Call 1‑800‑444‑6787 to start your free quote!
Call 1‑800‑444‑6787 to start your free quote!
or fill out the form below...

Claim Form

Thank you for allowing Allied Van Lines to service your recent relocation.

For your convenience, we have provided an on-line version of our Claim Form to expedite your claim process. Please complete the claim form that follows.

Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions.

Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.

Claims/Customer Service Department:

  • To reach the Tracing area on issues of loss of an item or an overage, e-mail claimstrace@alliedvan.com or call 1-800-470-2851, Option 2 prior to filing your claim. Monday through Friday, 8 am to 5 pm EST.
  • To file a claim on-line (U.S. domestic), click here.
  • To reach the Claim Services Department (for moves WITHIN U.S. or BETWEEN U.S. and Canada), e-mail claims@alliedvan.com or call 1-800-470-2851, Option 2, Monday through Friday, 8 am to 5 pm EST.
  • Intra-Texas Claims Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery. Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR7143.
  • To reach Customer Service for moves within the US or between US and Canada) email custsvc@alliedvan.com or call at 1-800-470-2851, Option 3, Monday thru Friday, 8 am to 6 pm EST.
WHAT OUR CUSTOMERS SAY...

The driver himself had set the tone for the crew and his workers. We had the same driver to load and unload.

Read more testimonials
Read more testimonials Jim S of Thomaston, GA
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689
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What our customers say

Everything was on time.The crew was friendly and took their time with our items. We were very pleased with the service.
Brett W  of  Lake Charles, LA

The whole process and the communication with Allied. The delivery teamstayed extra time to help unpack the boxes, it was very helpful.
Connie V  of  Vacaville, CA

The care that the movers took in wrapping things and asking where things went influenced my rating. I recently had surgery and they were extra helpful, polite , and courteous. I liked the updates.
James G  of  Burke, VA

The communication of the driver was great. I was happy with the overall move process. The driver was detailed on unloading and packing of my boxes.
Bill K  of  Fulton, MO

This was a very good experience. This is the best move I have ever had. The crew was professional and friendly.
Singh V  of  Novato, CA

The driver was a very good gentleman to explain things to and did not make anyone feel uncomfortable. And did the job to my highest expectations.
Alan R  of  ,

Just the ease of the crew coming in and doing the move.The crew was quick and professional but it was quality.
Anthony L  of  Salt Lake Cit, UT

The price and the way everything about the move went. The fact that the furniture was loaded on one trailer and the funiture wasn't moved.
Gregory H  of  Modesto, CA

The entire moving process was a very good experience from beginning to end. Allied Van Lines came highly recommended.
Alice H  of  Sierra Vista, AZ

The movers were professional; the packers labeled everything very clear I didn't have to look for anything. I think the move was fantastic.
Ann C  of  Houston, TX

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