Call 1‑800‑444‑6787 to start your free quote!
Call 1‑800‑444‑6787 to start your free quote!
or fill out the form below...

Claim Form

Thank you for allowing Allied Van Lines to service your recent relocation.

For your convenience, we have provided an on-line version of our Claim Form to expedite your claim process. Please complete the claim form that follows.

Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions.

Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.

Claims/Customer Service Department:

  • To reach the Tracing area on issues of loss of an item or an overage, e-mail claimstrace@alliedvan.com or call 1-800-470-2851, Option 2 prior to filing your claim. Monday through Friday, 8 am to 5 pm EST.
  • To file a claim on-line (U.S. domestic), click here.
  • To reach the Claim Services Department (for moves WITHIN U.S. or BETWEEN U.S. and Canada), e-mail claims@alliedvan.com or call 1-800-470-2851, Option 2, Monday through Friday, 8 am to 5 pm EST.
  • Intra-Texas Claims Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery. Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR7143.
  • To reach Customer Service for moves within the US or between US and Canada) email custsvc@alliedvan.com or call at 1-800-470-2851, Option 3, Monday thru Friday, 8 am to 6 pm EST.
WHAT OUR CUSTOMERS SAY...
Moving Company Review

Overall, everything went smoothly. The team explained everything about the loading, and unloading process.

Read more testimonials
Read more testimonials Gerald D of West Point, NE 5
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689
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What our customers say

The customer service level was extremely high. The drivers, crew and packers were friendly, professional, and they all took great care of my items. I was also pleased with the reasonable price.
Debbie P  of  Port Saint Lucie, FL

The fast turnaround, & they were able to work with my circumstances. Also the driver was just great, very thoughtful and careful with my goods.
Mondi M  of  Denver, CO

My experience with Allied was very good from beginning to end. I was most impressed by the representative that came out, he was very professional. His name was Joe Rutherford.
Robert S  of  Colorado Spring, CO

From start to finish, everyone was extremely professional and did everything they said they would do.
Mike/Nina F  of  Oklahoma City, OK

They are terrific, they came through when they promised, careful with everything and this is the second time I have used them. No problems at all.
Mr. & Mrs. B  of  Loris, SC

The entire move was great. The Allied Van Lines crew was careful with the items and very hardworking.
Joan P  of  Winthrop, MA

I was satisfied with the overall move process. The company accomplished everything that they said they would and on time.
Jeri Stev W  of  Mountain Home, AR

The driver was very polite, very kind, very gentle, very respectful of my wooden floors and wouldn't let us assist him at all. He was an excellentrepresentative of Allied Van Lines.
Connie C  of  Denton, MD

The delivery was wonderful. The crew arrived when promised. The crew were very nice. Overall, the delivery was perfect. I would recommend Allied.
Bob L  of  Casselberry, FL

The teams were great and very careful. The head driver Mike was excellent and I would absolutely request the driver if I should have to move again.
Rick S  of  Bismarck, ND

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