Call 1‑800‑444‑6787 to start your free quote!
Call 1‑800‑444‑6787 to start your free quote!
or fill out the form below...

Claim Form

Thank you for allowing Allied Van Lines to service your recent relocation.

For your convenience, we have provided an on-line version of our Claim Form to expedite your claim process. Please complete the claim form that follows.

Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions.

Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.

Claims/Customer Service Department:

  • To reach the Tracing area on issues of loss of an item or an overage, e-mail claimstrace@alliedvan.com or call 1-800-470-2851, Option 2 prior to filing your claim. Monday through Friday, 8 am to 5 pm EST.
  • To file a claim on-line (U.S. domestic), click here.
  • To reach the Claim Services Department (for moves WITHIN U.S. or BETWEEN U.S. and Canada), e-mail claims@alliedvan.com or call 1-800-470-2851, Option 2, Monday through Friday, 8 am to 5 pm EST.
  • Intra-Texas Claims Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery. Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR7143.
  • To reach Customer Service for moves within the US or between US and Canada) email custsvc@alliedvan.com or call at 1-800-470-2851, Option 3, Monday thru Friday, 8 am to 6 pm EST.
WHAT OUR CUSTOMERS SAY...

It was basically the overall move. Everything went well from start to finish. Setting up dates and easy modifications were included.

Read more testimonials
Read more testimonials Magda V of Delphos, OH
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689
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What our customers say

Allied Van Lines

The driver was outstanding, polite, on time, and did what he said he would do. I would definitely recommend him. There wasn't good communication.

David R  of  Canyon Country, CA 4.5 Rating:

05/20/2014

Allied Van Lines

This is our seventh relocation; the driver, crew & coordinator get the highest marks. The coordinator was Bobby at Rose Moving. The packers score lower b/c of a few lost items due to a hurried pack.

Scott C  of  Cary, NC 4.8 Rating:

11/08/2013

Allied Van Lines

The driver most influenced my rating. The driver was professional and communicated with us. We always knew where our belongings were at all times.

Ashley & Marc H  of  San Francisco, CA 4.5 Rating:

07/09/2013

Allied Van Lines

How nice and respectful that the crew was. There was a few times they went out of their way. There were a few things broken but they moved a lot of stuff and they did a good job, no big deal. The crew were hard workers.

Brandon R  of  Indianapolis, IN 4.8 Rating:

11/28/2014

Allied Van Lines

Every question that you just asked me is how good they are and I would definitely recommend them It is just the care and treatment that we received.

Sherry & David H  of  Sacramento, CA 5 Rating:

12/16/2014

Allied Van Lines

The fact that I have used them before, both times it was very easy. They took care of everything, it was really professional.

Matt & Dorcas S  of  Upland, CA 5 Rating:

08/05/2013

Allied Van Lines

The care that was taken with my equipment. I had many moves and things broken, but it was the actual care of my equipment. We had one move where we lost quite a bit.

Eric B  of  Peoria, IL 5 Rating:

03/20/2014

Allied Van Lines

The agent was not the most attentive and I had to call repeated times to figure out the scheduling of arrival. The moving guys were great. My very expensive silk dress was put into a box with metal

Lori T  of  Saratoga Springs, NY 4.3 Rating:

03/26/2014

Allied Van Lines

This is the 3rd time I use the same coordinator; he is perfect just wonderful. This is my 2nd time using Allied they are great & I would use them again.

Valerie B  of  Houston, TX 5 Rating:

06/30/2014

Allied Van Lines

I think that they were just very professional and took good care of our things, funny guys and we have used Allied before so my recommendation of a ten is also from previous service.

Jessica T  of  Brooklyn, NY 5 Rating:

08/28/2014

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