Call 1‑800‑444‑6787 to start your free quote!
Call 1‑800‑444‑6787 to start your free quote!
or fill out the form below...

Claim Form

Thank you for allowing Allied Van Lines to service your recent relocation.

For your convenience, we have provided an on-line version of our Claim Form to expedite your claim process. Please complete the claim form that follows.

Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions.

Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.

Claims/Customer Service Department:

  • To reach the Tracing area on issues of loss of an item or an overage, e-mail claimstrace@alliedvan.com or call 1-800-470-2851, Option 2 prior to filing your claim. Monday through Friday, 8 am to 5 pm EST.
  • To file a claim on-line (U.S. domestic), click here.
  • To reach the Claim Services Department (for moves WITHIN U.S. or BETWEEN U.S. and Canada), e-mail claims@alliedvan.com or call 1-800-470-2851, Option 2, Monday through Friday, 8 am to 5 pm EST.
  • Intra-Texas Claims Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery. Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR7143.
  • To reach Customer Service for moves within the US or between US and Canada) email custsvc@alliedvan.com or call at 1-800-470-2851, Option 3, Monday thru Friday, 8 am to 6 pm EST.
WHAT OUR CUSTOMERS SAY...

The rep was really good and made things simple due to the rep calling me back having constant communication.

Read more testimonials
Read more testimonials Kim W of Holiday, FL
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689
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What our customers say

I was very satisfied with the way that the entire move was handled. It was a difficult move, but Allied handled it very well.
Judy M  of  Dowagiac, MI

From the time Jerry came out until the time everything was delivered, the whole experience was great. I experienced a wonderful time with Allied. They should be proud of their service.
Canda/Don W  of  Redding, CA

Overall, everything went smoothly. The team explained everything about the loading, and unloading process.
Gerald D  of  West Point, NE

The driver, coordinator and sales person were nice, kind, courteous and accurate. The coordinator also kept in touch with me. The driver called me to get notice of everything being okay.
Sickle Kathy V  of  Apollo Beach, FL

The packer Lee was good, he took extra care, he loaded and packed a good number of things. The others were nice, also Paul the driver.
James O  of  Oakland, TN

Throughout the whole move they were in communication with us. They were there when they said and did what they said.
Alan C  of  Grand Junction, CO

The people, everybody was so easy to deal with and so helpful. This time we had two drivers and they both were good. One driver came as the other driver pulled out.
Karen S  of  Denton, TX

Overall I was impressed the loading and unloading process it was efficient. Overall the whole moving process was impressive.
Kate M  of  New York, NY

My experience with Allied was very good from beginning to end. I was most impressed by the representative that came out, he was very professional. His name was Joe Rutherford.
Robert S  of  Colorado Spring, CO

They are terrific, they came through when they promised, careful with everything and this is the second time I have used them. No problems at all.
Mr. & Mrs. B  of  Loris, SC

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