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Claims Prevention

claim prevention

Of course Allied Van Lines makes an effort to address and resolve all claims quickly, but it’s better for everyone if there is no reason to file a claim in the first place. That’s why Allied uses a variety of innovative claim prevention methods to help avoid damage and loss during every corporate relocation and move.

Some losses are unavoidable, but many are not. We’ve determined what most commonly causes items to be damaged or lost, and our movers practice several ways of protecting your belongings during the moving process. And just in case, we offer several valuation coverage options as part of the corporate relocation services that Allied offers.

The Protection Your Corporate Relocation Company Offers

Our moving and corporate relocation services center on the safety and security of your possessions -- from the packing materials we use to our equipment to our highly-trained drivers. At every step of the move, from packing to loading to unloading and all the while your shipment is on the road, we do our utmost to prevent any damage or loss.

Allied offers basic liability coverage with every move at no extra charge. But if you’d like to ensure that any lost or damaged items will be repaired or replaced at their full value, we recommend our full valuation coverage.  

Proactive Corporate Relocation Claims Prevention Efforts

With every corporate relocation we handle, Allied takes a variety of steps to ensure that no damage occurs. That includes using our heavy-gauge “stretch-wrap” -- a plastic sheeting that Allied uses to protect leather and upholstered furniture from damage such as stains and rips. Our pioneering use of stretch-wrap has all but eliminated the most frequently-filed complaint and damages claim in the moving industry. Our movers also use an innovative adhesive-backed carpet cover to shield your carpet from dirt and grime.

We know what the most common “claim culprits” are because each year, we review the frequency of claims per item. Through finding ways to prevent these common culprits from damaging your items, Allied has significantly reduced the amount of claims while dramatically increasing customer satisfaction.


And if damage or loss does occur despite our best efforts, Allied makes claim resolution easy through our quick claim filing process. Our customers have the option of either  filling claims online or

requesting a paper claim form that we can send via U.S. mail. We settle claims as expeditiously as possible by offering repairs or cash settlements so you can have the item fixed or replaced fast -- and get on with life in your new home.

Full Protection for Your Corporate Relocation

From using the most advanced packing materials to avoid damage to your belongings, to analyzing what to do to prevent losses from happening, to settling claims quickly when damage occurs, Allied’s advanced claims prevention methods help ensure your shipment’s safety -- and your peace of mind.

WHAT OUR CUSTOMERS SAY...

The driver and the crew went above and beyond. It was hot and they had to go up steps. The whole move couldn't have been better.

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Read more testimonials Jesslyn B of Placentia, CA
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
Texas intrastate moves are hauled under the authority of Allied Van Lines, Inc., TxDMV No 7143; Texas DMV Phone No. 1-888-368-4689
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What our customers say

Allied Van Lines

It was the moving coordinator who was very good in getting in touch, and the driver of the 18 wheeler who's name is Sammy, he was fantastic. The driver that loaded my things was a local guy. the loading crew was not very careful with my stuff.

Michael & Erin L  of  Mobile, AL 4.4 Rating:

07/16/2013

Allied Van Lines

I was pretty much satisfied. I thought they would have let me know a little sooner when it would be here. They were a little slow on del date.

Janet E  of  Palm Coast, FL 4.9 Rating:

03/26/2014

Allied Van Lines

The driver was really careful and went above and beyond to get my stuff delivered. The packing was good but there were a few things broken and all of my things were not packed.

Aaron P  of  El Paso, TX 4.6 Rating:

03/14/2014

Allied Van Lines

I think the overall professionalism from the agent and driver was great. I move cross country a lot and the driver was the best I ever had. I am definitely asking for the driver next time. What if someone doesn't have a twitter or facebook page? So they don't have a chance to get the gift card? That's not nice.

Nune R  of  San Diego, CA 5 Rating:

08/20/2013

Allied Van Lines

The packers were a day late so they had to do in a day what was supposed to be a 2 day job. But they were ok.

Brenda S  of  Stafford, VA 4.7 Rating:

08/01/2014

Allied Van Lines

The driver was extremely helpful. He went beyond on what he needed to do. I did have an extra box that didn't belong to me.

Cleo P  of  Sherwood, OR 5 Rating:

11/27/2013

Allied Van Lines

We used Allied before & they have always done an excellent job but this last move was above & beyond what we have experienced in the past. I did not hear from the driver until he showed up with the crew to pack.

Catherine R  of  Beaufort, SC 5 Rating:

01/31/2014

Allied Van Lines

The only problem I had was the driver didn't arrive at the promised time. And for delivery I had asked him to be at the delivery address at a certain time and he was in a hurry.

Prashanth A  of  Cheektowaga, NY 4.2 Rating:

11/26/2014

Allied Van Lines

There was not any communication from Allied. I had to make calls to get information about the move. The movers and drivers did an excellent job. I also had some damaged items.

Lydia S  of  Palm City, FL 4.3 Rating:

06/23/2014

Allied Van Lines

I think I was satisfied, everything is smooth, and the price was reasonable, and the schedule is okay and the couple days delay was okay because they offered benefits and it was acceptable. The driver left something broken and he said you can make a claim to get a reimbursement

Gang W  of  Los Alamos, NM 4.3 Rating:

09/17/2014

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