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Ask Allied: What should I consider when choosing movers?

by Jackie Heath on Oct 22, 2019
What to consider when choosing movers

When you hire a moving company to help you relocate your entire life, you’re trusting them with all your stuff: furniture, electronics, items of sentimental value, etc. So it’s no wonder that many people find the process of looking for and vetting a trustworthy moving company more than a little daunting. We’ve decided to help ease the process with four tips to help you find a moving company you know you can trust.

  1. Ask Around

    Doing your research online is a good place to start, but it can also be overwhelming. Every moving company will talk itself up on its own website and post the most glowing testimonials, but what do people really think of them? If you check their Google listing, it seems everyone either loves them or hates them, so how do you know what to believe?

    The best way to avoid that confusion is by asking someone you trust. Do you know someone who’s moved recently? Ask them which company they used and if they were satisfied with the service they received. That should at least provide you with somewhere to start when researching potential moving companies.

  2. Get Multiple In-Home Estimates

    Don’t make the mistake of deciding on a moving company before getting all the information just because you love their website, or your nephew happens to work for them. Get a quote from at least three different moving companies so you have a chance to compare, not only their prices, but their services and offerings, before making a decision.

    When asking for a quote, check for moving companies that provide in-home estimates, as that will give you a more accurate estimate. When movers can come into your home and see how much space you have and how much stuff you want to move, they’ll be better equipped to estimate how much they would charge you for your move.

  3. Look for Red Flags

    Anything the company does that makes you skeptical or uncomfortable before you sign on the dotted line should be taken into consideration. For example, most moving companies won’t ask for a cash deposit before they do any work, so avoid anyone who does ask for such an advance. If they seem more concerned with getting the money than making sure you’re a satisfied customer, you should probably get out while you can, because chances are it’s not a company you want to work with.

    When vetting a moving company, you should also never be afraid to ask as many questions as you want. If they have trouble answering your questions, seem unsure of what they’re doing, or show up late, those are all red flags that could mean you’d be better served by another moving company.

  4. Make Sure Your Movers Are Licensed and Insured
    The U.S. Department of Transportation’s Federal Motor Carrier Safety Administration (FMCSA) has a Protect Your Move section of their website where you can verify your movers have a DOT number if you’re moving out of state. The DOT number is the number the FMCSA issues to movers who are licensed to move customers between states. If something goes wrong and you have to file a claim against your movers, you’ll need their DOT number to do it.

    If you’re new home is in the same state where you currently live, check with your local consumer affairs agency to see if there’s anything about your movers you should know. The FMCSA website has a contacts database where you can find your local agency.

Feel free to apply all these tests (and more) to our professional moving staff. We feel confident they’ll pass with flying colors because we took the time to vet and train them ourselves. You can get a free quote now to start the process of working with a moving company you know you can trust.

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