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Claim Form

Thank you for allowing Allied Van Lines to service your recent relocation.

For your convenience, we have provided an on-line version of our Claim Form to expedite your claim process. Please complete the claim form that follows.

Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions.

Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.

Claims/Customer Service Department:

  • To reach the Tracing area on issues of loss of an item or an overage, e-mail claimstrace@alliedvan.com or call 1-800-470-2851, Option 2 prior to filing your claim. Monday through Friday, 8 am to 5 pm EST.
  • To file a claim on-line (U.S. domestic), click here.
  • To reach the Claim Services Department (for moves WITHIN U.S. or BETWEEN U.S. and Canada), e-mail claims@alliedvan.com or call 1-800-470-2851, Option 2, Monday through Friday, 8 am to 5 pm EST.
  • Intra-Texas Claims Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery. Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR7143.
  • To reach Customer Service for moves within the US or between US and Canada) email custsvc@alliedvan.com or call at 1-800-470-2851, Option 3, Monday thru Friday, 8 am to 6 pm EST.
WHAT OUR CUSTOMERS SAY...
Moving Company Review

The team was on time and everything was in good shape. The crew did some assembling of my things and I really appreciated that.

Read more testimonials
Read more testimonials John A of Phoenix, AZ 5
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689
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What our customers say

From start to finish, everyone was extremely professional and did everything they said they would do.
Mike/Nina F  of  Oklahoma City, OK

Allied arrived when they said they would. Allied did a good job of packing my items before they made my move.
Jay H  of  Grand Blanc, MI

The teams were great and very careful. The head driver Mike was excellent and I would absolutely request the driver if I should have to move again.
Rick S  of  Bismarck, ND

The driver was good. The driver and crew took care of business, didn't break anything, and the move was completed sooner than I thought. I'd definitely use that driver again.
Chris S  of  Tacoma, WA

The fact the people I dealt with was as helpful as much as they can be which made this move a smooth process.
Judith N  of  Camino, CA

The care they took and the follow-ups was wonderful. The crew did a wonderful job and they didn't break anything.
Marilyn P  of  Mesa, AZ

This was the best move out of a dozen moves that I have ever had. Allied Van Lines did an outstanding job.
Arthur F  of  Lake Mary, FL

The delivery driver and crew was very courteous and cautious. This move was handled very professionally.
Alexander D  of  Coffeyville, KS

My experience with Allied was very good from beginning to end. I was most impressed by the representative that came out, he was very professional. His name was Joe Rutherford.
Robert S  of  Colorado Spring, CO

Definitely the group that I worked with was extremely professional. I enjoyed working with the tm, the tm was very nice.
Elizabeth P  of  Warwick, RI

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