Call 1‑800‑444‑6787 to start your free quote!
Call 1‑800‑444‑6787 to start your free quote!
or fill out the form below...

Claim Form

Thank you for allowing Allied Van Lines to service your recent relocation.

For your convenience, we have provided an on-line version of our Claim Form to expedite your claim process. Please complete the claim form that follows.

Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions.

Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.

Claims/Customer Service Department:

  • To reach the Tracing area on issues of loss of an item or an overage, e-mail claimstrace@alliedvan.com or call 1-800-470-2851, Option 2 prior to filing your claim. Monday through Friday, 8 am to 5 pm EST.
  • To file a claim on-line (U.S. domestic), click here.
  • To reach the Claim Services Department (for moves WITHIN U.S. or BETWEEN U.S. and Canada), e-mail claims@alliedvan.com or call 1-800-470-2851, Option 2, Monday through Friday, 8 am to 5 pm EST.
  • Intra-Texas Claims Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery. Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR7143.
  • To reach Customer Service for moves within the US or between US and Canada) email custsvc@alliedvan.com or call at 1-800-470-2851, Option 3, Monday thru Friday, 8 am to 6 pm EST.
WHAT OUR CUSTOMERS SAY...

It was my experience with the driver that I had. In the crazy and stressful time of the move the driver was dependable. The driver had good interpersonal skills. The driver was very professional.

Read more testimonials
Read more testimonials Kara P of New Britain, CT
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689
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What our customers say

Allied Van Lines

WEll, everything was handled very well and the crew was very organized and the move was done on time and was just fined. There was a small table /nig ing else was fine.

Gustavo C  of  Akron, OH 5 Rating:

12/24/2014

Allied Van Lines

They were available when I needed them. They were prompt and professional. They also communicated with me throughout the process.

Brenda B  of  Marion, IA 4.8 Rating:

06/04/2013

Allied Van Lines

My questions were answered quickly. The rep gave me scenarios and everything went smoothly. The packers were good. The loading crew was very good. The driver was very nice.

Vicky C  of  Schwenksville, PA 5 Rating:

01/14/2014

Allied Van Lines

The person that I dealt with dealing with the coordinating was great, her name was Linda Mitchell. Everything went very smoothly and perfect.

Paul/Molly A  of  Indianapolis, IN 4.4 Rating:

05/18/2014

Allied Van Lines

They did a great job , they were professional and timely. Latoya did a good job also she kept me informed.

Larissa O  of  Aurora, IL 4.8 Rating:

05/23/2014

Allied Van Lines

They did a good job and the client coordinator was really friendly and overall I'm satisfied and everything showed up within the window promised.

Timothy D  of  Franklin Park, IL 4.3 Rating:

05/09/2013

Allied Van Lines

Everyone I dealt with has been very professional and friendly. They did a great job. Our move coordinator was fantastic but I had to keep asking for the estimated pickup and delivery time. I wasn't informed until I asked.

Jacqueline S  of  Denver, CO 4.8 Rating:

05/01/2014

Allied Van Lines

There was good communication. The driver was trustworthy. They showed up when they said they would. I would use Allied again.

Alyse S  of  Cranbury, NJ 4.8 Rating:

06/25/2014

Allied Van Lines

The professionalism of Allied. I was accommodated for everything that I needed. The crew put the legs back on my pool table.

Skip H  of  Tampa, FL 5 Rating:

05/07/2013

Allied Van Lines

Everyone that I met from Allied was excellent. I have moved b/f across the US but this was an excellent move.

Debbie B  of  Albuquerque, NM 5 Rating:

06/03/2014

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