Call 1‑800‑444‑6787 to start your free quote!
Call 1‑800‑444‑6787 to start your free quote!
or fill out the form below...

Claim Form

Thank you for allowing Allied Van Lines to service your recent relocation.

For your convenience, we have provided an on-line version of our Claim Form to expedite your claim process. Please complete the claim form that follows.

Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions.

Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.

Claims/Customer Service Department:

  • To reach the Tracing area on issues of loss of an item or an overage, e-mail claimstrace@alliedvan.com or call 1-800-470-2851, Option 2 prior to filing your claim. Monday through Friday, 8 am to 5 pm EST.
  • To file a claim on-line (U.S. domestic), click here.
  • To reach the Claim Services Department (for moves WITHIN U.S. or BETWEEN U.S. and Canada), e-mail claims@alliedvan.com or call 1-800-470-2851, Option 2, Monday through Friday, 8 am to 5 pm EST.
  • Intra-Texas Claims Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery. Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR7143.
  • To reach Customer Service for moves within the US or between US and Canada) email custsvc@alliedvan.com or call at 1-800-470-2851, Option 3, Monday thru Friday, 8 am to 6 pm EST.
WHAT OUR CUSTOMERS SAY...
Moving Company Review

Everything was done on time. The people cooperated. My things were packed and they arrived at the destination.

Read more testimonials
Read more testimonials Janet B of Las Vegas, NV 5
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689
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What our customers say

The attentiveness to our needs and the promptness of the help.We called that morning and someone came that afternoon.
Robert S  of  Michigan City, IN

The courtesy and the professionalism. We had a problem with getting up the drive way. The delivery team solved the problem.
Gary S  of  Union, NE

The efficiency. The representative was professional, called beforehand, and the crew was efficient in how my things were handled. Everything was delivered effectively.
Nino R  of  Charlotte, NC

Allied kept their promised. An excellent job was done during the pick up and delivery. The people were courteous.
Omar A  of  Livingston, NJ

The care that the movers took in wrapping things and asking where things went influenced my rating. I recently had surgery and they were extra helpful, polite , and courteous. I liked the updates.
James G  of  Burke, VA

The whole process and the communication with Allied. The delivery teamstayed extra time to help unpack the boxes, it was very helpful.
Connie V  of  Vacaville, CA

The driver was very polite, very kind, very gentle, very respectful of my wooden floors and wouldn't let us assist him at all. He was an excellentrepresentative of Allied Van Lines.
Connie C  of  Denton, MD

Overall, the driver, crew, packer and move coordinator were very nice, friendly and courteous and did very good jobs as a team.
Timothy B  of  Oxford, PA

I was satisfied with the overall move process. The company accomplished everything that they said they would and on time.
Jeri Stev W  of  Mountain Home, AR

The crew was very careful and thorough. The communication went well and I was up to date on all the procedures. The service I received was fabulous.
Sharena G  of  Canton, MI

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