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The whole move went very smooth. The crew was fantastic. The owner oversaw everything. The driver was in charge of the loading. We had a complicated move because items went to 2 different places.
I have used them over 15yrs. and they were excellent. I will be using them again in the next few wks. Dusy Whitney was a great help. They called to let me know when they would arrive.
The driver and his crew was incredible. They were very personable. I felt comfortable w/ them taking care of my things. They treated my items as if they were theirs. They were enjoyable to be around. They were very professional and caring. It was the smoothest and least stressful move that I've ever had. The driver and his crew are the reason for that.
The ease of just a few phone calls and everything was taken care of. It turned out to be a very cost-effective solution. One of our boxes did not arrive. I don't want my rating of 2 to reflect poorly on the driver. A box was not accessible in the overall load, but we're expecting it to be shipped to us soon.
The timeframe for the loading and the delivery. The loading was two days late but everything worked out.
I was satisfied with the driver and crew. They followed my special request exact & took real good care of our belongings.
The moving process and there was a follow up from everyone including the driver. He called to let me know when he would arrive.
The reps coming out to the house, giving us estimates and courtesy of the individuals who helped influenced my rating. I had to call ALLIED for my delivery time. The pick up was but follow up with the delivery time was not so great.
In general, I was very satisfied. The issue was the delivery, we had a lot of stuff. The driver wasn't able to get another person to help with the unloading. It was a really long day. They were nice people. There were some marks on the wall, but we cleaned it. It seemed they rushed toward the end and they were here about 9 or 10 hours. They should've had another person to help.
The full experience. The driver and crew did not arrive to load my things on time b/c they had a flat tire.
They did a great job. I am very satisfied. They did a great job. They arrived on time and I am very pleased with the move process.