Call 1‑800‑444‑6787 to start your free quote!
Call 1‑800‑444‑6787 to start your free quote!
or fill out the form below...

Claim Form

Thank you for allowing Allied Van Lines to service your recent relocation.

For your convenience, we have provided an on-line version of our Claim Form to expedite your claim process. Please complete the claim form that follows.

Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions.

Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.

Claims/Customer Service Department:

  • To reach the Tracing area on issues of loss of an item or an overage, e-mail claimstrace@alliedvan.com or call 1-800-470-2851, Option 2 prior to filing your claim. Monday through Friday, 8 am to 5 pm EST.
  • To file a claim on-line (U.S. domestic), click here.
  • To reach the Claim Services Department (for moves WITHIN U.S. or BETWEEN U.S. and Canada), e-mail claims@alliedvan.com or call 1-800-470-2851, Option 2, Monday through Friday, 8 am to 5 pm EST.
  • Intra-Texas Claims Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery. Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR7143.
  • To reach Customer Service for moves within the US or between US and Canada) email custsvc@alliedvan.com or call at 1-800-470-2851, Option 3, Monday thru Friday, 8 am to 6 pm EST.
WHAT OUR CUSTOMERS SAY...

The fact that they did a good job. I would definitely recommend them based on what I saw and what they did.

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Read more testimonials Teresa J of Boiling Springs, SC
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689
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What our customers say

Allied Van Lines

The routine and the person communicating with me . There was a lack of communication, I didn't know of the delivery time until the actual time. ISSUE WITTH THE DELIVERY DATES.

Matthew A  of  Grand Forks, ND 4.8 Rating:

10/09/2014

Allied Van Lines

There was not any communication from Allied. I had to make calls to get information about the move. The movers and drivers did an excellent job. I also had some damaged items.

Lydia S  of  Palm City, FL 4.3 Rating:

06/23/2014

Allied Van Lines

I was pretty much satisfied. I thought they would have let me know a little sooner when it would be here. They were a little slow on del date.

Janet E  of  Palm Coast, FL 4.9 Rating:

03/26/2014

Allied Van Lines

The driver's communicated with me and they were on time. They were also funny and I felt comfortable with them being there.

Patricia E  of  Denver, CO 5 Rating:

08/13/2014

Allied Van Lines

They were very professional. The driver was very good. He wrapped the majority of the large items. He was unbelievably professional and overly cautious. He kept reminding the crew to be careful.

Jason G  of  Shrewsbury, MA 4.8 Rating:

12/08/2014

Allied Van Lines

Just the coordination of the schedule considering us buying and selling a home and it being a cross-country move. Looks like they took really good care of this stuff and carefully packed things.

Phill & Debbie P  of  Simpsonville, SC 5 Rating:

09/19/2014

Allied Van Lines

It was my experience with the driver that I had. In the crazy and stressful time of the move the driver was dependable. The driver had good interpersonal skills. The driver was very professional.

Kara P  of  New Britain, CT 5 Rating:

07/05/2013

Allied Van Lines

Overall we were satisfied with this move. I was told they would arrive the next day and I was also told they will call before they came the next day as well and they did not call.

Valerie G  of  Knoxville, TN 4.8 Rating:

01/13/2014

Allied Van Lines

The care that the movers took and the communication was very good. I had a couple of items that I wanted to make sure that were packed with care.

Jan I  of  Monticello, MN 5 Rating:

05/23/2014

Allied Van Lines

The professionalism of how they packed every item. I like how they packed the furniture. It's better than my moving experiences in the past.

Alia S  of  Orlando, FL 5 Rating:

06/25/2014

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