Call 1‑800‑444‑6787 to start your free quote!
Call 1‑800‑444‑6787 to start your free quote!
or fill out the form below...

Claim Form

Thank you for allowing Allied Van Lines to service your recent relocation.

For your convenience, we have provided an on-line version of our Claim Form to expedite your claim process. Please complete the claim form that follows.

Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions.

Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.

Claims/Customer Service Department:

  • To reach the Tracing area on issues of loss of an item or an overage, e-mail claimstrace@alliedvan.com or call 1-800-470-2851, Option 2 prior to filing your claim. Monday through Friday, 8 am to 5 pm EST.
  • To file a claim on-line (U.S. domestic), click here.
  • To reach the Claim Services Department (for moves WITHIN U.S. or BETWEEN U.S. and Canada), e-mail claims@alliedvan.com or call 1-800-470-2851, Option 2, Monday through Friday, 8 am to 5 pm EST.
  • Intra-Texas Claims Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery. Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR7143.
  • To reach Customer Service for moves within the US or between US and Canada) email custsvc@alliedvan.com or call at 1-800-470-2851, Option 3, Monday thru Friday, 8 am to 6 pm EST.
WHAT OUR CUSTOMERS SAY...
Moving Company Review

Everybody was amazing, the move went really fast and it was a really good experience. Everything about the move was perfect.

Read more testimonials
Read more testimonials Tracy D of Leesburg, FL 5
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689
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What our customers say

The team was very effecient with the packing and the overall move was great. The driver was fine and delivered on time.
Ryan K  of  Niceville, FL

Allied kept their promised. An excellent job was done during the pick up and delivery. The people were courteous.
Omar A  of  Livingston, NJ

The overall service has been very good. I was referred by other ppl and they were extremely satisfied.
Sruti D  of  Houston, TX

This was a very good experience. This is the best move I have ever had. The crew was professional and friendly.
Singh V  of  Novato, CA

Everything went very well from the crew to the driver, from loadingand unloading. Everyone was very professional.
Bonnie J  of  Jackson, TN

The driver was a very good gentleman to explain things to and did not make anyone feel uncomfortable. And did the job to my highest expectations.
Alan R  of  ,

I moved with Allied five times and they always do a great job. When given a choice of moving companies, I always choose Allied.
John B  of  Vancouver, WA

I have used Allied twice prior and have had good experiences with them. That's what made it easy for me to go with them again. Allied is consistently on time and the move is always smooth.
Nidhi B  of  Louisville, KY

The people, everybody was so easy to deal with and so helpful. This time we had two drivers and they both were good. One driver came as the other driver pulled out.
Karen S  of  Denton, TX

I knew the local agent or Allied representative personally. The representative handled the entire move on my behalf and everything went according to plan.
Kevin B  of  Marlton, NJ

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