Benefits of Working With Allied Van Lines

Allied Van Lines is a leader in the relocation marketplace. When you become an Allied Agent, you will have certain advantages over your competitor agents. The benefits of working with Allied Van Lines include the following:

Technology

• Inside Performance Management (iPM)
  • Web-based agent performance tracking tool
  • Provides tools to monitor and improve agent performance
  • Web-based applications
    • Claims Management System
    • Agent Notification System
    • Agent Statements
    • Systems support
    • 24-hour access to technology support

Commitment to Quality

• Commitment to performance evaluation through:
  • Regular customer surveys
  • Quality audits
  • Claims tracking (frequency and severity)
  • "Better Together" Program
    • Claims management
    • Claims prevention emphasized
    • Online claims submission
    • Agent and drivers authorized to settle claims up to certain amount
    • Single source contact for corporate claim settlement

Sales & Pricing Support

• Robust product offering
• Flexible market-oriented pricing programs
• Training/resources

Marketing Strength

• Allied brand name recognition
• Lead Management Program
  • Centralized call center filters leads to agents
  • Affinity programs
    • Partnerships with other organizations to bring more business to our agents
    • Agent Internet Search Engine Marketing Program
    • Agent Direct Mail Program
    • Agent E-mail Marketing Programs (Consumer & Corporate)
    • National Print Advertising Campaign (Corporate)

Agent Involvement

• Agent committees with decision-making influence
  • Hauling
  • Quality
  • Sales
  • Allied Agent Association (AAA)