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The whole process, it was very impressive. The movers were great wrapping my things, the delivery was the same.
It seems like everyone really cared. They were there for me. The driver tried to make things as easy as possible for me.
B/c it was well packed and came in one piece. It was issues with the load. They ended up needing another truck.
The quality of the crew. They were very personable and very careful with my goods. I think the crew was exceptional coming and going. They were good. I was hoping that the schedule date could have been 3 or 4 days earlier.
The driver took care of thing very professionally, and he was very aware and attentive to detail. He pointed out damage in the house before he started working. He never got frustrated. He was great. I was very impressed with the service from Reane the coordinator. The delivery driver had to remove our door, and he never got frustrated doing that.
The way my rep responded to my concerns, his attitude. The wrap up of getting my final invoice I had to ask for it versus them just sending it to me.
I'd recommend them because the process was really smooth and easy. There was a mix up with the coordination. Two crews came out and I felt bad that they wasted their time.
The customer service was great. I liked the follow up I got from the rep in Seattle. The rep was very reachable and I was happy with the price.
The difficulty of our situation from the state, I felt like they did a good job at getting the job done, they were very helpful and appreciated. The guys that came were really great, they were courteous, and respectful.,
Better customer service. Be a little more careful overall. The pricing was a little higher but not by much. The local ware house was good. Everyone else wanted to ship my stuff everywhere. When you show up on the phone, show your whole number. The only thing they had packed it was bent. I had some crushables. They put heavy stuff on top of my fragile stuff.
I think the people were really good. The people who packed up my house were really good. The movers were really good as well. The only tough thing was that the move was unforeseen. The hardest part of my move is that I did not have a timeframe for my delivery. I had a time window of 7 days for my delivery. This was stressful because I had to request for time off at work.