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How to Choose a Reliable Moving Company: Top Tips for a Smooth Move

Relocating to a new home can be an exciting yet stressful undertaking that requires careful planning and consideration. One of the most crucial decisions to make during this process is selecting a reliable moving company to transport your valuable belongings safely and securely. With countless moving companies available, choosing the right one may seem like a daunting task. However, with a little research and preparation, you can find a mover that suits your needs and budget.

A good moving company should be licensed, insured, and experienced in handling various types of moves, whether it's local or long distance. Do your due diligence before committing to a company, as this can save you time, money, and potential headaches down the line. Checking reviews, asking for referrals, and obtaining multiple estimates are some of the key steps you can take to ensure you make the best choice.

By giving yourself ample time to research and compare moving companies, you'll be better equipped to make an informed decision. Keep in mind a trustworthy moving company will be transparent about their pricing structure and provide clear communication regarding their services and capabilities. Armed with this knowledge, you can confidently choose a moving company that will help make your relocation a smoother and more enjoyable experience.

Assess Your Moving Needs

Before choosing a reliable moving company, assess your moving needs. Start by determining the distance of your move, whether it is local or long-distance. This will help you understand the type of moving company you need, as some companies specialize in local moves while others are experts in interstate or international relocations.

Next, consider the size of your household and the number of belongings you will be moving. This will play a significant role in the overall cost of the move, as the weight of your household goods affects the price, especially for long-distance moves. Additionally, the time it takes for the moving crew to complete the job will also impact the cost, particularly for local moves.

Take into account any special requirements you may have, such as packing assistance, moving specialty items like large furniture or fragile antiques, or needing temporary storage. These unique needs will help you narrow down your search for a moving company that specializes in the specific services you require.

Lastly, it is advisable to set a budget for your move. By having a clear understanding of your financial limitations, you'll be able to focus on finding a mover that offers great service at a price that fits within your means. Your actual moving expenses may vary depending on various factors, such as the time of the year, day of the week, and additional services requested.

In summary, assessing your moving needs is a crucial step in the process of selecting a reliable moving company. By understanding the distance, size, special requirements, and budget for your move, you'll be better equipped to find the right moving company that suits your unique needs.

Research Potential Moving Companies

Online Reviews

Researching potential moving companies is of utmost importance when looking to choose a reliable service. One of the best ways to ensure the mover's credibility is by looking through online reviews. Many platforms like Yelp, Google, and the Better Business Bureau provide ratings and feedback from past customers.

Look for companies with a high overall rating and positive reviews. Be sure to read through the comments to understand the pros and cons of each moving company. Keep an eye out for red flags such as hidden fees, damaged belongings, or unprofessional behavior.


Another method to find a trustworthy moving company is through personal recommendations. Reach out to friends, family, or coworkers who have recently moved to inquire about their experience with the moving company they hired. Personal recommendations can give you an insight into how well the company communicates, their timeliness, and the overall satisfaction of the customer.

Collect recommendations from different sources, then compare them to online reviews to make an informed decision. By taking the time to research potential moving companies through online reviews and recommendations, you can eliminate the risk of hiring a disreputable mover, ensuring a smooth and successful move.

Verify Licensing

Choosing a reliable moving company involves researching and verifying their licensing and insurance information. Licensing ensures that the moving company abides by government regulations, while insurance guarantees protection for your belongings during the move.

When choosing a moving company for an interstate move, it's crucial to verify their license through the Federal Motor Carrier Safety Administration's (FMCSA) website. Request the company's U.S. DOT number, as this will be necessary if you need to file a claim against the company later. For moves within a state, licensing requirements vary, so it's important to check with your local consumer affairs agency or your state attorney general's office.

To determine if a moving company is registered with the federal government and insured, you can use the FMCSA's mover search tool. This will provide up-to-date information on the moving company's headquarters location, contact information, registration status, type of moving business (e.g., carrier, broker, freight forwarder, etc.), complaint information, and safety information.

Compare Quotes and Services

When choosing a reliable moving company, compare quotes and services from different providers. This will help you find the best option that suits your needs and budget.

In-Home Estimates

An in-home estimate is a crucial step in choosing a moving company. By providing a detailed inventory of your belongings, the moving company can give you an accurate quote for their services. Obtain in-home estimates from at least three different companies to compare their prices and offerings. This will allow you to identify which company offers the best value for your needs.

Hidden Fees

Be aware of hidden fees when comparing moving companies. Some providers may charge extra for services such as packing materials, disassembling and reassembling furniture, or long-distance transportation. Make sure to inquire about any additional fees during the in-home estimate process and request a detailed breakdown of all charges. Comparing the full cost of services, including any hidden fees, will help you make a more informed decision on which moving company to choose.

Remember to keep the process brief and always double-check the quotes and services offered by each moving company. By doing so, you can be confident in your decision and ensure a smooth and hassle-free move.

Evaluate Customer Service


Effective communication is essential in choosing a reliable moving company. Ensure the company maintains open lines of communication from the initial quote to the final delivery of your belongings. Look for responsive customer service representatives who are willing to answer questions, provide clear information about the moving process, and address any concerns. A good moving company should also offer multiple contact options such as phone, email, and online chat.


A reliable moving company should display a high level of professionalism throughout all aspects of the moving process. This can be observed from the appearance of their staff and vehicles, as well as their adherence to punctuality and respect for your property. Pay attention to:

  • Uniformed employees: Professional moving companies usually have employees that wear uniforms, which signifies a commitment to professionalism and quality service.
  • Punctuality: Choose a moving company that arrives on time for appointments and provides accurate estimates for the duration of the move.
  • Care of your belongings: Check whether the company uses appropriate materials and equipment to protect your items during the move, such as furniture padding, sturdy boxes, and packing services if needed.
  • Courteous staff: The demeanor of the moving team and customer service representatives should be polite, friendly, and respectful.

In addition, make sure to verify the company's licensing and insurance information by requesting their U.S. DOT number and validating it through the FMCSA's website. Lastly, seek recommendations from friends and family and refer to online reviews to gauge the overall customer satisfaction and reputation of the moving company. Taking these steps will help ensure a smooth moving experience and peace of mind throughout the process.

Sign a Written Agreement

When choosing a reliable moving company, sign a written agreement with the company to ensure a smooth and hassle-free moving experience. A well-drafted agreement can save you from potential disputes, and it outlines the responsibilities of both parties.

Contract Details

To protect your interests, the contract should include specific details about the services to be provided by the moving company. These details may consist of the scope of services, moving date, pickup address, delivery address, and an inventory list of items to be moved. Moreover, the agreement should mention the total cost, payment terms, and any additional fees, if applicable.

It is crucial to review the contract carefully before signing it. Make sure you understand every aspect of the agreement and don't hesitate to request clarifications or additional information from the moving company if necessary. It is also a good idea to verify the company's licensing and insurance information, as this can protect you in case of damages or other issues during the move.

Cancellation Policies

Another important aspect to consider when signing a written agreement with a moving company is the cancellation policy. This section should outline the terms and conditions governing the cancellation of the moving services, including any fees or penalties that may apply.

Typical cancellation policies may include a specific time frame during which you can cancel the services without incurring charges and a sliding scale of fees based on how close to the moving date the cancellation occurs. Make sure to understand the cancellation policy, as this can prevent any unwarranted surprises if your moving plans change.

In conclusion, a written agreement plays a crucial role in choosing a reliable moving company. By thoroughly reviewing the contract details and understanding the cancellation policies, you can ensure a successful and stress-free relocation experience.

Why You Should Choose Allied Van Lines

We’re a reputable moving company with a long history of providing quality services. For over 95 years, we have been a leader in the moving industry. By choosing Allied Van Lines, you can expect a confident, knowledgeable, and clear moving experience. 

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