Call 1‑800‑444‑6787 to start your free quote!
Call 1‑800‑444‑6787 to start your free quote!
or fill out the form below...

Claim Form

Thank you for allowing Allied Van Lines to service your recent relocation.

For your convenience, we have provided an on-line version of our Claim Form to expedite your claim process. Please complete the claim form that follows.

Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions.

Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.

Claims/Customer Service Department:

  • To reach the Tracing area on issues of loss of an item or an overage, e-mail claimstrace@alliedvan.com or call 1-800-470-2851, Option 2 prior to filing your claim. Monday through Friday, 8 am to 5 pm EST.
  • To file a claim on-line (U.S. domestic), click here.
  • To reach the Claim Services Department (for moves WITHIN U.S. or BETWEEN U.S. and Canada), e-mail claims@alliedvan.com or call 1-800-470-2851, Option 2, Monday through Friday, 8 am to 5 pm EST.
  • Intra-Texas Claims Use the "US Moving Services Statement of Claim" to file a claim online for an intra-Texas move or contact us through e-mail at: US Claims Claims for intra-Texas moves must be filed within 90 days of delivery. Complaints concerning the Household Goods Carrier's claim handling should be directed to the TXDOT's Motor Carrier Division 1-800-299-1700.  TXDOT MCR7143.
  • To reach Customer Service for moves within the US or between US and Canada) email custsvc@alliedvan.com or call at 1-800-470-2851, Option 3, Monday thru Friday, 8 am to 6 pm EST.
WHAT OUR CUSTOMERS SAY...

Everyone was extremely courteous and professional, and I was extremely impressed with our driver, he went above and beyond to make sure we were satisfied and he didn't have to do that.

Read more testimonials
Read more testimonials Tamara B of Urbana, OH
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689
X

Find Your Zipcode

loading
X

Continue your free moving quote

Submit request for a FREE moving quote
X

What our customers say

Allied Van Lines

The move was smooth. Everything was coordinated well. The driver was very accommodating about the delivery times.

Patricia D  of  Racine, WI 5 Rating:

06/09/2014

Allied Van Lines

They came in and told us everything they were going to do before doing it. I was able to contact them and if I couldn't they would reach me. The driver was also helpful and nice. I don't know where my good lamp is but other than that everything is fine.

Tina & Michael M  of  Ellwood City, PA 5 Rating:

01/09/2014

Allied Van Lines

There was so much concern and they mostly made me comfortable with every move. They were very flexible towards my schedule. The only thing I was uncomfortable w/ was the time for pick-up and delivery.

Shadfan Nimer A  of  York, PA 4.7 Rating:

09/12/2013

Allied Van Lines

I liked how professional everyone was in coordinating this move. We moved far away. The driver was very professional and friendly.

Tina Y  of  Yankton, SD 4.9 Rating:

05/20/2014

Allied Van Lines

I was pleased with courtesy and the extra miles that Allied went for me. The driver and packers were very professional and helpful.

Joseph M  of  Orlando, FL 5 Rating:

01/07/2014

Allied Van Lines

Our company paid for the move so they dictated who we can use. The crew who picked up the goods were very good, The driver and his wife were wonderful, I will use them again.

Jessica C  of  Norristown, PA 4.8 Rating:

07/26/2013

Allied Van Lines

I have moved now 9 times in my career. This move has been maybe one of the top one or two so I would recommend Allied.

Thomas D  of  Friendswood, TX 4.2 Rating:

06/05/2014

Allied Van Lines

The customer service we got and we could've done things to help move it along better. The original date would have been great but we had something to do that day. They changed the date to a better date.

Michael/Gayle B  of  Victorville, CA 4.3 Rating:

08/01/2013

Allied Van Lines

I thought they did a very good job, my things showed up early, nothing's broken, and I was really impressed with everything. The delivery was earlier than expected.

Jennifer A  of  Alexandria, VA 4.9 Rating:

05/28/2014

Allied Van Lines

The driver and crew that did the packing and unpacking were extremely good and pleasant to work with.

Cynthia F  of  Ozark, AL 5 Rating:

05/07/2014

Write A Review!