Price was very competitive and the least expensive. The promptness was good. The 1st rep left. They underestimated the loading size. The driver/crew delivered 2 days early. This was very good for me. It saved me some money. I could leave the hotel earlier.
The hard work performed by the crew. Loading and the unloading. The problem was the timing. It worked out ok. The driver was excellent and handled the crew well. The driver was late but he did call.
My move was extremely difficult and the crew worked exceptionally hard and the driver was great. They were great in handling my move which consisted of two locations.
The special request was not completed and a few items were damaged. They did not complete my special request. I told several people that I wanted my mattress wrapped and it was not.
The day that the crew was unpacking was very cold and it was raining very hard. However, they did a wonderful job under these weather conditions.
They were accessible. I was contacted by the coordinator and she was friendly, I was definitely pleased with the coordinator. They were a day late with the delivery.
I think I was satisfied, everything is smooth, and the price was reasonable, and the schedule is okay and the couple days delay was okay because they offered benefits and it was acceptable. The driver left something broken and he said you can make a claim to get a reimbursement
They were extremely courteous. The movers and the driver were extremely nice and polite and they showed me a great deal of respect for me and my home.
Overall, I was very satisfied. They had to shuttle everything to the truck from my home because they could not get the truck in my driveway. The driver had the wrong phone number but it worked out OK.
The actual driver and his crew and the professionalism that they showed. The driver and crew was absolutely wonderful, polite, cleaned up behind themselves. and several pieces that I showed them to take very good care of they did just that, they are wonderful.