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Claims Prevention

claim prevention

Of course Allied Van Lines makes an effort to address and resolve all claims quickly, but it’s better for everyone if there is no reason to file a claim in the first place. That’s why Allied uses a variety of innovative claim prevention methods to help avoid damage and loss during every corporate relocation and move.

Some losses are unavoidable, but many are not. We’ve determined what most commonly causes items to be damaged or lost, and our movers practice several ways of protecting your belongings during the moving process. And just in case, we offer several valuation coverage options as part of the corporate relocation services that Allied offers.

The Protection Your Corporate Relocation Company Offers

Our moving and corporate relocation services center on the safety and security of your possessions -- from the packing materials we use to our equipment to our highly-trained drivers. At every step of the move, from packing to loading to unloading and all the while your shipment is on the road, we do our utmost to prevent any damage or loss.

Allied offers basic liability coverage with every move at no extra charge. But if you’d like to ensure that any lost or damaged items will be repaired or replaced at their full value, we recommend our full valuation coverage.  

Proactive Corporate Relocation Claims Prevention Efforts

With every corporate relocation we handle, Allied takes a variety of steps to ensure that no damage occurs. That includes using our heavy-gauge “stretch-wrap” -- a plastic sheeting that Allied uses to protect leather and upholstered furniture from damage such as stains and rips. Our pioneering use of stretch-wrap has all but eliminated the most frequently-filed complaint and damages claim in the moving industry. Our movers also use an innovative adhesive-backed carpet cover to shield your carpet from dirt and grime.

We know what the most common “claim culprits” are because each year, we review the frequency of claims per item. Through finding ways to prevent these common culprits from damaging your items, Allied has significantly reduced the amount of claims while dramatically increasing customer satisfaction.


And if damage or loss does occur despite our best efforts, Allied makes claim resolution easy through our quick claim filing process. Our customers have the option of either  filling claims online or

requesting a paper claim form that we can send via U.S. mail. We settle claims as expeditiously as possible by offering repairs or cash settlements so you can have the item fixed or replaced fast -- and get on with life in your new home.

Full Protection for Your Corporate Relocation

From using the most advanced packing materials to avoid damage to your belongings, to analyzing what to do to prevent losses from happening, to settling claims quickly when damage occurs, Allied’s advanced claims prevention methods help ensure your shipment’s safety -- and your peace of mind.

WHAT OUR CUSTOMERS SAY...

It was a good process, and everything went well, except that I wish that there was a little bit more of communication to make arrangements to get the boxes that have been unpacked.

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Read more testimonials Ashley R of Atlanta, GA
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689
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What our customers say

Allied Van Lines

What most influenced my rating was the fact that the movers were able to get my furniture down to me in Wichita, Kansas from South Carolina.

Hilda G  of  Summerville, SC 5 Rating:

04/10/2013

Allied Van Lines

The crew that loaded my belongings, I was very impressed with them. They loaded it and covered it. Some of the boxes were upside down and bent, a little rough on the handling. I found a couple of items mishandled

Maria-Lena R  of  El Paso, TX 4.8 Rating:

09/29/2014

Allied Van Lines

The professionalism and organization of the movers. The delivery was on time and excellent considering the extent of the move, they did an excellent job. The crew was professional and nice.

Destin M  of  Kingwood, TX 5 Rating:

04/29/2014

Allied Van Lines

The overall satisfaction with the move in general. I didn't have to do too much. It was great. He went through a major snow storm and made it on time .The driver and crew delivered belonging earlier than expected. He notified me at least four times because of the weather.

Clifford G  of  Queensbury, NY 5 Rating:

01/29/2015

Allied Van Lines

It was a good overall experience, and the crew did a good job. The love seat and gun cabinet was broken during the move.

Josh P  of  Canton, MI 4.5 Rating:

09/09/2014

Allied Van Lines

Allied did a great job packing, the delivery was on time and the driver and his crew was professional and nice.

Mindy B  of  Houston, TX 5 Rating:

12/04/2014

Allied Van Lines

The Warner Donaldson people were absolutely wonderful and it was great working with them. Miscommunication on who would uncrate, the driver was reluctant to do it until I called to see who would do it, but he was courteous and punctual

Karen G  of  Sun City Center, FL 4.9 Rating:

02/02/2015

Allied Van Lines

1 of the packers from the local agents crew complained about things, packed a watch on my nightstandw/out asking me about it & I haven't found the watch yet but I am not done unpacking. The new house that we moved into had a refrigerator that was left by the previous owner and the movers moved the refrigerator to the garage for me they were very nice about it.

Adam J  of  Madison, WI 4.8 Rating:

06/25/2014

Allied Van Lines

I used Allied in the past and the move was smooth as well as this move. I would definitely recommend Allied.

Rebecca S  of  Miami, FL 4.9 Rating:

05/06/2014

Allied Van Lines

The overall attention to take care of the equipment and Allied communication. They were prompt and everything was excellent.

Francis M  of  Idaho Falls, ID 5 Rating:

04/24/2014

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