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The professionalism, it was done when they said that they would be finished. They also arrived on time, which was important.
The fact that the guys came out and packed everything up and they did everything quickly and efficiently.
I would recommend the service if someone paid for it. The service was expensive. They confirmed the time. They arrived early. The driver and employee miscommunicated.
The professionalism, care, and they did everything they said they were going to do. They were very personable.
The person that I dealt with dealing with the coordinating was great, her name was Linda Mitchell. Everything went very smoothly and perfect.
The driver was outstanding, polite, on time, and did what he said he would do. I would definitely recommend him. There wasn't good communication.
Everything was perfect, the only glitch came with them not estimating enough. The weight went over and nothing was added to the list. Things were removed from the list and the weight was still over. The rep low balled it, he said we needed less than what we needed. He didn't have enough wardrobes. The other company said I needed 16 wardrobes and this one gave me 8. Little disappointed.
I think it was a competitive price, and the movers were professional. There was a shuttle situation, and they did not get what they needed - it took about a half hour, itwas clearly stated in the contract.
The driver and the driver's assistant and the booking staff: which would be Tom and Lucilia, "Lucy" and a definite plus to the driver. If I ever move again, I would like it with him. The driver and his helper did most of the unloading at the location, as the helpers they had were not that good. The crew that helped load was good, but those unloading were not good at all.
It was very organized, everyone was very helpful, and they followed up and through with everything concerning the move.
The overall satisfaction. The driver should have called before they showed up but other than that everything was good.