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They were friendly & courteous. They communicated well too. I was satis w/the packing process. I haven't unpacked yet.
I b/c everthing was taken care of to take care. They went out of the way to assit us. I felt the del tm needed to use maybe another person. The del tm took excellent care of my things.
It was a consistent follow up, the driver James was on top. The people who packed my house was great.
The timeliness of both pick up and delivery, the care with the loading and unloading, and we had one special request and they were very flexible to do that for us.
The day that the crew was unpacking was very cold and it was raining very hard. However, they did a wonderful job under these weather conditions.
I received everything when I was told I would. There was a lot to pack up and they managed to pull it off.
They did a great job , they were professional and timely. Latoya did a good job also she kept me informed.
Better customer service. Be a little more careful overall. The pricing was a little higher but not by much. The local ware house was good. Everyone else wanted to ship my stuff everywhere. When you show up on the phone, show your whole number. The only thing they had packed it was bent. I had some crushables. They put heavy stuff on top of my fragile stuff.
Overall, we were very pleased. In between Dec.-Jun. I received a diff price than first stated. No one returned my e-mails and I was concerned that I had to get another company. The rep was excellent. When the stuff came back there was 3 boxes that were opened.
The moving experience was good. The only thing they could work on is the spread and the communication. The spread was too long.
Everyone I dealt with has been very professional and friendly. They did a great job. Our move coordinator was fantastic but I had to keep asking for the estimated pickup and delivery time. I wasn't informed until I asked.