Allied Van Lines Customer Reviews

There was a high level of professionalism & care. The price was good. The movers were excellent. I have used Allied before & I called again because it was such a great experience.

The professionalism. They were on time, were good at communicating. It was like they were reading my mind.

The team told me everything that they were doing. They did a very good job. I was very satis. They helped do things for me. The team did a very good job.

They were just really outstanding. They followed up on phone calls .They assured me on calls and they called me when they had any questions. They were professional. I really appreciated that.

They were fast courteous and very polite. They got everything out and back in to where I was going. The delivery team was very nice, courteous and fast.

From start to finish, Allied did a bang-up job. I am very pleased. The delivery team was very nice and did a good job. They made it a less stressful situation for us. The goods had to go into a storage unit. We underestimated the size of the storage unit. The movers made it fit. They worked very hard.

They were very helpful, and honest. They didn't give me a run around, and didn't do anything unnecessary, it was excellent.

The care that the movers took and the communication was very good. I had a couple of items that I wanted to make sure that were packed with care.

We had a great driver. He was extremely courteous, timely, and answered our questions. We felt comfortable with him.

The service was great and the driver was good.I would use the driver again,the only issue was he needed more help.I was told internal communication was lacking. I elt the driver communicated with me,and accomodated me during the move.I think they help me on the move,

They are honest, polite, kind & concerned. They are accountable when they work. They are timely too. That is very important. The driver was outstanding.

I thought that the packers and the people who loaded my belongings were very good. The delivery team put together some of my items.

They were very nice and it wasn't stressful at all. They were timely and they handled my furniture as if it were their own.

The driver worked really hard and spent alot of time making sure everything would fit. The packers did a really good job. The driver was very nice and courteous. I would with Maher Brothers again.

Everything was great. But the carpet was left dirty after the move. The main floor carpet was filled w/mud at the end.

Original estimator on house missed by substantial amount & 2nd truck came out, Kevin did outstanding job on making sure of things & staying in touch w/ us, & did great cust satisfaction. Driver did a great job.

Everyone was great. Jackie called me constantly. The driver did everything he could. There was a problem with our move that was beyond the drivers control.

The movers were thorough, polite and they communicated well. The movers were quick and efficient. We were satisfied overall.

The coordinators made it easy, if they ever need a reference we would be gladly to give them one. The man who booked the whole move made it very smooth for us. We had an outstanding experience.

It was well scheduled. The driver, loaders & unloaders were great. The only negative was the packers b/c they didn't label the boxes correctly. Half of the boxes were marked garage.

Communication was clear and both crews were extremely skilled at their jobs and they were fun to work with. I was completely satisfied with everything. It was an awesome move. Allied was very patient with me and they took the time to carefully wrap a fragile dollhouse for me. They did an awesome job. This was the best move I have ever done. I will use Allied again.

The driver that we had his name was Dave, he was fantastic. The only issue we had is with the coordinator. We were not given any information on what to expect from the coordinator.

I wouldn't rate it a 10 because of the high cost, however, the company has great quality! I also don't know if I would recommend because I don't know about my friends budget. The whole experience was exactly what we wanted and I am glad we chose Allied and it was worth the cost.

I was satisfied with the communication and how my goods were handled. Kevin who delivered my goods did an excellent job. The packers were good and did a great job.

The individuals who contacted me and delivered it, they were extremely courteous and very conscientious and attentive to my needs.

The driver and his crew were friendly and they did a real good job. I actually enjoyed them being there.

I think the overall customer service. Everyone was good with communicating and made sure that everything went well.

Kenneth Holt the representative was great, accommodating and professional. The driver and his helper was professional and phenomenal. They were hard workers very quick and professional.

Allied did an excellent job on everything, especially the crew. The crew couldn't set up 2 pieces of furn because it was too big to get into the house but that was not their fault. Price was good.

The professionalism and the delivery time, how everything was handled, all professional, all coordinated, everyone showed up on time. Liked the vendors you selected. Pleasant and professional. Very professional and courtesy, handled my requests with special care, crew did a good job, very satisfied with my moving process.

The agent and how helpful he was in arranging the move. Also the driver and how he stayed in contact.

The driver was extremely helpful. He went beyond on what he needed to do. I did have an extra box that didn't belong to me.

The overall experience from the very first contact was positive and professional and the follow up throughout the process was professional, courteous and timely. The female packer who came to my home was extremely careful in how she packed my goods and I would like to especially commend her work.

The movers did a great job. They were pleasant to work with. Everything went exactly as I thought it would.

Everything. The person who called to explain everything and keep me updated. The driver and his assistant was great with everything.

I was completely satisfied. Everything went off without a hitch. Everyone seemed professional and courteous. I understood everything going on. I can't see it going any better than it did. I checked out several other companies. Allied was the most professional. Just the driver unloaded. He waited on a crew member, but he got it done in an hour alone. Vanessa, the coordinator, was great.

Everything went as promised. They were on time. Everybody was friendly and professional. It was the smoothest move I've ever had.

This was perfect the driver was here when he said he would, he was nice. I cannot believe it went that smoothly. I will never use another moving company.

The overall communication, Allied was on top of making me aware of the pick up time, the care they used while packing, they were very fast yet, cautious, they were friendly, and I was very satisfied. The individual coordinating of events and scheduling was on point as well as the follow up of the delivery time and date.

It was a lot of care put into everything. They were accommodating. It was good. It was packed neatly.

The communication, the responses, and the estimates were very good as well as were accurate. We had an early delivery and they were organized . It was just amazing. The person loading it and they did a great job but he third party could have done better.

Everything went smoothly & I think everyone was very cooperative & did an efficient job. One box is slightly cracked. The estimate given was higher than the one I was given online.

I just had a very good experience with all of the people at the Coleman office, they were wonderful to deal with.

The driver and the crew. They were so great, they were so fast. They were able to get up and down the hill near us and that was really impressive how skillfully they did that.

They were super. They were sociable, nice, polite and great to talk to. They answered every question I had and it was a wonderful experience.

It started from the agency and the quality of the sales person. He was on top of the job and cared about customer service. He had a lot of energy and showed he cared.

They didn't do anything wrong. They didn't brake anything and I was extremely satis. I have also sent them a note to tell them how perfect they were b/c they were nervous on online rating. I had a glass table top delivered.

The delivery team was early with my delivery. The load and unload team were the best I ever worked with.

This is my 13th move and by far the best one. This is my 13th move and so far the best I've experienced. I had a split load and they performed extremely great.

James, the driver, was great and put everything together and will be picking up some furniture at a later date. There was a box missing with shoe polish and items.

The overall communication & professionalism that the crew showed. I'm extremely satisfied with everything.

The overall experience was enjoyable, everyone did their job and everyone was great. We were a little panicked b/c one our items was misplace but we found it.

Everyone was prompt and the driver did a very good job. Allied did good, it was just the people who came and connected my dryer.

The overall experience. Everything was delivered as promised. Everything was delivered in good shape.

My items went to the warehouse & the price was rasied higher b/c of that. I wasn't informed about this and I am disappointed about that. Also, I wasn't informed about when it was going to be delivered

Everyone I dealt with was easy to be dealt w/. Everyone has been fine. As usual, with the move, everything was not accurate. They need to be more detailed on labels. They forgot the wrapping on one mattress.

The price and the professionalism I experienced, everything was easy. The only thing I would like ALLIED to change its shipping policy for live plants.

I enjoyed the service moving to Jacksonville but the local agents in Florida have not picked up the left over items from my garage yet. I called the local Allied Van lines I called three times and didn't receive a call. I was told by Barbara that I would have to pay 125 dollars to get my items moved out my home. It is frustrating.

The overall experience was good. Everyone was top-notch, they were very efficient, they were very courteous, and they made everything look so easy.

Allied's moving crew was very impressive and professional. They did a fantastic job. Allied's staff was very friendly, efficient, and they all had very good attitudes. They really wanted to work.

Overall, the 2 men that came worked hard all day. they were fun to have around. It was a pleasure having them do what I asked. I enjoyed the flexibility and personality of the men who loved their job. It's challenging when they don't speak English. At times it was hard to find a person who did. They were amazing, courteous, and hardworking. Angela, was quick to respond to my questions.

The rep who came to the house was great. The driver was caring and compassionate. He made a stressful time less stressful. The guys were outstanding.

The care they took of my items, co-operative will and spirit. They started out at a warehouse, they had to move some things to reach the items that they needed and the communication. My things did not come to me, they were sent to my son in Colorado. The local agents crew did an excellent job, was pleasant, easy to deal with, had a good attitude and handled everything carefully.

I moved with them about 5 or 6 times. I meant to call this week to see if my things would be out of storage but I never got a call.

The overall move, contact, delivery & unloading. I saw the crew take special care, not rush, asked for directions and they were very friendly.

We've moved 11 times. That was the best crew we ever had. What soured our experience was the mis-communications that if we were to do the unpacking, we'd have to break down 100 boxes & bag the debris. Our experience with this move was perfect until after the del. We chose to do our own unpacking. We were not told we had to break down those 100 boxes & put the paper in bags. That soured the deal.

The promptness & courtesy of the driver. He put the piano together for me. The overall move was very good.

Everything went fairly smooth. Everyone was courteous, professional, they kept in contact with me and they did their job.

Everything from the coordinator in Chicago to the mover and the truck driver, it was a quick delivery. I was very, very happy with that. My husband dealt with the representative mostly, but I know he was satisfied.

Everything went well. The people who worked on my move were wonderful. I have already recommended them to others.

Everybody we dealt with did an outstanding job. They were on time and efficient. They did a good job.

They were exactly what I expected, they were courteous, prompt, I didn't have to worry about the shipment, they answered questions.

How nice and good he was w/ everything he was doing. The same with the girl who coordinated everything. EXCELLENT MOVE.

Everything. Moving is very stressful and they made it less stressful. Nobody complained. They were extremely personable, laughed and joked. They were really pleasant.

Everything. Cost. Delivery. The movers came out and looked at my stuff. The whole overall experience.

Because everything worked like clock work. They started and finished on time. They did a beautiful job. The drivers name was Jose Marando and Carlos Marcaro was the crew they were excellent. They even helped me with arranging the things because the place I left was bigger than where I went to.

The driver was personable. Everyone was helpful. It was a good experience during a stressful time for me.

The movers were good, helpful and respectful. The driver was good. This was the best move out of about 7 major moves that I have had.

The movers were amazing, on time and easy to work with. Five star moving truck, Jim Wigdon quoted us correctly and knew what he was talking about. The girl in Fullerton office wasn't so great. The Allied agent estimated great. She didn't work with me in a timely manner. She could have been much better.

I think the driver was best at communicating with me about the estimated time of arrival which was six hrs away.

The overall experience was good. The communication was good and they picked up and delivered on time. The only negative thing I have to say is the driver did not know his 18 wheeler could not come down my street. He had to get another truck and I did not know that I would have to pay extra for it.

We have used Allied in the past and would continue to do so. Our past and current experience influenced my rating. My wife said she would never use anyone but Allied and was glad we contacted them.

They were totally pleasant and did their job well. They were totally prepared and knew their business. They did it quite well.

The personal care of my items influenced my rating. Put a plus on the driver's care during the delivery.

They were very professional. They went above & beyond to meet my expectations. They kept me informed. They told me that they were there to serve me.

Everything, the professionalism and the quality of work. The timely manner in which it was completed. They did a good job.

I gave a 10 because I believe they did what they said they would do. They followed through with the appropriate instructions and it went very well.

The communication that everybody gave us. They were all nice and polite in helping us every step of the way.

I was worried because it was my first out of state move but speaking to the rep calmed me down. The overall experience was impressive. Renee that coordinated my move kept me posted with calls and e-mails. The driver and crew did a good job also.

Everybody was very professional, there were no mistakes and the did everything they said they would do in a timely manner. I feel this was the best move I have had and I move at least once every five months.