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relocation. Our locations and representatives spread throughout North America and
the rest of the world allows us to accommodate any type of move, and we are ready
to provide you with a full-service relocation at a surprisingly affordable price.
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Overall, we were satis w/the communication that we got from them. They always called ahead to tell us when they were coming. They always came on time. They should be flexible about making deliveries. They did well in explaining everything. We have some damages. The movers have been wonderful. They did good job. They were very good in honoring my special requests. There was 1 coordination issue.
For the most part they did what they said they would do. The ppl involved were extremely courteous and customer service oriented. One of the requests was not followed through. I haven't completed unpacking.
The individual that came to my home and gave me the estimate and talked to me about how everything would work.
The quality of the ppl is what most influenced my rating. Everything was great. I had no problems. The overall move was just good.
The miscommunication of delivery time. It was vacation time and we didn't get it delivered when promised. The driver and the crew was great though. They were a good crew. The only problem was miscommunication.
There was constant communication w/ our rep Tripp and our driver and w/ us during the process. We felt they were open and honest and felt very comfortable the entire time. My driver's name was Ventura. He was absolutely fabulous. If I move again with Allied Van I would request him to be my driver.
The coordination and communication during the move was good and this was the first time I have used Allied and I had a great experience.
The guys were friendly, did follow up, did what they say they were going to do, they went that extra mile.
The driver most influenced my rating. The driver was professional and communicated with us. We always knew where our belongings were at all times.
The driver and the guys who unloaded were very good. They made sure stuff was in the right place and double checked for me. One of the guys made sure my fridge was here 3 days ahead of schedule b/c of my ill son.
Friendliness, professionalism, and following through with what I requested most influenced my rating.