Quality Assurance

Allied Moving Services longevity in the moving and relocations industry is built on uncompromising standards of service, professionalism and care. Quality is embedded in everything we do - from how we train our people to how we plan, manage and deliver every move. Allied locations are accredited to ISO 9001 Quality Management Systems on a site-by-site basis, ensuring consistent, measurable standards are applied across our operations while allowing each location to maintain accountability for performance.

Allied continues to lead the industry through ongoing research and development into new technologies, packing materials and operational processes. Our focus on continuous improvement allows us not only to maintain high standards, but to constantly raise the bar for safety, efficiency and customer experience. Innovation plays a key role in how we evolve our services, ensuring our customers benefit from proven advancements and best-practice methods across domestic, interstate and international relocations.

We believe exceptional service starts with well-trained people. Allied's Training Program is designed to ensure every team member delivers the highest level of service in the industry. Through structured training, skills development and the refinement of techniques, we continually strengthen our capabilities and remain at the leading edge of removals companies in Australia and around the world.

Allied is an active member of leading national and international industry bodies, reflecting our commitment to recognised standards and ethical business practices. These include:

• Federation of International Removalists (FIDI)
• FIDI Accredited International Mover (FAIM)
• International Association of Movers (IAM)
• New Zealand Overseas Movers Association (NZOMA)

Allied has developed an internal quality enhancement program to measure and continuously improve performance across our network. This program focuses on key areas including customer feedback, claims management, occupational health and safety, and continuous improvement initiatives. Our Global Service Charter clearly outlines the standards we strive to maintain and exceed, providing customers with confidence that their move is managed with care, accountability and professionalism. When you choose Allied Moving Services, you can be assured that every effort is made to exceed expectations and uphold our reputation as The Careful Movers. Allied is a quality-assured company with ISO 9001 accreditation maintained on a site-by-site basis.