Call 1‑800‑444‑6787 to start your free quote!
Call 1‑800‑444‑6787 to start your free quote!
or fill out the form below...

Claim Form

Thank you for allowing Allied Van Lines to service your recent relocation.

For your convenience, we have provided an on-line version of our Claim Form to expedite your claim process. Please complete the claim form that follows.

Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions.

Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.

Claims/Customer Service Department:

  • To reach the Tracing area on issues of loss of an item or an overage, e-mail claimstrace@alliedvan.com or call 1-800-470-2851, Option 2 prior to filing your claim. Monday through Friday, 8 am to 5 pm EST.
  • To file a claim on-line (U.S. domestic), click here.
  • To reach the Claim Services Department (for moves WITHIN U.S. or BETWEEN U.S. and Canada), e-mail claims@alliedvan.com or call 1-800-470-2851, Option 2, Monday through Friday, 8 am to 5 pm EST.
  • Intra-Texas Claims Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery. Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR7143.
  • To reach Customer Service for moves within the US or between US and Canada) email custsvc@alliedvan.com or call at 1-800-470-2851, Option 3, Monday thru Friday, 8 am to 6 pm EST.
WHAT OUR CUSTOMERS SAY...

Everything went very smoothly with my move. I was able to coordinate my move a week before the move. All of my items were put on an inventory list and I thought the price for my move was fair.

Read more testimonials
Read more testimonials Mitchell K of Chevy Chase, MD
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689
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What our customers say

The whole move was totally seamless. This was the best move I ever had in my life. Allied was wonderful from start to finish.
Michael I  of  O Fallon, MO

The team was extremely helpful. They had experience in packing and were advising me on how to do things.
Mabel W  of  Saint Louis, MO

The customer service level was extremely high. The drivers, crew and packers were friendly, professional, and they all took great care of my items. I was also pleased with the reasonable price.
Debbie P  of  Port Saint Lucie, FL

My experience with Allied was very good from beginning to end. I was most impressed by the representative that came out, he was very professional. His name was Joe Rutherford.
Robert S  of  Colorado Spring, CO

I've moved through Allied 4 times. From Chicago to California, in California twice and my final move here.
Jewell G  of  Las Vegas, NV

The way Allied communicated with us, packed everything and everythingwas explained. The crew asked us where everything would go. We had total cooperation and they were professional.
Don B  of  Goodyear, AZ

I was most influenced in the way they delivered everything that they picked up and marked everything appropriately.
Nathan W  of  Bothell, WA

The communication of the driver was great. I was happy with the overall move process. The driver was detailed on unloading and packing of my boxes.
Bill K  of  Fulton, MO

Overall I was impressed the loading and unloading process it was efficient. Overall the whole moving process was impressive.
Kate M  of  New York, NY

The whole process was very professional. The owner came out and did anestimate. The driver was very personable. The whole crew did a fantastic job and it was an enjoyable experience.
David N  of  Denver, CO

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