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Ask Allied: May I Request a Re-Weigh of My Shipment?

by Jackie Heath on Dec 11, 2015
Ask Allied: May I Request a Re-Weigh of My Shipment? Moving company prices are figured based on the weight of your belongings at the time of your move. Although you can opt for a guaranteed flat fee to avoid any last-minute charges, most families choose to pay the actual moving weight costs.

Ask-Allied-Reweigh-Household-ItemsMoving company prices are figured based on the weight of your belongings at the time of your move. Although you can opt for a guaranteed flat fee to avoid any last-minute charges, most families choose to pay the actual moving weight costs.

In order to get an accurate measure of your home’s contents, we weigh our truck twice—once before we arrive (and the truck is empty), and once after we load it up. This weight, the mileage of the journey, and any added evaluation or protection features are what we use to calculate your final price.

Sometimes, it can come as a bit of a shock to discover just how much a house’s worth of belongings can weigh. You might also feel that the estimate your original appraiser gave you was much lower than the actual weight, and that an error has been made somewhere in transit. These scenarios are common, and we have built in protocols to help put you at ease. If you feel the final weight is wrong, you have the right to request the shipment be reweighed before it is unloaded from the van—and to be present at the time of the weighing so you can see for yourself that no error has been made.

In order to streamline the process of reweighing your belongings, we do ask that you make the request before anything is taken off the truck. Once items have been unloaded, it’s almost impossible to get an accurate reweigh.

What to Expect from Re-Weighing

Legally, your movers cannot charge you for the time or inconvenience of reweighing your shipment or for you to be present at the weighing. If the numbers are found to be different, your mover must also recalculate the overall costs and charge you accordingly.

You can also do a little calculating on your own. For most people, the average weight of a move is 40 to 45 pounds per item (items include everything from boxes to pieces of furniture). A box of clothes might only weight 5 pounds in reality and a couch several hundred, but the averages tend to even out in the end. You can go over your inventory list to count the total number of items and do the math that way to find out if your belongings fall within this average range.

For More Information

We always encourage you to contact us directly if you have any questions or concerns about your move. You may also request advice and/or assistance from the Federal Highway Administration.

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