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Claims Prevention

claim prevention

Of course Allied Van Lines makes an effort to address and resolve all claims quickly, but it’s better for everyone if there is no reason to file a claim in the first place. That’s why Allied uses a variety of innovative claim prevention methods to help avoid damage and loss during every corporate relocation and move.

Some losses are unavoidable, but many are not. We’ve determined what most commonly causes items to be damaged or lost, and our movers practice several ways of protecting your belongings during the moving process. And just in case, we offer several valuation coverage options as part of the corporate relocation services that Allied offers.

The Protection Your Corporate Relocation Company Offers

Our moving and corporate relocation services center on the safety and security of your possessions -- from the packing materials we use to our equipment to our highly-trained drivers. At every step of the move, from packing to loading to unloading and all the while your shipment is on the road, we do our utmost to prevent any damage or loss.

Allied offers basic liability coverage with every move at no extra charge. But if you’d like to ensure that any lost or damaged items will be repaired or replaced at their full value, we recommend our full valuation coverage.  

Proactive Corporate Relocation Claims Prevention Efforts

With every corporate relocation we handle, Allied takes a variety of steps to ensure that no damage occurs. That includes using our heavy-gauge “stretch-wrap” -- a plastic sheeting that Allied uses to protect leather and upholstered furniture from damage such as stains and rips. Our pioneering use of stretch-wrap has all but eliminated the most frequently-filed complaint and damages claim in the moving industry. Our movers also use an innovative adhesive-backed carpet cover to shield your carpet from dirt and grime.

We know what the most common “claim culprits” are because each year, we review the frequency of claims per item. Through finding ways to prevent these common culprits from damaging your items, Allied has significantly reduced the amount of claims while dramatically increasing customer satisfaction.

And if damage or loss does occur despite our best efforts, Allied makes claim resolution easy through our quick claim filing process. Our customers have the option of either  filling claims online or

requesting a paper claim form that we can send via U.S. mail. We settle claims as expeditiously as possible by offering repairs or cash settlements so you can have the item fixed or replaced fast -- and get on with life in your new home.

Full Protection for Your Corporate Relocation

From using the most advanced packing materials to avoid damage to your belongings, to analyzing what to do to prevent losses from happening, to settling claims quickly when damage occurs, Allied’s advanced claims prevention methods help ensure your shipment’s safety -- and your peace of mind.


I've never used a professional delivery place but me and my daughter were amazed at how considerate they were towards our items. Very efficient and very courteous. The two gentlemen that helped unload, it was a very, very good experience.

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Read more testimonials Barbara D of Traverse City, MI
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689

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What our customers say

Allied Van Lines

The move went smoothly. I did not have any problems. My load was under the weight that was given. I was told that I would get a refund. The refund takes up to 6 weeks.

Charlie T  of  Hillsborough, NJ 5 Rating:


Allied Van Lines

I was very satisfied with the timeliness of the move and the professional way my goods were packed. The quality was great.

Asha H  of  Houston, TX 4.9 Rating:


Allied Van Lines

There was so much concern and they mostly made me comfortable with every move. They were very flexible towards my schedule. The only thing I was uncomfortable w/ was the time for pick-up and delivery.

Shadfan Nimer A  of  York, PA 4.7 Rating:


Allied Van Lines

The drivers and movers were great people and took good care. They made the experience great but the inventory of my items was not accounted for. I won't know until I unpack.

James B  of  Santa Monica, CA 4.4 Rating:


Allied Van Lines

1 of the packers from the local agents crew complained about things, packed a watch on my nightstandw/out asking me about it & I haven't found the watch yet but I am not done unpacking. The new house that we moved into had a refrigerator that was left by the previous owner and the movers moved the refrigerator to the garage for me they were very nice about it.

Adam J  of  Madison, WI 4.8 Rating:


Allied Van Lines

The driver and team was wonderful. I had to move very quickly and everything got done quickly. It was very accommodating.

Tracey C  of  Hanford, CA 5 Rating:


Allied Van Lines

The truck driver and the pricing is what most influenced my rating. The price was higher than anticipated, but everything was good. The driver told me in advance that the del would be late.

Joan T  of  Tampa, FL 5 Rating:


Allied Van Lines

It couldn't have gone any better. We get calls everyday on how everything went. The guys who came to our house were excellent. Our del day was 10 days after our pack day.

Richard B  of  Bristol, CT 5 Rating:


Allied Van Lines

The whole process was very precise, what they told me what was going to happen, happened. It was smooth, prompt, professional, & went better than I thought it would.

Kim J  of  Stonington, CT 4.7 Rating:


Allied Van Lines

The packer and the driver were extremely good. The original salesman was extremely knowledgeable. The pricing was reasonable as well.

Toni M  of  Asheville, NC 4.8 Rating:


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