S. domestic), click here.
  • To reach the Claim Services Department (for moves WITHIN U.S. or BETWEEN U.S. and Canada), e-mail claims@alliedvan.com or call 1-800-470-2851, Option 2, Monday through Friday, 8 am to 5 pm EST.
  • To reach the International Claims Department, e-mail claims@allied.com or call 1-800-470-2851, Option 4 or 630-570-3009, Monday through Friday, 8:00 am to 5:00 pm CST.
  • To file an international claim on-line, click here.
  • To reach the Canadian Claims Department (for Canada to Canada moves) e-mail claims@alliedvan.com or call 1-877-704-7470, Monday through Friday 8:30 am to 5 pm (MST).
  • Intra-Texas Claims Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery. Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR7143.
  • To reach Customer Service for moves within the US or between US and Canada) email custsvc@alliedvan.com or call at 1-800-470-2851, Option 3, Monday thru Friday, 8 am to 6 pm EST.

Allied Career Opportunities: 

  • To search the available employment opportunities, click here.
  • To inquire about becoming an agent for Allied Van Lines, click here.
  • To inquire about driving opportunities for Allied Van Lines, click here.

Tariff Information:

  • To review and download Allied's Tariff document, Click Here.

Web Site:

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