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Claim Form

Thank you for allowing Allied Van Lines to service your recent relocation.

For your convenience, we have provided an on-line version of our Claim Form to expedite your claim process. Please complete the claim form that follows.

Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions.

Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.

Claims/Customer Service Department:

  • To reach the Tracing area on issues of loss of an item or an overage, e-mail or call 1-800-470-2851, Option 2 prior to filing your claim. Monday through Friday, 8 am to 5 pm EST.
  • To file a claim on-line (U.S. domestic), click here.
  • To reach the Claim Services Department (for moves WITHIN U.S. or BETWEEN U.S. and Canada), e-mail or call 1-800-470-2851, Option 2, Monday through Friday, 8 am to 5 pm EST.
  • Intra-Texas Claims Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery. Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR7143.
  • To reach Customer Service for moves within the US or between US and Canada) email or call at 1-800-470-2851, Option 3, Monday thru Friday, 8 am to 6 pm EST.

Price was very competitive and the least expensive. The promptness was good. The 1st rep left. They underestimated the loading size. The driver/crew delivered 2 days early. This was very good for me. It saved me some money. I could leave the hotel earlier.

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Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689

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What our customers say

Allied Van Lines

Allied was perfect on both occasions that I have used them. This was a hassle-free move. Winston Belafonte was efficient.

Joan O  of  Bayonne, NJ 5 Rating:


Allied Van Lines

The delay in the delivery of my goods, from the big spread that was given originally. I performed the majority but the agent's crew packed the fragile. I was told the driver making the delivery was going to be loading, but an intermediate group did that.

James B  of  Brookline, MA 4.3 Rating:


Allied Van Lines

Everything seemed to go just fine. We haven't unpacked so we don't know the condition of the items. The house isn't finished and the boxes were put into the garage.

Brock & Alicia P  of  Houston, TX 5 Rating:


Allied Van Lines

The overall experience was really good. We had someone come out to explain everything to us. The driver was absolutely amazing. He worked w/ us and he did a great job.

Adriana U  of  San Antonio, TX 4.8 Rating:


Allied Van Lines

I've used Allied 4 different times. I've always been very very satisfied with the company. Pete, the coordinator, did a great job.

Tom L  of  Camarillo, CA 5 Rating:


Allied Van Lines

This is second time I used company, they are very good. They show up on time. One complaint they loaded wrong truck but otherwise it was good.

Dave N  of  Blue Grass, IA 4.5 Rating:


Allied Van Lines

I was influenced by the timeliness of the move and the courtesy displayed by the couple who delivered my items.

William Q  of  Naples, FL 5 Rating:


Allied Van Lines

They were very professional including the local agent. The lady who owned it went out of the way to be helpful. Her name was Julie. She was awesome. I really liked her. It was a nasty weather day. The driver was 4 hours late.

Bob G  of  Rancho Cordova, CA 4.7 Rating:


Allied Van Lines

There was not any communication from Allied. I had to make calls to get information about the move. The movers and drivers did an excellent job. I also had some damaged items.

Lydia S  of  Palm City, FL 4.3 Rating:


Allied Van Lines

I trust Allied. When the driver arrived they had to purchase the dollies. They purchased cheap dollies and had to use ours. The crew didn't know how to load odd furniture but it worked out.

Bonnie B  of  Boyle, MS 4.1 Rating:


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