I would recommend Karen who we had the initial contact with and the men with the move. They were very hard working and considerate with our requests.
Overall, I was fairly satisfied. Allied was really responsive throughout the move and they got the job done.
There is always room to improve but I have already told my neighbors to call them. They broke a couple of things. They could not fit down my driveway.
The driver that we had his name was Dave, he was fantastic. The only issue we had is with the coordinator. We were not given any information on what to expect from the coordinator.
The level of communication influenced my rating. The coordinator stayed in touch with me and was very responsive to my emails. Everything was done on time.
The only problem I had was the driver didn't arrive at the promised time. And for delivery I had asked him to be at the delivery address at a certain time and he was in a hurry.
First the quote and then the communication from Allied van lines. Allied had the lowest quote and were to most communicative. Overall it was great I had to file a report for a few minor damages to items.
We have used Allied in the past and would continue to do so. Our past and current experience influenced my rating. My wife said she would never use anyone but Allied and was glad we contacted them.
They were very nice. Whenever I asked for them to move or pack something they were very helpful. They were good about last minute changes. They were very careful when they packed the TV & glass table. I had some things that weren't packed but they packed them for me.
My driver who picked up and delivered was so wonderful. Derrick and Terrell was beyond nice. They were super, on time and very courteous. They should be rewarded and trainers for all others. I rate a 10. The driver and crew was beyond wonderful. My only small complaint is that when they boxed my glassware, they didn't have any paper to wrap with. I went out and bought bubble wrap.