PITTSBURGH (November 20, 2017) – Allied Van Lines, Inc., one of the world’s largest moving companies, is pleased to announce Central Van & Storage, Inc. with locations in Pittsburgh, PA, Charleston, WV, and Clarksburg, WV the prestigious 2017 Agent of the Year award.
This premier award is given annually to the Allied agent that provides outstanding customer service and experiences growth in all aspects of their household goods moving business. Qualifying agents must have excellent quality and customer satisfaction scores along with a superior safety record. They must also demonstrate a significant increase in both hauling and booking volume year over year. This year’s winner has had an exceptional year in all aspects of our business with year over year booking & hauling growth, exceptional quality, excellent Booking Quality Scores, outstanding military quality scores, driver and fleet safety performance, Peak Season Hauling recognition and claims performance.
“We are truly humbled to accept this recognition amongst a strong network of Allied agents. Our team’s commitment to high standards in quality and customer service in all areas of our business kept us motivated to strive for excellence” said Gene Papa, President and CEO of Central Van & Storage, Inc. “We are dedicated to continue to deliver consistently on high quality and excellent customer service with the help of our talented team at Central Van & Storage, Inc. and the support of the Allied network. We are very proud and excited to be recognized for all the efforts with winning this prestigious award as this is our 20th year representing Allied Van Lines.”
“Central Van & Storage Inc., achieved first place in every category because of their dedication and focus on customer quality and satisfaction. They consistently delivered on what the customer wanted and it shows in their scores,” said Lesli Bertoli, vice president and general manager of Allied Van Lines. “We congratulate Gene and the entire team for demonstrating their commitment to providing the highest level of excellence to the customer and the move experience.”
This is the first time Central Van & Storage Inc., has won the Agent of the Year Award as well as the Consumer Agent of the Year award. They also earned several other awards in the Operations and Quality divisions. An agent with Allied Van Lines since 1997, they specialize in local, long-distance and international moves for consumers, corporate clients and military/government personnel. For more information about Central Van & Storage, please visit www.centralvan.com.