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When they were packing they were careful. So far I have not found anything broken. They treated my stuff like it was their own. Two items were broken. The driver Calvin told me that someone would come out and repair my furniture. Calvin told me that it fell off the top of the truck.
They told me what they were going to do and they did it, and I had not doubt about it once it was done.
The overall experience was not miserable. My biggest complaint was with the person who should have let us know when they would arrive to pick up and del. I am missing some pieces but the driver stated that he has not seen any other items.
The move was really last minute as far as the scheduling is concerned. I called but I didn't really hear anything back from them until they showed up to move my things.
The driver and crew did everything they said they were going to do. They took care of everything and they were very polite.
It was a sample process. They came on time and del on time. I just have one item broken. . I am satisfied and would recommend.
Everything went as I hoped. The driver was professional and everyone was super. It was a great experience.
Everybody that I dealt with over the phone was very helpful, especially with my special request. Everyone was willing to help and resolve my damages. That put my mind at ease. It took a long time to get our items delivered to our destination, which was in a foreign country. We are missing an item and a piece of furniture is damaged. The delivery team went above and beyond.
They were very reliable and professional. The person who came to my home was very professional. The overall process was very professionally handled. I haven't received all of my items yet.
There was so much concern and they mostly made me comfortable with every move. They were very flexible towards my schedule. The only thing I was uncomfortable w/ was the time for pick-up and delivery.
I haven't gotten my second load. I also haven't heard from the dispatchers concerning my second load. The driver of the first load was very nice and I liked her.