Call 1‑800‑444‑6787 to start your free quote!
Call 1‑800‑444‑6787 to start your free quote!
or fill out the form below...

Quality Service

service

Nothing earns a customer's trust during household moving like quality. We've always known that at Allied. In fact, while some van lines talk quality, you've probably discovered it's difficult for them to provide any tangible evidence to support their claim. Not a problem at Allied. Quality Household Moving Services from Allied

In 1995, Allied Van Lines introduced our Quality Service Audit (QSA) to assure our customers of getting the highest quality household moving service available anywhere. Through extensive research, we identified the things that were most responsible for customer satisfaction during their household moving experience. We used the information we gathered to develop a uniquely comprehensive and accurate customer service satisfaction survey, conducted by an independent third party, and continue to use this system to raise the bar for setting quality performance measurement standards.

Based on what we've learned, we have developed an assortment of exclusive, quality-enhancing programs to assure every move we make is the right move:

Quality Alliance

Our Quality Alliance is a team of agents, drivers and other employees working to ensure that Allied is constantly striving to maintain and improve each area of service. The Alliance has developed and implemented a set of quality standards that rank as the most comprehensive in the industry.

Allied University

Allied drivers are specially trained at our 3,000 square foot Allied University campus in the proper techniques of maneuvering furniture and loading a truck. Courses include customer service, safety and equipment standards. All Allied drivers attend an intensive three-day session that combines classroom education with hands-on moving instruction.

Allied Master Movers

Motivating our drivers to reach new levels of performance and expertise is what keeps our service levels growing and improving. There are 10 rigorous standards a driver must meet in order to attain the title of Allied Master mover including two years of service, as well as ranking in the top percentage of all drivers in customer service survey scores and claims.

Completion of our Master Moving School is also required. Designed in endowing drivers with a better understanding of how performance can continually be improved, curriculum covers the fleet ranking process, quality development, customer service, handling claims, operations, shipment processing, pricing and safety.

In order to retain Master mover status, drivers must re-qualify each year.

Professional Driver Development Program

Drivers must complete this five-day, hands-on program designed to ensure driver quality in load/unload techniques, paperwork preparation, customer service, communication skills and claim prevention.

Equipment Standards

All vehicles must be inspected daily by the driver. There is a formal inspection twice a year. Vehicles must be cleaned inside and out regularly, and appearance must be at an acceptable level at all times.

With Allied Quality Services, Moving is Enjoyable

At Allied, we do the research regarding quality household moving for our customers to provide them with the best possible experience. The many measures we take to guarantee quality throughout the household moving process are there to make your move not only efficient, but enjoyable. Our quality-enhancing programs guarantee that every move is a quality move.

WHAT OUR CUSTOMERS SAY...
Moving Company Review

The attentiveness to our needs and the promptness of the help.We called that morning and someone came that afternoon.

Read more testimonials
Read more testimonials Robert S of Michigan City, IN 5
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689
X

Find Your Zipcode

loading
X

Continue your free moving quote

Submit request for a FREE moving quote
X

What our customers say

There overall ability to move us influenced my rating. They delivered as promised and did a great job.
Mary K  of  New Bern, NC

We had a better experience with Allied compared to another moving company we moved with, and John the driver was excellent.
David P  of  Mansfield, TX

The way the team treated me. I appreciated the respect they showed me as a customer. Also, they were diligent, professional and did a great job.
Brion S  of  Cazenovia, NY

The team was on time and everything was in good shape. The crew did some assembling of my things and I really appreciated that.
John A  of  Phoenix, AZ

This was a very good experience. This is the best move I have ever had. The crew was professional and friendly.
Singh V  of  Novato, CA

The service that was provided was excellent. I have no complaints. Everybody was nice and did what they were supposed to do.
Pedro B  of  Plano, TX

I've moved through Allied 4 times. From Chicago to California, in California twice and my final move here.
Jewell G  of  Las Vegas, NV

It happened exactly as I was told. The packers packed everything, the driver called when on the way it was no surprises. I was so impressed with the driver finding a inch long and wide stick.
Linda A  of  Pooler, GA

I used Allied back in June with my very first move. I was extremely satisfied with everything that happened during that move and during this move as well. The crew was very professional.
Linda A  of  Greensboro, NC

They got here on time and were respectful and pleasant. This was a difficult move but they did a great job.
Gilbert/Nancy B  of  Aiken, SC

What are you waiting for?

Join the thousands of people just like you, that rely on our moving services every day!

Get Started For FREE