Call 1‑800‑444‑6787 to start your free quote!
Call 1‑800‑444‑6787 to start your free quote!
or fill out the form below...

Claim Form

Thank you for allowing Allied Van Lines to service your recent relocation.

For your convenience, we have provided an on-line version of our Claim Form to expedite your claim process. Please complete the claim form that follows.

Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions.

Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.

Claims/Customer Service Department:

  • To reach the Tracing area on issues of loss of an item or an overage, e-mail claimstrace@alliedvan.com or call 1-800-470-2851, Option 2 prior to filing your claim. Monday through Friday, 8 am to 5 pm EST.
  • To file a claim on-line (U.S. domestic), click here.
  • To reach the Claim Services Department (for moves WITHIN U.S. or BETWEEN U.S. and Canada), e-mail claims@alliedvan.com or call 1-800-470-2851, Option 2, Monday through Friday, 8 am to 5 pm EST.
  • Intra-Texas Claims Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery. Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR7143.
  • To reach Customer Service for moves within the US or between US and Canada) email custsvc@alliedvan.com or call at 1-800-470-2851, Option 3, Monday thru Friday, 8 am to 6 pm EST.
WHAT OUR CUSTOMERS SAY...
Moving Company Review

Throughout the whole move they were in communication with us. They were there when they said and did what they said.

Read more testimonials
Read more testimonials Alan C of Grand Junction, CO 5
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689
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What our customers say

I would recommend Allied because everything went like clock work. The del tm was efficient and trust worthy.
Bob J  of  Rapid City, SD

The care that the movers took in wrapping things and asking where things went influenced my rating. I recently had surgery and they were extra helpful, polite , and courteous. I liked the updates.
James G  of  Burke, VA

The overall experience. They were there on time and did what they were supposed to. They were very professional.
Larry W  of  Tampa, FL

Overall, everything went smoothly. The team explained everything about the loading, and unloading process.
Gerald D  of  West Point, NE

The whole process was very professional. The owner came out and did anestimate. The driver was very personable. The whole crew did a fantastic job and it was an enjoyable experience.
David N  of  Denver, CO

The whole move was wonderful. I think the driver and the crew were fantastic. The crew that loaded and unloaded I would recommend.
Terry/Marilyn T  of  Denver, CO

The crew was very careful and thorough. The communication went well and I was up to date on all the procedures. The service I received was fabulous.
Sharena G  of  Canton, MI

I was most influenced in the way they delivered everything that they picked up and marked everything appropriately.
Nathan W  of  Bothell, WA

This was the best move out of a dozen moves that I have ever had. Allied Van Lines did an outstanding job.
Arthur F  of  Lake Mary, FL

Everybody was amazing, the move went really fast and it was a really good experience. Everything about the move was perfect.
Tracy D  of  Leesburg, FL

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