Call 1‑800‑444‑6787 to start your free quote!
Call 1‑800‑444‑6787 to start your free quote!
or fill out the form below...

Claim Form

Thank you for allowing Allied Van Lines to service your recent relocation.

For your convenience, we have provided an on-line version of our Claim Form to expedite your claim process. Please complete the claim form that follows.

Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions.

Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.

Claims/Customer Service Department:

  • To reach the Tracing area on issues of loss of an item or an overage, e-mail claimstrace@alliedvan.com or call 1-800-470-2851, Option 2 prior to filing your claim. Monday through Friday, 8 am to 5 pm EST.
  • To file a claim on-line (U.S. domestic), click here.
  • To reach the Claim Services Department (for moves WITHIN U.S. or BETWEEN U.S. and Canada), e-mail claims@alliedvan.com or call 1-800-470-2851, Option 2, Monday through Friday, 8 am to 5 pm EST.
  • Intra-Texas Claims Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery. Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR7143.
  • To reach Customer Service for moves within the US or between US and Canada) email custsvc@alliedvan.com or call at 1-800-470-2851, Option 3, Monday thru Friday, 8 am to 6 pm EST.
WHAT OUR CUSTOMERS SAY...

Everything went well, all my questions were answered, and everything was put in the appropriate place.

Read more testimonials
Read more testimonials Ty & Stephan W of Canal Winches, OH
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689
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What our customers say

The movers were very professional and careful. Allied did what was promised. This was a good experience.
Melissa C  of  Edina, MN

The entire Allied staff particularly the driver, who looked out for meand my wife every step of theway. I can't praise the driver enough for making this moving experience a pleasant one.
Tom F  of  Becker, MN

The delivery driver and crew was very courteous and cautious. This move was handled very professionally.
Alexander D  of  Coffeyville, KS

The communication of the driver was great. I was happy with the overall move process. The driver was detailed on unloading and packing of my boxes.
Bill K  of  Fulton, MO

The driver was very polite, very kind, very gentle, very respectful of my wooden floors and wouldn't let us assist him at all. He was an excellentrepresentative of Allied Van Lines.
Connie C  of  Denton, MD

The driver himself had set the tone for the crew and his workers. We had the same driver to load and unload.
Jim S  of  Thomaston, GA

Everything arrived in excellent condition. The crew that came to my house was courteous, on time, helpful and concerned that everything was satisfactory. I was pleased.
Penny D  of  Pensacola, FL

I've used Allied before. Allied gave me a guaranteed price and stood by it. The driver was fantastic and the crew was great. It was a pleasant experience.
Mark N  of  Gonzales, LA

I liked that fact theat the delivery team was on time and the team delivered my items without any damages.
Julie S  of  Arlington, VA

I trusted the movers because I knew them. My grandmother and father use to work for Allied for many years.
Marcela L  of  Green Bay, WI

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