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Claims Prevention

claim prevention

Of course Allied Van Lines makes an effort to address and resolve all claims quickly, but it’s better for everyone if there is no reason to file a claim in the first place. That’s why Allied uses a variety of innovative claim prevention methods to help avoid damage and loss during every corporate relocation and move.

Some losses are unavoidable, but many are not. We’ve determined what most commonly causes items to be damaged or lost, and our movers practice several ways of protecting your belongings during the moving process. And just in case, we offer several valuation coverage options as part of the corporate relocation services that Allied offers.

The Protection Your Corporate Relocation Company Offers

Our moving and corporate relocation services center on the safety and security of your possessions -- from the packing materials we use to our equipment to our highly-trained drivers. At every step of the move, from packing to loading to unloading and all the while your shipment is on the road, we do our utmost to prevent any damage or loss.

Allied offers basic liability coverage with every move at no extra charge. But if you’d like to ensure that any lost or damaged items will be repaired or replaced at their full value, we recommend our full valuation coverage.  

Proactive Corporate Relocation Claims Prevention Efforts

With every corporate relocation we handle, Allied takes a variety of steps to ensure that no damage occurs. That includes using our heavy-gauge “stretch-wrap” -- a plastic sheeting that Allied uses to protect leather and upholstered furniture from damage such as stains and rips. Our pioneering use of stretch-wrap has all but eliminated the most frequently-filed complaint and damages claim in the moving industry. Our movers also use an innovative adhesive-backed carpet cover to shield your carpet from dirt and grime.

We know what the most common “claim culprits” are because each year, we review the frequency of claims per item. Through finding ways to prevent these common culprits from damaging your items, Allied has significantly reduced the amount of claims while dramatically increasing customer satisfaction.

And if damage or loss does occur despite our best efforts, Allied makes claim resolution easy through our quick claim filing process. Our customers have the option of either  filling claims online or

requesting a paper claim form that we can send via U.S. mail. We settle claims as expeditiously as possible by offering repairs or cash settlements so you can have the item fixed or replaced fast -- and get on with life in your new home.

Full Protection for Your Corporate Relocation

From using the most advanced packing materials to avoid damage to your belongings, to analyzing what to do to prevent losses from happening, to settling claims quickly when damage occurs, Allied’s advanced claims prevention methods help ensure your shipment’s safety -- and your peace of mind.


All the people involved were very easy to work w/. I liked the srvc and the quality of work that was put into the move.

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Read more testimonials Stephen R of Justin, TX
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689

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What our customers say

Allied Van Lines

It took longer then I thought it would. I had to call many times to see what was going on. I had to wait two weeks without my stuff.

Ann W  of  West Monroe, LA 4.4 Rating:


Allied Van Lines

The guy knew what he was doing and he's been doing it for 30 years. The driver and the team was the best.

Randy C  of  Bloomfield Hills, MI 4.9 Rating:


Allied Van Lines

The service was great. They are very deserving. It was packed really good. I was so satisfied I gave him a hug when he started to leave.

Martha J  of  Hawthorne, CA 5 Rating:


Allied Van Lines

They did what they had to do. They were careful with my goods. The communication with them was good. I've already recommended them to others. Kendra & Carl was fantastic. Donny, the assistant driver was excellent too. I had a great experience, overall with this move.

Judi H  of  Edmond, OK 5 Rating:


Allied Van Lines

This is second time I used company, they are very good. They show up on time. One complaint they loaded wrong truck but otherwise it was good.

Dave N  of  Blue Grass, IA 4.5 Rating:


Allied Van Lines

I just thought they did a great job and they were very friendly. They had a lot of suggestions with the packing.

J.D. & Erika W  of  Fishers, IN 5 Rating:


Allied Van Lines

The driver and the crew went above and beyond. It was hot and they had to go up steps. The whole move couldn't have been better.

Jesslyn B  of  Placentia, CA 5 Rating:


Allied Van Lines

The quality of how they handled the goods. The crew took care of everything and delivered it in good shape. Had to change the delivery date and they accommodated that very well. The driver and crew was the best we've had.

Larry E  of  Layton, UT 5 Rating:


Allied Van Lines

There is always room to improve but I have already told my neighbors to call them. They broke a couple of things. They could not fit down my driveway.

Jill F  of  Oriental, NC 4.6 Rating:


Allied Van Lines

I liked the attentiveness of the team and the hustle and skill of the way they took care of everything. They were professional and thorough, they took care of all my stuff including my old piano.

Keith And Julie R  of  Stillwater, OK 5 Rating:


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