Call 1‑800‑444‑6787 to start your free quote!
Call 1‑800‑444‑6787 to start your free quote!
or fill out the form below...

Claim Form

Thank you for allowing Allied Van Lines to service your recent relocation.

For your convenience, we have provided an on-line version of our Claim Form to expedite your claim process. Please complete the claim form that follows.

Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions.

Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.

Claims/Customer Service Department:

  • To reach the Tracing area on issues of loss of an item or an overage, e-mail claimstrace@alliedvan.com or call 1-800-470-2851, Option 2 prior to filing your claim. Monday through Friday, 8 am to 5 pm EST.
  • To file a claim on-line (U.S. domestic), click here.
  • To reach the Claim Services Department (for moves WITHIN U.S. or BETWEEN U.S. and Canada), e-mail claims@alliedvan.com or call 1-800-470-2851, Option 2, Monday through Friday, 8 am to 5 pm EST.
  • Intra-Texas Claims Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery. Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR7143.
  • To reach Customer Service for moves within the US or between US and Canada) email custsvc@alliedvan.com or call at 1-800-470-2851, Option 3, Monday thru Friday, 8 am to 6 pm EST.
WHAT OUR CUSTOMERS SAY...
Moving Company Review

The rep was really good and made things simple due to the rep calling me back having constant communication.

Read more testimonials
Read more testimonials Kim W of Holiday, FL 5
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689
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What our customers say

Everything went very smoothly with my move. I was able to coordinate my move a week before the move. All of my items were put on an inventory list and I thought the price for my move was fair.
Mitchell K  of  Chevy Chase, MD

This was the best move out of a dozen moves that I have ever had. Allied Van Lines did an outstanding job.
Arthur F  of  Lake Mary, FL

It was the longest truck I ever seen. The movers were very professional and nothing was broken or even scratched.
Janet W  of  Duncanville, TX

From start to finish, everyone was extremely professional and did everything they said they would do.
Mike/Nina F  of  Oklahoma City, OK

I knew the local agent or Allied representative personally. The representative handled the entire move on my behalf and everything went according to plan.
Kevin B  of  Marlton, NJ

The service that was provided was excellent. I have no complaints. Everybody was nice and did what they were supposed to do.
Pedro B  of  Plano, TX

Everybody was amazing, the move went really fast and it was a really good experience. Everything about the move was perfect.
Tracy D  of  Leesburg, FL

The way the team treated me. I appreciated the respect they showed me as a customer. Also, they were diligent, professional and did a great job.
Brion S  of  Cazenovia, NY

The price and the way everything about the move went. The fact that the furniture was loaded on one trailer and the funiture wasn't moved.
Gregory H  of  Modesto, CA

The representative was professional, and they followed through with every step of the move. I had no damages, and everything went as expected.
Anthony P  of  Chattanooga, TN

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