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Dave was terrific. He helped us on a local move which is why we used him on the long distance move. He and his coworkers.
I know my move will get done and that everyone will try their hardest, however, sometimes things do happen. The crews were great, however, I didn't like the fact that I was told I couldn't get my stuff del and unpacked on that day. There was some miscommunication with the del of my move. The coordinator seemed mad because I wanted my del and unpacking done on the same day.
The way my rep responded to my concerns, his attitude. The wrap up of getting my final invoice I had to ask for it versus them just sending it to me.
The people that packed my goods were good to work with. I will have to see when I get my goods but the process went well.
Overall, we were very pleased. In between Dec.-Jun. I received a diff price than first stated. No one returned my e-mails and I was concerned that I had to get another company. The rep was excellent. When the stuff came back there was 3 boxes that were opened.
The care that the driver and crew showed, the quality, and work. I was given a short notice on the delivery date, I think this was a lack of communication.
The quality of how they handled the goods. The crew took care of everything and delivered it in good shape. Had to change the delivery date and they accommodated that very well. The driver and crew was the best we've had.
The driver was really good. There was a little less communication as to when I would get my stuff. I didn't know until the day before.
The communication. Just how careful the driver and packers were. They were considerate and they went the extra mile to care for our sentimental items
Everything was handled extremely professional and everything was on time. My items were taken care of and there was good communication.
The move was a pretty simple process. I don't like to set things up so that was the main appeal. They gave me a price, I gave them the addresses & they let me know the process.