The whole experience, from the time I called, until they delivered my furniture. It could not have been a nicer experience. Not a scratch on anything.
I've used Allied Van Lines in the past and on both occasions I had no damage and they were on time. Allied did what they promised.
The crew was courteous, professional and personable. The items were handled with care. There was some scuff marks on the furniture, the bar on the grill was bent. One tire was out of round, I am not sure of the cause.
Allied did what they said they would do at the time they said. They handled everything as if it was their own, there was no damages.
I was really impressed with the phone rep, the rep that came out and the packers. The team was polite and did everything we asked.
The delivery crew arrived on time, did what was supposed to be done, and my overall move went smoothly.
The overall experience. The communication and unloading was outstanding, the follow up call, the driver was polite, on time, neat, clean, careful and professional. Also the rep, the call ahead.
Theresa & Brian
The attitude of the driver who was very careful, put items where I wanted and made sure that I was satisfied.
The delivery team was caring, courteous, polite and careful. The driver was very customer service oriented. The driver came to my house the day before to help us pack.
The courteous way they treated us. The driver Jerome was very friendly andvery nice. They were here when they said they'd be and they were nice.