The communication gap between the sales rep and the person who handled my move. It seems like once I signed the contract, the service level decreased.
Emily was over and beyond the call of duty for this move. She had great communication and packed everything that was important to me. Emily was fantastic, everything she did was amazing. They were excellent.
It was effortless on my part, they were punctual, quick, they didn't fool around, they got it on the truck, the driver called and confirmed a day before and he was here.
A friend of mine moved with Allied and recommended them so I went with them. The driver called me 24 hours before he arrived to load.
Allied was professional, prompt, and courteous. If we asked the crew to move a box from here to there, they would do it for us.
It took them 2 full days to pack and another half day to load it, took a day to unload and they were very helpful.
They showed up and was courteous and worked well to get the items to my front door. These people did an exemplarity job.
Every step of the way was easy. Everyone made sure everything went efficiently. They were hard working. Extremely pleased with the whole process. It has made the move very easy for us.
I was very impressed with the service and all the employees, the delivery guys, the crew. They were all wonderful.
I rated a seven because I was satisfied with 70% of it. I didn't like having an uncertain delivery date. Weather conditions might have been the reason. One box had a blade sticking out and I was cut. That is why I rated packing a one. All the other boxes were fine.