Call 1‑800‑444‑6787 to start your free quote!
Call 1‑800‑444‑6787 to start your free quote!
or fill out the form below...

Claim Form

Thank you for allowing Allied Van Lines to service your recent relocation.

For your convenience, we have provided an on-line version of our Claim Form to expedite your claim process. Please complete the claim form that follows.

Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions.

Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.

Claims/Customer Service Department:

  • To reach the Tracing area on issues of loss of an item or an overage, e-mail claimstrace@alliedvan.com or call 1-800-470-2851, Option 2 prior to filing your claim. Monday through Friday, 8 am to 5 pm EST.
  • To file a claim on-line (U.S. domestic), click here.
  • To reach the Claim Services Department (for moves WITHIN U.S. or BETWEEN U.S. and Canada), e-mail claims@alliedvan.com or call 1-800-470-2851, Option 2, Monday through Friday, 8 am to 5 pm EST.
  • Intra-Texas Claims Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery. Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR7143.
  • To reach Customer Service for moves within the US or between US and Canada) email custsvc@alliedvan.com or call at 1-800-470-2851, Option 3, Monday thru Friday, 8 am to 6 pm EST.
WHAT OUR CUSTOMERS SAY...

The driver and the guys who unloaded were very good. They made sure stuff was in the right place and double checked for me. One of the guys made sure my fridge was here 3 days ahead of schedule b/c of my ill son.

Read more testimonials
Read more testimonials Tammy G of Lawrenceville, GA
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689
X

Find Your Zipcode

loading
X

Continue your free moving quote

Submit request for a FREE moving quote
X

What our customers say

Allied Van Lines

The truck driver and the pricing is what most influenced my rating. The price was higher than anticipated, but everything was good. The driver told me in advance that the del would be late.

Joan T  of  Tampa, FL 5 Rating:

03/19/2013

Allied Van Lines

The special request was not completed and a few items were damaged. They did not complete my special request. I told several people that I wanted my mattress wrapped and it was not.

Xiaomin C  of  Millbrae, CA 4.5 Rating:

05/22/2013

Allied Van Lines

Everything overall. How the pick-up was organized & the del. The price was a little bit high, but that's it. They did everything, inst & loaded.

Gayk G  of  Bellevue, WA 5 Rating:

03/26/2014

Allied Van Lines

The move was great, but I had one concern with the miscommunication of Allied and local agent's crew. It was some dispute with my loading with the local agent and Allied.

Kevin D  of  Fort Collins, CO 4.8 Rating:

09/30/2014

Allied Van Lines

They were very efficient, friendly, helpful, and explained things. It was smooth. They separated the items that I wanted to be moved first.

Beverly P  of  Andersonville, TN 5 Rating:

08/13/2014

Allied Van Lines

They were very professional. The driver was very good. He wrapped the majority of the large items. He was unbelievably professional and overly cautious. He kept reminding the crew to be careful.

Jason G  of  Shrewsbury, MA 4.8 Rating:

12/08/2014

Allied Van Lines

I liked how professional everyone was in coordinating this move. We moved far away. The driver was very professional and friendly.

Tina Y  of  Yankton, SD 4.9 Rating:

05/20/2014

Allied Van Lines

It was effortless on my part, they were punctual, quick, they didn't fool around, they got it on the truck, the driver called and confirmed a day before and he was here.

Marian C  of  Surprise, AZ 5 Rating:

10/30/2014

Allied Van Lines

I trust Allied. When the driver arrived they had to purchase the dollies. They purchased cheap dollies and had to use ours. The crew didn't know how to load odd furniture but it worked out.

Bonnie B  of  Boyle, MS 4.1 Rating:

04/18/2013

Allied Van Lines

I was most influenced by the promptness and responsiveness to my questions. When I emailed Cameron, I received a response within 24 hours, if not sooner.

Nina W  of  Mountain View, CA 4.8 Rating:

08/07/2013

Write A Review!