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Claims Prevention

claim prevention

Of course Allied Van Lines makes an effort to address and resolve all claims quickly, but it’s better for everyone if there is no reason to file a claim in the first place. That’s why Allied uses a variety of innovative claim prevention methods to help avoid damage and loss during every corporate relocation and move.

Some losses are unavoidable, but many are not. We’ve determined what most commonly causes items to be damaged or lost, and our movers practice several ways of protecting your belongings during the moving process. And just in case, we offer several valuation coverage options as part of the corporate relocation services that Allied offers.

The Protection Your Corporate Relocation Company Offers

Our moving and corporate relocation services center on the safety and security of your possessions -- from the packing materials we use to our equipment to our highly-trained drivers. At every step of the move, from packing to loading to unloading and all the while your shipment is on the road, we do our utmost to prevent any damage or loss.

Allied offers basic liability coverage with every move at no extra charge. But if you’d like to ensure that any lost or damaged items will be repaired or replaced at their full value, we recommend our full valuation coverage.  

Proactive Corporate Relocation Claims Prevention Efforts

With every corporate relocation we handle, Allied takes a variety of steps to ensure that no damage occurs. That includes using our heavy-gauge “stretch-wrap” -- a plastic sheeting that Allied uses to protect leather and upholstered furniture from damage such as stains and rips. Our pioneering use of stretch-wrap has all but eliminated the most frequently-filed complaint and damages claim in the moving industry. Our movers also use an innovative adhesive-backed carpet cover to shield your carpet from dirt and grime.

We know what the most common “claim culprits” are because each year, we review the frequency of claims per item. Through finding ways to prevent these common culprits from damaging your items, Allied has significantly reduced the amount of claims while dramatically increasing customer satisfaction.


And if damage or loss does occur despite our best efforts, Allied makes claim resolution easy through our quick claim filing process. Our customers have the option of either  filling claims online or

requesting a paper claim form that we can send via U.S. mail. We settle claims as expeditiously as possible by offering repairs or cash settlements so you can have the item fixed or replaced fast -- and get on with life in your new home.

Full Protection for Your Corporate Relocation

From using the most advanced packing materials to avoid damage to your belongings, to analyzing what to do to prevent losses from happening, to settling claims quickly when damage occurs, Allied’s advanced claims prevention methods help ensure your shipment’s safety -- and your peace of mind.

WHAT OUR CUSTOMERS SAY...

I had a really good experience with scheduling and Troy, the driver, did a really good job. He was incredible. He's easily the best driver and customer service I've seen.

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Read more testimonials George S of Scottsdale, AZ
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689
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What our customers say

Allied Van Lines

I don't have any other company to compare them to but overall the move was smooth and easy. Eric was great to work with. Customer is waiting for a refund. Two of the helpers were inexperienced. Eric and Virginia did a great job.

Nicholas F  of  Arlington, VA 4.3 Rating:

08/06/2014

Allied Van Lines

The crew that loaded my belongings, I was very impressed with them. They loaded it and covered it. Some of the boxes were upside down and bent, a little rough on the handling. I found a couple of items mishandled

Maria-Lena R  of  El Paso, TX 4.8 Rating:

09/29/2014

Allied Van Lines

The way my rep responded to my concerns, his attitude. The wrap up of getting my final invoice I had to ask for it versus them just sending it to me.

Rosetta C  of  Severn, MD 4 Rating:

06/23/2014

Allied Van Lines

Allied Van Lines was very nice they had great communication and they got everything done on time. They were to crate the marble items but that was organized by the move coordinator.

Kevin W  of  Belgium, WI 5 Rating:

10/01/2014

Allied Van Lines

It was a good process, and everything went well, except that I wish that there was a little bit more of communication to make arrangements to get the boxes that have been unpacked.

Ashley R  of  Atlanta, GA 4.8 Rating:

01/02/2014

Allied Van Lines

Dealing with Mary and how she explained things to me and answered our questions. They did a good job.

Peggy & Mike D  of  Austin, MN 4.6 Rating:

08/07/2014

Allied Van Lines

They were attentive & cared about doing a good job. They were not the cheapest bid, but I gained a lot of confidence w/Allied from the estimator. They moved my 85 year old mom & I'd give them a 10+. The driver was great. He was professional. He called ahead of time to let us know when the del will take place.

Matt W  of  Los Angeles, CA 5 Rating:

10/09/2014

Allied Van Lines

They were very friendly, nice and did what I asked them to do. They were careful with my things. Overall, I feel they did an excellent job.

Katherine J  of  Springboro, OH 5 Rating:

09/20/2013

Allied Van Lines

They did a fantastic job. There was no damage. They did an excellent job of protecting things to prevent any damage.

David B  of  Bessemer, AL 5 Rating:

01/02/2014

Allied Van Lines

It was a seamless process. Everyone was friendly. The crew who loaded my goods in Cleveland was the same guys who did the unloading here. Overall, this was a good experience for me.

Nicole G  of  Broadview Heights, OH 5 Rating:

03/12/2014

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